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Troubleshooting
Problem | Cause | Remedy | See | |
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No sound from the | BASS OUT in SUBWOOFER SET is set to | Select SWFR. | 87 | |
subwoofer. | FRONT. |
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| The source does not contain low bass signals. |
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Distorted or too little bass | CROSS OVER in SUBWOOFER SET is set | Set CROSS OVER correctly. | 86 | |
sound. | incorrectly. |
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| One of the night listening enhancers is | Turn off the night listening enhancers. | 75 | |
| currently selected. |
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Too much bass sound. | TruBass is currently turned on. | Turn off TruBass. | 88 | |
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| The volume level of the subwoofer is too high. | Turn down the volume level of the subwoofer. | — | |
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Surround sound effects are | The listening room is not a regular shape. | Install this unit in a square or rectangular | — | |
insubstantial. |
| shaped room. |
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| There is no wall in the path of the sound | Try placing a flat object, such as a board, in | — | |
| beam. | the path of the sound beam. |
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Dolby Digital or DTS sources | The connected component is not set to | Make an appropriate setting following the | — | |
cannot be played back. | output Dolby Digital or DTS digital signals. | operating instructions for your component. |
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(Dolby Digital or DTS |
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The input mode is set to ANALOG. | Set the input mode to AUTO. | 97 | ||
indicator does not light up in | ||||
the front panel display.) |
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There is noise interference | The protection circuitry was in operation | Turn down the volume level. | 46 | |
when a subwoofer is not | because a source with strong bass elements |
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Select SWFR for BASS OUT. | 87 | |||
connected to this unit. | was played back. | |||
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| Connect a subwoofer and adjust settings for | 86 | |
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| SUBWOOFER SET. |
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CROSS OVER in SUBWOOFER SET is set | Set CROSS OVER correctly. | 87 | ||
distorted. | incorrectly. |
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The OSD video pin cable is not connected | Connect the cable properly. | 20 | ||
appear. | properly. |
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This unit does not operate | The internal microcomputer has been frozen | Disconnect the AC power supply cable from | — | |
properly. | by an external electric shock (such as | the outlet and plug it in again after about 30 |
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| lightning or excessive static electricity) or | seconds. |
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| by a power supply with low voltage. |
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No sound is heard from the | The TV does not accept the | Convert the | — | |
TV connected via HDMI. | audio signals. | the |
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| component such as a DVD player. |
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| “SUPPORT AUDIO” is set to | Set “SUPPORT AUDIO” to “OTHER”. | 90 | |
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There is noise interference | This unit is too close to the digital or high- | Move this unit farther away from such | — | |
from digital or high- | frequency equipment. | equipment. |
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frequency equipment. |
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This unit does not output | The original source includes surround effects. | Disable the surround effect settings of this unit. | — | |
effect sounds properly. |
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My Beam | The listening room is too noisy. | Keep the listening room as quiet as possible. | — | |
function does not work. |
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| Try | 68 | ||
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| The sound reflectivity of the listening room | Set REFLECTING to HI ECHO. | 87 | |
| is too much. |
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| The remote control may be operated outside | The remote control functions within a | 29 | |
| of the remote control operation range. | maximum range of 6 m (20 ft) and no more |
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| than 45 degrees |
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| panel. |
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| The function does not work properly | Select My Beam and then try again. | 67 | |
| because of the condition of the connected |
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| components. |
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