TROUBLESHOOTING
Note: For additional help, visit DESA Power Tools technical service web site at www.desatech.com.
WARNING: Unplug chain saw from power source before servicing. Se- vere injury or death could occur from electrical shock or body contact with moving chain.
| OBSERVED FAULT | POSSIBLE CAUSE | REMEDY |
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| Saw runs, but does not cut | Chain assembled backwards | See Chain Saw Assembly, page 10 |
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| on guide bar |
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| Saw does not cut unless heavily | Chain is dull | See Sharpening Saw Chain, page 20 |
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| forced. Cutting produces only |
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| sawdust with few large chips |
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| Saw runs slow. Saw stalls | Low power supply voltage | Extension cord wire size too small. See |
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| easily |
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| Extension Cords, page 12 |
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| Motor of saw does not run | 1. | Trigger lockout not pressed | 1. | Press in trigger lockout before |
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| when you squeeze trigger |
| in to release trigger |
| squeezing trigger |
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| 2. | Extension cord connections loose | 2. | Check cord connections |
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| 3. | Open line fuse or circuit breaker | 3. | Check line fuse or circuit breaker |
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| 4. | Worn out motor brushes | 4. | See authorized service center |
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| 5. | Open wiring circuit on saw | 5. | See authorized service center |
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| Motor of saw runs, but chain | Drive Sprocket Failure | Remove and Inspect Drive Sprocket |
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| does not move |
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| for damage |
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| Chain does not get oil | 1. | Clogged oil slot in guide bar | 1. | Remove guide bar and clean oil |
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| 2. | Oil is too thick |
| slot |
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| 2. | Use correct weight of oil. See |
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| Filling Oil Tank, page 12 |
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| Chain comes off guide bar | 1. | Chain is loose | 1. | Tighten chain. See Saw Chain Ten- |
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| 2. | Guide bar and chain not |
| sion Adjustment, page 11 |
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| 2. | See Chain Saw Assembly, page 10 |
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| assembled correctly |
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| Saw smokes | Saw damaged. Do not use saw | See authorized service center |
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| Saw leaks oil | It is normal for oil to seep | Note: Empty oil tank when not in use |
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| when the saw is not in use. |
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repair SERVICE
Note: Only use original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Each Authorized Service Center is independently owned and operated.
Warranty Service
If product requires warranty service, return it to nearest Authorized Service Center. You must show proof of purchase. If faulty materials or workmanship caused damage, we will repair or replace product without charge.
Note: Normal wear, misuse, abuse, neglect, or ac- cidental damage is not covered under warranty.
Non-Warranty Service
If product requires service, return it to nearest Authorized Service Center. Repairs will be billed to you at regular repair list prices.
For additional Service Center or warranty informa- tion, call
www.desatech.com | 22 |