Kodak 9125DC, 9150DC, 9090DB, 9090DC manual Contacting Service

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Contacting Service

1.Visit www.Kodak.com/go/dicontacts to obtain the most current phone number for your country.

2.When calling, please have the following information ready:

•A description of your problem.

•The scanner model and serial number.

•Computer configuration.

•Software application you are using.

7-4	A-61662 October 2011

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Contents Page Safety User PrecautionsEnvironmental information European Union Acoustic emissionEMC statements United States JapanPeoples Republic of China Korea European UnionPage Contents OverviewWhat’s in the box Scanner components Front viewStandard Exit Deflector Lightweight Exit Deflector Page Page Rear view Installation Contents Installing the exit deflectorInstallation with a USB connection Installation with an optional Scsi connection Page Getting Started Getting your documents ready to scan Maximum thicknessManually feeding documents Accelerated scanning VRS only Select the Accelerated Scanning tabControl Panel and Ngenuity Operator Utility Control panel Door, Maintenance and Manual Feed StatusMaintenance LED Scanner state Off not lit Slow blinkingFast blinking Steady onClean Print Head Feeder tableDown/Set Custom functionsFor more information, see , Advanced Features Batch Control Ngenuity Batch Counter Ngenuity Operator Utility Ngenuity Operator Utility main screen Menu bar Scanner menuFeature Access ScannerDetails, Feature AccessUnlock and the Help Help menuHome screen Page Settings button Resetting the maintenance remindersVolume can be set to Mute, Low, Medium or High Advanced settings Page Maintenance button Reminder Range DefaultAdvanced Features Advanced Properties dialog boxAccessing Advanced features Advanced Properties dialog box Color screen Page Rotation screen Black & White Settings PreferencesPage Conflicting Controls Resolution DocumentCamera Modes Multifeed screen Page About screen Maintenance Cleaning supplies Maintenance Recommended Range SymptomsGlass Camera Covers / Imaging Guides SensorsPage Cleaning the pick and drive rollers Cleaning the separation roller Page Cleaning the imaging guides and camera glass covers Imaging guide removed Camera cover Lamp Cleaning the sensors Exit sensor Cleaning the transport Test BatchReplacement procedures Replacing tiresReplacing the pre Separation padReplacing the imaging GuidesCamera calibration Page Accessories CAT No Supplies and consumablesTroubleshooting Clearing a document jamProblem solving Symptom Cause Remedy Installation/Setup/ConnectivityError Message Possible Cause Possible Remedy Image and FeedingContacting Service Appendix a Specifications Recommended MinimumOperating system Appendix B Installing and Using the Imprinter Installing the front page imprinter and ink cartridgeInstalling the front page imprinter and ink cartridge SpecificationsCenter position Removing the front imprinter Installing the back page imprinter and ink cartridge Removing the back imprinter Maintenance Ink cartridge specificationsSubject Specification Cleaning the ink cartridge Print headCleaning Spit pad replacementAdditional print head Print positions Carriage tab Click Text Controls Counter Date & Time Example Format Code Special Content Code Example Page Reset on Patch Code Increment on Patch Code and Reset on Patch Code options arePatch Code options Increment on Patch CodeContents Page Appendix D Glossary Appendix E Patch Code Information KEY Key for Graphical Pattern Description Numeric code Graphical Pattern CommentPatch codes PatchPatch