Pitney Bowes K700 manual Accidentally Printing the Wrong Postage

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10 • Troubleshooting

Accidentally Printing the Wrong Postage

Once you have printed a meter stamp, the postage funds have been “used up” by the machine, even if the printing is illegible. That’s why it is so important to make sure the correct value is shown on the ma- chine before inserting the mail piece or tape sheet, and that you do not let the ink level get too low. We recommend you always keep a spare ink cartridge on hand just for this reason.

Canada Post will refund unused postage. Spoiled meter impressions of less than $200.00 in value can be refunded to customers directly at participating postal outlets. When the value of spoiled meter im- pressions exceeds $200.00, the request for a refund will be forward- ed by the postal outlet to Canada Post’s head office for processing. Once the refund is approved by Canada Post, the meter supplier will be advised to process the customer refund.

To help prevent you from accidentally printing a postage value that's more than you need, you can have the postage meter warn you when you manually key in a postage value that is higher than a maximum amount that you specify. This setting is known as the high value warning (see Section 6 - Machine Settings to set this option).

NOTE: This warning does not come up when using the internal rating feature.

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Contents K700 Digital Postage Meter Page SV61503 Rev. a FCC Part 68 Compliance of the K700 Modem Iii Servicing Pitney Bowes Contact List If You Need AssistanceSV61503 Rev. a Table of Contents Table of Contents Ink Maintenance Supplies and Options Introduction About the Pitney Bowes Small Office SeriesAbout Your Digital Postage Meter Introduction About Downloads to Your Postage MeterPostal Requirements Specifications Other Sources of Information Quick Reference GuideEquipment Meter Settings Material see figure belowImportant Safety Notes Introduction Important Telephone Safety Instructions Getting to Know Your Postage Meter Digital Postage Meter-FrontGetting to Know Your Postage Meter Control PanelUSB Port-for future optional features Digital Postage Meter-RearGetting to Know Your Postage Meter Checklist Before Running Mail Running MailRunning Mail Determining the Amount of Postage to UseApplying Postage Processing a Letter Using the Optional Scale Processing a Letter Without Optional Scale Processing Parcels Adding More Postage to Correct a Mail Piece Correcting the Date on a Mail Piece Printing a Statement of Mailing or Manifest Payment Printing Options Printing OptionsSections of the Meter Stamp Printing Options Auto-Advance of Printed Date for the Meter StampManually Changing Printed Date for the Meter Stamp Adding/Removing an Envelope Ad to the Meter Stamp Printing the Date and Time Only no meter stampPrinting Envelope Ad Only no meter stamp Postage and Your Postage Meter Checking the Funds Postage in Your Postage MeterPrinting a Funds Postage Report Adding Postage/Connecting to Data Centre Connecting Your Postage Meter to Analog Phone LineChecking Your Account Balance in the Postage By Phone System Adding Postage to Your Postage Meter Refill ReceiptConnecting to the Pitney Bowes Data Centre Downloads from the Data Centre to Your Postage MeterSoftware Update Machine Settings Machine SettingsSetting System Time Machine Settings Setting Display ContrastUsing the Preset Feature Turning the Preset Feature On or Off Storing a New PresetViewing the Preset Recalling the PresetChecking, Printing, and Clearing the Batch Count Checking the Batch CountPrinting the Batch Count information Clearing the Batch CountSetting/Disabling the Lock Code Setting Sleep Mode Activation TimeActivating Sleep Mode Manually Settings for the Optional ScaleReset Scale to Zero View Avoirdupois WeightSetting the High Value Warning Weight Hold ModeSetting the Low Funds Warning Entering the Prefix for Dialing Out to Data CentreSelecting Tone/Pulse for Dialing Out to Data Centre Changing Language Ink Maintenance Low Ink WarningsReplacing the Ink Cartridge Ink Maintenance Printing Test Pattern Cleaning Printer Nozzles Replacing the Print HeadReplacing the Ink Tray Ink Maintenance Reports ReportsFunds Report Refill Summary ReportReports Accounting ReportSoftware Version Report View Software Versions not printedReports Optional Departmental Accounting Feature Turning Accounting Feature on or Off if purchasedDepartmental Accounting Optional Departmental Accounting Optional Creating an AccountSelecting an Account to Track Postage Editing an Existing Account Viewing Account TotalsPrinting an Accounting Report Multiple Account ReportClearing All or Some of the Accounts Deleting an Account Troubleshooting Error MessagesGetting Help Troubleshooting Nothing DisplaysPrinting is Incomplete, Streaked, or Poor Quality Problems Dialing Out Display is Difficult to ReadAccidentally Printing the Wrong Postage Supplies and Accessories Supplies and OptionsOptions Supplies and Options How to Enter Text When is Text Entry Used?How is Text Entry Done? Account NamesAppendix a How to Enter Text Special CharactersAppendix B Appendix B Glossary Index Index LED Index Index Index Index Index Page SV61503REVA