Dell 1235cn Troubleshooting, Tips for Avoiding Paper Jams, Clearing Document Jams, Exit misfeed

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troubleshooting

This chapter gives helpful information about what to do if you encounter an error.

This chapter includes:

•Tips for avoiding paper jams

•Clearing document jams

•Clearing paper jams

TIPS FOR AVOIDING PAPER JAMS

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 58.

•Follow the procedures on page 28. Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.

•Do not remove paper from the tray while your printer is printing.

•Flex, fan, and straighten paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in a tray.

•Use only recommended print media. (See "Setting the paper size and type" on page 29.)

•Ensure that the recommended side of the print media is facing up in the tray and manual feeder.

CLEARING DOCUMENT JAMS

When an original jams while passing through the ADF, [Document Jam] appears on the display.

1.Remove any remaining pages from the ADF.

2.Open the ADF cover.

•Understanding display messages

•Solving other problems

3.Pull the jammed paper gently out of the ADF.

This illustration may differ from your printer depending on its model.

4.Close the ADF cover. Then load the removed page(s), if any, back into the ADF.

To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals.

Exit misfeed

1.Remove any remaining pages from the ADF.

2.Seize the misfeed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands.

1 ADF cover

3.Load the removed pages back into the ADF.

58 Troubleshooting

Image 58

Contents Multi Functional Printer Features of your new laser printer Special FeaturesAbout this USER’S Guide Convention Description ExampleOnline User’s Guide Quick Install GuideFinding More Information Printer Driver HelpImportant Safety Symbols and Precautions Safety informationWhat the icons and signs in this user’s guide mean AWG American Wire Gauge Contents Fax setup ID card copying Using special copy featuresPrinting a document Canceling a print job Sending a fax Scanning by a network connectionBacking up data Understanding display messages Solving other problemsPrinting from a USB memory device Managing USB memoryPrinter specifications How to purchaseGeneral specifications Scanner specificationsPrinter Overview IntroductionFront view Rear view Control Panel Overview Acknowledging the Status of the Toner Cartridge Understanding the Status LEDStatus Description Menu Overview Darkness SendingFeature Windows Macintosh Printer Driver FeaturesContents Supplied SoftwareSetting UP the Hardware Getting startedMacintosh System RequirementsMicrosoft Windows Operating Free System CPU RAM HDD SpaceUsing the SetIP program Setting UP the NetworkConfiguring network protocol via the printer Installing the driver softwareGetting started Printers Basic Settings Using the save modes Entering characters using the number keypadAuto continue Getting started On the scanner glass Loading originals and print mediaLoading Originals ADFSelecting Print Media Specifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media sizes supported in each modeMode Size Source Media Type GuidelinesPreprinted Changing the Size of the Paper in the Paper TrayPaper Slide the tray 1 back into the printer Printing on Special Print Materials Setting the Paper Size and TypeFeeding the print material manually Copying Changing the Settings for Each CopyCopying ID Card Copying Changing the Default Copy SettingsUsing Special Copy Features Up or 4-up copyingErasing background images Setting Copy TimeoutClone copying Gray enhance copyingScanning Basics Setting scan information in Dell Scan ManagerScanning Scanning from the Control PanelScanning by a Network Connection Setting up an e-mail accountClick Machine Settings and User Authentication Scanning to EmailChanging the Default Scan Settings Changing the Settings for Each Scan JOBSetting UP Address Book Printing Address Book Searching with a particular first letterBasic printing Canceling a Print JOBPrinting a Document Resolution Setting the fax headerAdjusting the document settings FaxingConfirming a transmission Sending a fax automaticallySending a fax manually Automatic redialingCanceling a delayed fax Sending a delayed faxAdding pages to a delayed fax Sending a priority faxReceiving a FAX Receiving faxes in memory Receiving in secure receiving modeActivating secure receiving mode Forwarding faxesForwarding received faxes to email address FAX SetupChanging the fax setup options Sending optionsPrinting sent fax report automatically Changing the default document settingsSetting up Address Book Speed dial numbersDeleting a Address Book entry Searching Address Book for an entryPrinting Address Book Plugging in a USB Memory Device Using USB memory deviceAbout USB Memory Scanning to a USB Memory DevicePrinting from a USB Memory Device Backing UP DataDeleting an image file Managing USB MemoryPrinting Directly from a Digital Camera Formatting a USB memory devicePrinting Reports MaintenanceAdjusting the Color Contrast Printing a reportCleaning the inside Cleaning Your PrinterCleaning the outside Clearing MemoryPlug in the power cord and turn the printer on Cleaning the scan unit White sheet ADF Sheet Scanner glass Scanner lidToner cartridge storage Maintaining the CartridgeReplacing the Toner Cartridge Expected cartridge lifeMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container Managing Your Printer from the Website Maintenance PartsTo access Embedded Web Service Checking the PRINTER’S Serial NumberClearing Document Jams TroubleshootingTips for Avoiding Paper Jams Exit misfeedTray Clearing Paper JamsRoller misfeed Fuser unit areaPaper exit area Fuser leverTroubleshooting Meaning Suggested Solutions Understanding Display MessagesNot Assigned Page/Cancel Job Network ErrorOpen Heat Error Over Heat ErrorContinue or Black Only Wrong ConfigStop Pressed Stop/Clear has been Or Continue or BlackCondition Suggested Solutions Solving Other ProblemsPrinting problems Condition Possible Suggested Solutions CausePrinting quality problems Vertical lines DropoutsWhite Spots Color or BlackCopying problems Scanning problems Dell Scan Manager problemsCommon Windows problems Fax problemsCommon Macintosh problems Supplies HOW to PurchaseOrdering supplies TypeSpecifications General SpecificationsScanner Specifications Printer SpecificationsCopier Specifications Facsimile Specifications Glossary EtherTalk ITU-T No chartEthernet Fuser UnitNetWare MAC addressModem OriginalsUNC Path Subnet MaskToner Cartridge WatermarkClock mode 20 control panel 12 copying IndexReceiving modes 41 redialing Page Software section Contents Sharing the Printer Locally For a USB-connected Installing Software for Local Printing Installing Printer SoftwareSelect Typical installation for a local printer. Click Next Custom Installation Select Custom installation. Click NextInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Reinstalling Printer Software Select the components you want to reinstall and click Next Removing Printer SoftwarePrinting a Document Select your printer driver from the Name drop-down listPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Layout Tab Paper TabColor Mode Graphic TabOther Options Tab Using a Favorite SettingUsing Help About TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesStarting SmarThru Office Using SmarThru OfficeSmarthru Office Quick Start GuideScan SettingProfile Select File Send to Send By E-mailSettings, Control Panel, and then Scanners and Cameras Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows XPPrinter Settings Utility Printer Status MonitorFirmware Update Utility Dell Toner Re-order applicationSelect Easy Install and click Install. Easy Install is Installing SoftwareUninstalling software Select Uninstall and click UninstallFor a USB-connected Setting Up the PrinterFor a Network-connected Click Add on the Printer ListPrinting Changing Printer SettingsPrinting a Document Printing Multiple Pages on One Sheet of Paper GraphicsScanning with USB ScanningStart Applications and click Image Capture Index TWAIN, scan REV