Dell 1235cn manual Copying problems

Page 68

CONDITION

SUGGESTED SOLUTIONS

 

 

Curl or wave

• Ensure that the paper is loaded properly.

•Check the paper type and quality. Both high temperature and humidity can cause paper

curl. See "Selecting print media" on page 24.

• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

Wrinkles or creases • Ensure that the paper is loaded properly.

•Check the paper type and quality.

See "Selecting print media" on page 24.

•Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

Back of printouts

• Check for leaking toner. Clean the inside of

are dirty

the printer. See "Cleaning the inside" on

 

 

 

 

 

page 50.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Solid Color or

• The toner cartridge may not be installed

Black pages

properly. Remove the cartridge and reinsert

A

it.

• The toner cartridge may be defective and

need replacing. Remove the toner cartridge

and install a new one. See "Replacing the

toner cartridge" on page 53.

• The printer may require repair. Contact a

service representative.

Loose toner

• Clean the inside of the printer.

 

See "Cleaning the inside" on page 50.

 

• Check the paper type and quality.

 

See "Selecting print media" on page 24.

 

• Remove the toner cartridge and install a

 

new one. See "Replacing the toner

 

cartridge" on page 53.

 

• If the problem persists, the printer may

 

require repair. Contact a service

 

representative.

CONDITION

SUGGESTED SOLUTIONS

 

 

Character Voids

Character voids are white areas within parts of

A

characters that should be solid black:

• If you are using transparencies, try another

type of transparency. Because of the

composition of transparencies, some

character voids are normal.

• You may be printing on the wrong surface

of the paper. Remove the paper and turn it

around.

 

• The paper may not meet paper

 

specifications. See "Selecting print

 

media" on page 24.

Horizontal stripes

If horizontally aligned black streaks or smears

 

appear:

AaBbCc

• The toner cartridge may be installed

improperly. Remove the cartridge and

AaBbCc

reinsert it.

AaBbCc

• The toner cartridge may be defective.

AaBbCc

Remove the toner cartridge and install a

new one. See "Replacing the toner

AaBbCc

cartridge" on page 53.

 

• If the problem persists, the printer may

 

require repair. Contact a service

 

representative.

Curl

If the printed paper is curled or paper does not

 

feed into the printer:

•Turn over the stack of paper in the tray.

 

 

Also try rotating the paper 180° in the tray.

 

• Change the printer option and try again. Go

 

 

to printer properties, click Paper tab, and

 

 

set type to Thin Paper. Refer to the

 

 

Software section for details.

 

 

 

An unknown image

Your printer is probably being used at an

repetitively appears

altitude of 1,000 m (3,281 ft) or above.

on a next few

The high altitude may affect the print quality

sheets or loose

such as loose toner or light imaging. You can

toner, light print, or

set this option through Printer Settings Utility

contamination

or Printer tab in printer driver’s properties.

See "Altitude adjustment" on page 20.

occurs.

 

 

 

 

 

Copying problems

 

 

 

 

CONDITION

 

SUGGESTED SOLUTIONS

 

 

 

 

Copies are too light

 

Use Darkness to darken or lighten the

or too dark

 

background of the copies.

 

 

 

Smears, lines,

 

• If defects are on the original, press

marks, or spots

 

Darkness to lighten the background of your

appears on copies

 

copies.

•If no defects are on the original, clean the scan unit. See "Cleaning the scan unit" on page 52.

Copy image is

• Ensure that the original is face down on the

skewed

scanner glass or face up in the ADF.

•Check that the copy paper is loaded correctly.

68 Troubleshooting

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Contents Multi Functional Printer Features of your new laser printer Special FeaturesAbout this USER’S Guide Convention Description ExampleQuick Install Guide Finding More InformationOnline User’s Guide Printer Driver HelpWhat the icons and signs in this user’s guide mean Safety informationImportant Safety Symbols and Precautions AWG American Wire Gauge Contents ID card copying Using special copy features Printing a document Canceling a print job Sending a faxFax setup Scanning by a network connectionUnderstanding display messages Solving other problems Printing from a USB memory deviceBacking up data Managing USB memoryHow to purchase General specificationsPrinter specifications Scanner specificationsFront view Rear view IntroductionPrinter Overview Control Panel Overview Status Description Understanding the Status LEDAcknowledging the Status of the Toner Cartridge Menu Overview Darkness SendingPrinter Driver Features ContentsFeature Windows Macintosh Supplied SoftwareSetting UP the Hardware Getting startedSystem Requirements Microsoft WindowsMacintosh Operating Free System CPU RAM HDD SpaceSetting UP the Network Configuring network protocol via the printerUsing the SetIP program Installing the driver softwareGetting started Printers Basic Settings Auto continue Entering characters using the number keypadUsing the save modes Getting started Loading originals and print media Loading OriginalsOn the scanner glass ADFSelecting Print Media Specifications on print media Type Size Dimensions Weighta CapacitybMedia sizes supported in each mode Mode Size SourceGuidelines for special print media Media Type GuidelinesPaper Changing the Size of the Paper in the Paper TrayPreprinted Slide the tray 1 back into the printer Feeding the print material manually Setting the Paper Size and TypePrinting on Special Print Materials Copying Changing the Settings for Each CopyCopying Changing the Default Copy Settings Using Special Copy FeaturesID Card Copying Up or 4-up copyingSetting Copy Timeout Clone copyingErasing background images Gray enhance copyingSetting scan information in Dell Scan Manager ScanningScanning Basics Scanning from the Control PanelSetting up an e-mail account Click Machine Settings and User AuthenticationScanning by a Network Connection Scanning to EmailSetting UP Address Book Changing the Settings for Each Scan JOBChanging the Default Scan Settings Printing Address Book Searching with a particular first letterPrinting a Document Canceling a Print JOBBasic printing Setting the fax header Adjusting the document settingsResolution FaxingSending a fax automatically Sending a fax manuallyConfirming a transmission Automatic redialingSending a delayed fax Adding pages to a delayed faxCanceling a delayed fax Sending a priority faxReceiving a FAX Receiving in secure receiving mode Activating secure receiving modeReceiving faxes in memory Forwarding faxesFAX Setup Changing the fax setup optionsForwarding received faxes to email address Sending optionsChanging the default document settings Setting up Address BookPrinting sent fax report automatically Speed dial numbersPrinting Address Book Searching Address Book for an entryDeleting a Address Book entry Using USB memory device About USB MemoryPlugging in a USB Memory Device Scanning to a USB Memory DevicePrinting from a USB Memory Device Backing UP DataManaging USB Memory Printing Directly from a Digital CameraDeleting an image file Formatting a USB memory deviceMaintenance Adjusting the Color ContrastPrinting Reports Printing a reportCleaning Your Printer Cleaning the outsideCleaning the inside Clearing MemoryPlug in the power cord and turn the printer on Cleaning the scan unit White sheet ADF Sheet Scanner glass Scanner lidMaintaining the Cartridge Replacing the Toner CartridgeToner cartridge storage Expected cartridge lifeMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container Maintenance Parts To access Embedded Web ServiceManaging Your Printer from the Website Checking the PRINTER’S Serial NumberTroubleshooting Tips for Avoiding Paper JamsClearing Document Jams Exit misfeedClearing Paper Jams Roller misfeedTray Fuser unit areaPaper exit area Fuser leverTroubleshooting Meaning Suggested Solutions Understanding Display MessagesNetwork Error Open Heat ErrorNot Assigned Page/Cancel Job Over Heat ErrorWrong Config Stop Pressed Stop/Clear has beenContinue or Black Only Or Continue or Black Solving Other Problems Printing problems Condition Suggested Solutions Condition Possible Suggested Solutions CausePrinting quality problems Dropouts White SpotsVertical lines Color or BlackCopying problems Scanning problems Dell Scan Manager problemsCommon Macintosh problems Fax problemsCommon Windows problems HOW to Purchase Ordering suppliesSupplies TypeSpecifications General SpecificationsCopier Specifications Printer SpecificationsScanner Specifications Facsimile Specifications Glossary ITU-T No chart EthernetEtherTalk Fuser UnitMAC address ModemNetWare OriginalsSubnet Mask Toner CartridgeUNC Path WatermarkClock mode 20 control panel 12 copying IndexReceiving modes 41 redialing Page Software section Contents Sharing the Printer Locally For a USB-connected Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Select Custom installation. Click NextInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Reinstalling Printer Software Select the components you want to reinstall and click Next Removing Printer SoftwarePrinting a Document Select your printer driver from the Name drop-down listSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Layout Tab Paper TabColor Mode Graphic TabUsing a Favorite Setting Using HelpOther Options Tab About TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size NoneUsing Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlaySetting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Double-clickPrinters and FaxesUsing SmarThru Office Smarthru OfficeStarting SmarThru Office Quick Start GuideSetting ProfileScan Select File Send to Send By E-mailScanning Process with TWAIN- enabled Software Scanning Using the WIA DriverSettings, Control Panel, and then Scanners and Cameras Windows XPPrinter Settings Utility Printer Status MonitorFirmware Update Utility Dell Toner Re-order applicationInstalling Software Uninstalling softwareSelect Easy Install and click Install. Easy Install is Select Uninstall and click UninstallSetting Up the Printer For a Network-connectedFor a USB-connected Click Add on the Printer ListPrinting a Document Changing Printer SettingsPrinting Printing Multiple Pages on One Sheet of Paper GraphicsStart Applications and click Image Capture ScanningScanning with USB Index TWAIN, scan REV
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