Dell 1235cn manual Understanding Display Messages, Meaning Suggested Solutions

Page 62

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the printer’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

• If the message is not in the table, cycle the power and try the job again. If the problem persists, call for service.

•When you call for service, it is very convenient to provide the service representative with the contents of display message.

•xxx indicates the media type.

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

ADC Not

A problem has

Turn the power switch

Confirm Error

occurred in the ADC

off and on. If the problem

 

in the printer.

persists, call for service.

Cancel?

Your printer’s memory

To cancel the fax job,

W Yes X

has become full while

press the OK button to

 

trying to store an

accept Yes.

 

original into memory.

If you want to send those

 

 

pages that have been

 

 

successfully stored,

 

 

press the OK button to

 

 

accept No. You should

 

 

send the remaining

 

 

pages later, when

 

 

memory is available.

[COMM. Error]

The printer has a

Ask the sender to try

 

communication

again.

 

problem.

 

Connection Error

Connection with the

Check the server

 

SMTP server failed.

settings and the network

 

 

cable.

Data Read Fail

Time expired while

Try again.

Check USB Mem.

reading data.

 

Data Write Fail

Storing to the USB

Check the available USB

Check USB Mem.

memory failed.

memory space.

 

 

 

Deve Home Sensor

There is a problem in

Turn the power switch

Error

the fuser unit.

off and on. If the problem

 

 

persists, call for service.

[Document Jam]

The loaded original

Clear the jam.

 

has jammed in the

See "Clearing document

 

ADF.

jams" on page 58.

Door Open

The front cover or rear

Close the cover until it

 

cover is not securely

locks into place.

 

latched.

 

Enter Again

You entered an

Enter the correct item

 

unavailable item.

again.

File Format

The selected file

Use the correct file

Not Supported

format is not

format.

 

supported.

 

 

 

 

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

Group Not

You have tried to

Use a speed dial number

Available

select a group location

or dial a number

 

number where only a

manually using the

 

single location

number keypad.

 

number can be used,

 

 

such as when adding

 

 

locations for a Multiple

 

 

Send operation.

 

Install

The imaging unit is

Install the imaging unit.

Imaging Unit

not installed.

 

Install Toner

The toner cartridge is

Install the toner

T

not installed.

cartridge.

 

 

 

Invalid Toner

The toner cartridge

Install the a Dell-genuine

T

you have installed is

toner cartridge designed

 

not for your printer.

for your printer.

[Incompatible]

The printer has

The received fax data

 

received a fax from a

will be deleted.

 

source which is

Reconfirm junk fax

 

registered as a junk

setup. See "Receiving

 

fax.

options" on page 43.

 

 

 

IP Conflict

The network IP

Check the IP address

 

address you have set

and reset it if necessary.

 

is being used by

See "Setting up the

 

someone else.

network" on page 18.

Line Busy

The receiving fax

Try again after a few

 

machine did not

minutes.

 

answer or the line is

 

 

already engaged.

 

[Line Error]

Your printer cannot

Try again. If the problem

 

connect with the

persists, wait an hour or

 

receiving fax machine

so for the line to clear

 

or has lost contact

and try again.

 

because of a problem

Or, turn the ECM mode

 

with the phone line.

on. See "Sending

 

 

options" on page 43.

Low Heat Error

There is a problem in

Turn the power switch

Cycle Power

the fuser unit.

off and on. If the problem

 

 

persists, call for service.

LSU Motor Error

A problem has

Turn the power switch

Cycle Power

occurred in the LSU

off and on. If the problem

 

(Laser Scanning Unit.)

persists, call for service.

LSU Hsync Error

A problem has

Turn the power switch

Cycle Power

occurred in the LSU

off and on. If the problem

 

(Laser Scanning Unit.)

persists, call for service.

Mail Exceeds

The mail size is larger

Divide your mail or

Server Support

than the supported

reduce the resolution.

 

size by SMTP server.

 

Main Motor

There is a problem in

Open and then close the

Locked

the main motor.

front cover.

 

 

 

62 Troubleshooting

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Contents Multi Functional Printer Features of your new laser printer Special FeaturesAbout this USER’S Guide Convention Description ExampleOnline User’s Guide Quick Install GuideFinding More Information Printer Driver HelpWhat the icons and signs in this user’s guide mean Safety informationImportant Safety Symbols and Precautions AWG American Wire Gauge Contents Fax setup ID card copying Using special copy featuresPrinting a document Canceling a print job Sending a fax Scanning by a network connectionBacking up data Understanding display messages Solving other problemsPrinting from a USB memory device Managing USB memoryPrinter specifications How to purchaseGeneral specifications Scanner specificationsFront view Rear view IntroductionPrinter Overview Control Panel Overview Status Description Understanding the Status LEDAcknowledging the Status of the Toner Cartridge Menu Overview Darkness SendingFeature Windows Macintosh Printer Driver FeaturesContents Supplied SoftwareSetting UP the Hardware Getting startedMacintosh System RequirementsMicrosoft Windows Operating Free System CPU RAM HDD SpaceUsing the SetIP program Setting UP the NetworkConfiguring network protocol via the printer Installing the driver softwareGetting started Printers Basic Settings Auto continue Entering characters using the number keypadUsing the save modes Getting started On the scanner glass Loading originals and print mediaLoading Originals ADFSelecting Print Media Specifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media sizes supported in each modeMode Size Source Media Type GuidelinesPaper Changing the Size of the Paper in the Paper TrayPreprinted Slide the tray 1 back into the printer Feeding the print material manually Setting the Paper Size and TypePrinting on Special Print Materials Copying Changing the Settings for Each CopyCopying ID Card Copying Changing the Default Copy SettingsUsing Special Copy Features Up or 4-up copyingErasing background images Setting Copy TimeoutClone copying Gray enhance copyingScanning Basics Setting scan information in Dell Scan ManagerScanning Scanning from the Control PanelScanning by a Network Connection Setting up an e-mail accountClick Machine Settings and User Authentication Scanning to EmailSetting UP Address Book Changing the Settings for Each Scan JOBChanging the Default Scan Settings Printing Address Book Searching with a particular first letterPrinting a Document Canceling a Print JOBBasic printing Resolution Setting the fax headerAdjusting the document settings FaxingConfirming a transmission Sending a fax automaticallySending a fax manually Automatic redialingCanceling a delayed fax Sending a delayed faxAdding pages to a delayed fax Sending a priority faxReceiving a FAX Receiving faxes in memory Receiving in secure receiving modeActivating secure receiving mode Forwarding faxesForwarding received faxes to email address FAX SetupChanging the fax setup options Sending optionsPrinting sent fax report automatically Changing the default document settingsSetting up Address Book Speed dial numbersPrinting Address Book Searching Address Book for an entryDeleting a Address Book entry Plugging in a USB Memory Device Using USB memory deviceAbout USB Memory Scanning to a USB Memory DevicePrinting from a USB Memory Device Backing UP DataDeleting an image file Managing USB MemoryPrinting Directly from a Digital Camera Formatting a USB memory devicePrinting Reports MaintenanceAdjusting the Color Contrast Printing a reportCleaning the inside Cleaning Your PrinterCleaning the outside Clearing MemoryPlug in the power cord and turn the printer on Cleaning the scan unit White sheet ADF Sheet Scanner glass Scanner lidToner cartridge storage Maintaining the CartridgeReplacing the Toner Cartridge Expected cartridge lifeMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container Managing Your Printer from the Website Maintenance PartsTo access Embedded Web Service Checking the PRINTER’S Serial NumberClearing Document Jams TroubleshootingTips for Avoiding Paper Jams Exit misfeedTray Clearing Paper JamsRoller misfeed Fuser unit areaPaper exit area Fuser leverTroubleshooting Meaning Suggested Solutions Understanding Display MessagesNot Assigned Page/Cancel Job Network ErrorOpen Heat Error Over Heat ErrorContinue or Black Only Wrong ConfigStop Pressed Stop/Clear has been Or Continue or BlackCondition Suggested Solutions Solving Other ProblemsPrinting problems Condition Possible Suggested Solutions CausePrinting quality problems Vertical lines DropoutsWhite Spots Color or BlackCopying problems Scanning problems Dell Scan Manager problemsCommon Macintosh problems Fax problemsCommon Windows problems Supplies HOW to PurchaseOrdering supplies TypeSpecifications General SpecificationsCopier Specifications Printer SpecificationsScanner Specifications Facsimile Specifications Glossary EtherTalk ITU-T No chartEthernet Fuser UnitNetWare MAC addressModem OriginalsUNC Path Subnet MaskToner Cartridge WatermarkClock mode 20 control panel 12 copying IndexReceiving modes 41 redialing Page Software section Contents Sharing the Printer Locally For a USB-connected Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Select Custom installation. Click NextInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Reinstalling Printer Software Select the components you want to reinstall and click Next Removing Printer SoftwarePrinting a Document Select your printer driver from the Name drop-down listSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Layout Tab Paper TabColor Mode Graphic TabOther Options Tab Using a Favorite SettingUsing Help About TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesStarting SmarThru Office Using SmarThru OfficeSmarthru Office Quick Start GuideScan SettingProfile Select File Send to Send By E-mailSettings, Control Panel, and then Scanners and Cameras Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows XPPrinter Settings Utility Printer Status MonitorFirmware Update Utility Dell Toner Re-order applicationSelect Easy Install and click Install. Easy Install is Installing SoftwareUninstalling software Select Uninstall and click UninstallFor a USB-connected Setting Up the PrinterFor a Network-connected Click Add on the Printer ListPrinting a Document Changing Printer SettingsPrinting Printing Multiple Pages on One Sheet of Paper GraphicsStart Applications and click Image Capture ScanningScanning with USB Index TWAIN, scan REV
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