Dell 1235cn manual Printing quality problems

Page 66

CONDITION

POSSIBLE

SUGGESTED SOLUTIONS

CAUSE

 

 

 

 

 

The printer

The paper source

For many software

selects print

selection in the

applications, the paper

materials from

printer properties

source selection is found

the wrong paper

may be incorrect.

under the Thin Paper tab

source

 

within the printer properties.

 

Select the correct paper

 

 

 

 

source. See the printer driver

 

 

help screen.

A print job is

The job may be very

Reduce the complexity of the

extremely slow

complex.

page or try adjusting the print

 

 

quality settings.

Half of the page

The page orientation

Change the page orientation

is blank

setting may be

in your application. See the

 

incorrect.

printer driver help screen.

 

 

 

 

The paper size and

Ensure that the paper size in

 

the paper size

the printer driver settings

 

settings do not

matches the paper in the

 

match.

tray.

 

 

Or, ensure that the paper

 

 

size in the printer driver

 

 

settings matches the paper

 

 

selection in the software

 

 

application settings you use.

The printer

The printer cable is

Disconnect the printer cable

prints, but the

loose or defective.

and reconnect. Try a print job

text is wrong,

 

that you have already printed

garbled, or

 

successfully. If possible,

 

attach the cable and the

incomplete

 

 

printer to another computer

 

 

 

 

and try a print job that you

 

 

know works. Finally, try a

 

 

new printer cable.

 

 

 

 

The wrong printer

Check the application’s

 

driver was selected.

printer selection menu to

 

 

ensure that your printer is

 

 

selected.

 

 

 

 

The software

Try printing a job from

 

application is

another application.

 

malfunctioning.

 

 

 

 

 

The operating

Exit Windows and reboot the

 

system is

computer. Turn the printer off

 

malfunctioning.

and then back on again.

Pages print, but

The toner cartridge

Redistribute the toner, if

are blank

is defective or out of

necessary.

 

toner.

See "Redistributing toner" on

 

 

page 53.

 

 

If necessary, replace the

 

 

toner cartridge.

 

 

 

 

The file may have

Check the file to ensure that

 

blank pages.

it does not contain blank

 

 

pages.

 

 

 

 

Some parts, such as

Contact a service

 

the controller or the

representative.

 

board, may be

 

 

defective.

 

 

 

 

CONDITION

POSSIBLE

SUGGESTED SOLUTIONS

CAUSE

 

 

 

 

 

The printer does

Incompatibility

Printing the PDF file as an

not print PDF file

between the PDF

image may solve this

correctly. Some

file and the Acrobat

problem. Turn on Print As

parts of

products.

Image from the Acrobat

graphics, text, or

 

printing options.

illustrations are

 

It will take longer to

missing

 

print when you print a

 

 

PDF file as an image.

The print quality

The resolution of the

Reduce the photo size. If you

of photos is not

photo is very low.

increase the photo size in the

good. Images

 

software application, the

are not clear

 

resolution will be reduced.

 

 

 

 

 

Before printing,

Using damp paper

This is not a problem. Just

the printer emits

can cause vapor

keep printing.

vapor near the

during printing.

 

output tray

 

 

 

 

 

Printing quality problems

If the inside of the printer is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem.

 

CONDITION

SUGGESTED SOLUTIONS

 

 

 

 

Light or faded print If a vertical white streak or faded area appears

 

 

 

on the page:

 

 

 

•The toner supply is low. You may be able

to temporarily extend the toner cartridge life. See "Replacing the toner cartridge" on page 53. If this does not improve the print quality, install a new toner cartridge.

•The paper may not meet paper

specifications; for example, the paper is too moist or too rough. See "Selecting print media" on page 24.

•If the entire page is light, the print resolution setting is too low. Adjust the print resolution. See the help screen of the printer driver.

•A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning.

•The surface of the LSU part inside the printer may be dirty. Clean the LSU, contact a service representative.

Toner specks

• The paper may not meet specifications; for

AaBbCc

example, the paper is too moist or too

rough. See "Selecting print media" on

AaBbCc

page 24.

AaBbCc

• The paper path may need cleaning.

See "Cleaning the inside" on page 50.

AaBbCc

 

AaBbCc

 

66 Troubleshooting

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Contents Multi Functional Printer Features of your new laser printer Special FeaturesAbout this USER’S Guide Convention Description ExampleOnline User’s Guide Quick Install GuideFinding More Information Printer Driver HelpSafety information Important Safety Symbols and PrecautionsWhat the icons and signs in this user’s guide mean AWG American Wire Gauge Contents Fax setup ID card copying Using special copy featuresPrinting a document Canceling a print job Sending a fax Scanning by a network connectionBacking up data Understanding display messages Solving other problemsPrinting from a USB memory device Managing USB memoryPrinter specifications How to purchaseGeneral specifications Scanner specificationsIntroduction Printer OverviewFront view Rear view Control Panel Overview Understanding the Status LED Acknowledging the Status of the Toner CartridgeStatus Description Menu Overview Darkness SendingFeature Windows Macintosh Printer Driver FeaturesContents Supplied SoftwareSetting UP the Hardware Getting startedMacintosh System RequirementsMicrosoft Windows Operating Free System CPU RAM HDD SpaceUsing the SetIP program Setting UP the NetworkConfiguring network protocol via the printer Installing the driver softwareGetting started Printers Basic Settings Entering characters using the number keypad Using the save modesAuto continue Getting started On the scanner glass Loading originals and print mediaLoading Originals ADFSelecting Print Media Specifications on print media Type Size Dimensions Weighta CapacitybGuidelines for special print media Media sizes supported in each modeMode Size Source Media Type GuidelinesChanging the Size of the Paper in the Paper Tray PreprintedPaper Slide the tray 1 back into the printer Setting the Paper Size and Type Printing on Special Print MaterialsFeeding the print material manually Changing the Settings for Each Copy CopyingCopying ID Card Copying Changing the Default Copy SettingsUsing Special Copy Features Up or 4-up copyingErasing background images Setting Copy TimeoutClone copying Gray enhance copyingScanning Basics Setting scan information in Dell Scan ManagerScanning Scanning from the Control PanelScanning by a Network Connection Setting up an e-mail accountClick Machine Settings and User Authentication Scanning to EmailChanging the Settings for Each Scan JOB Changing the Default Scan SettingsSetting UP Address Book Printing Address Book Searching with a particular first letterCanceling a Print JOB Basic printingPrinting a Document Resolution Setting the fax headerAdjusting the document settings FaxingConfirming a transmission Sending a fax automaticallySending a fax manually Automatic redialingCanceling a delayed fax Sending a delayed faxAdding pages to a delayed fax Sending a priority faxReceiving a FAX Receiving faxes in memory Receiving in secure receiving modeActivating secure receiving mode Forwarding faxesForwarding received faxes to email address FAX SetupChanging the fax setup options Sending optionsPrinting sent fax report automatically Changing the default document settingsSetting up Address Book Speed dial numbersSearching Address Book for an entry Deleting a Address Book entryPrinting Address Book Plugging in a USB Memory Device Using USB memory deviceAbout USB Memory Scanning to a USB Memory DevicePrinting from a USB Memory Device Backing UP DataDeleting an image file Managing USB MemoryPrinting Directly from a Digital Camera Formatting a USB memory devicePrinting Reports MaintenanceAdjusting the Color Contrast Printing a reportCleaning the inside Cleaning Your PrinterCleaning the outside Clearing MemoryPlug in the power cord and turn the printer on Cleaning the scan unit White sheet ADF Sheet Scanner glass Scanner lidToner cartridge storage Maintaining the CartridgeReplacing the Toner Cartridge Expected cartridge lifeMaintenance Replacing the Imaging Unit Replacing the Waste Toner Container Managing Your Printer from the Website Maintenance PartsTo access Embedded Web Service Checking the PRINTER’S Serial NumberClearing Document Jams TroubleshootingTips for Avoiding Paper Jams Exit misfeedTray Clearing Paper JamsRoller misfeed Fuser unit areaPaper exit area Fuser leverTroubleshooting Meaning Suggested Solutions Understanding Display MessagesNot Assigned Page/Cancel Job Network ErrorOpen Heat Error Over Heat ErrorContinue or Black Only Wrong ConfigStop Pressed Stop/Clear has been Or Continue or BlackCondition Suggested Solutions Solving Other ProblemsPrinting problems Condition Possible Suggested Solutions CausePrinting quality problems Vertical lines DropoutsWhite Spots Color or BlackCopying problems Scanning problems Dell Scan Manager problemsFax problems Common Windows problemsCommon Macintosh problems Supplies HOW to PurchaseOrdering supplies TypeSpecifications General SpecificationsPrinter Specifications Scanner SpecificationsCopier Specifications Facsimile Specifications Glossary EtherTalk ITU-T No chartEthernet Fuser UnitNetWare MAC addressModem OriginalsUNC Path Subnet MaskToner Cartridge WatermarkClock mode 20 control panel 12 copying IndexReceiving modes 41 redialing Page Software section Contents Sharing the Printer Locally For a USB-connected Installing Printer Software Installing Software for Local PrintingSelect Typical installation for a local printer. Click Next Custom Installation Select Custom installation. Click NextInstalling Printer Software in Windows Installing Software for Network Printing Custom Installation Reinstalling Printer Software Select the components you want to reinstall and click Next Removing Printer SoftwarePrinting a Document Select your printer driver from the Name drop-down listPrinter Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Layout Tab Paper TabColor Mode Graphic TabOther Options Tab Using a Favorite SettingUsing Help About TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesStarting SmarThru Office Using SmarThru OfficeSmarthru Office Quick Start GuideScan SettingProfile Select File Send to Send By E-mailSettings, Control Panel, and then Scanners and Cameras Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows XPPrinter Settings Utility Printer Status MonitorFirmware Update Utility Dell Toner Re-order applicationSelect Easy Install and click Install. Easy Install is Installing SoftwareUninstalling software Select Uninstall and click UninstallFor a USB-connected Setting Up the PrinterFor a Network-connected Click Add on the Printer ListChanging Printer Settings PrintingPrinting a Document Printing Multiple Pages on One Sheet of Paper GraphicsScanning Scanning with USBStart Applications and click Image Capture Index TWAIN, scan REV
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