Mitel manual Mitel Networks / 5550 IP Console

Page 2

Notice to Canadian Customers

This Class B digital apparatus complies with Canadian standard ICES-003.

Notice to U.S. Customers

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Note: Changes or modifications not expressly approved by Mitel Networks Corporation may void the user’s right to operate the equipment.

Notice to Customers in EU Countries

We, Mitel Networks Ltd.

Of, Mitel Business Park

Portskewett

Caldicott

NP26 5YR

UK

Declare that for the hereinafter mentioned product the presumption of conformity with the applicable essential requirements

of

DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT

(RTTE DIRECTIVE) AND OF THE COUNCIL

is given.

Mitel Networks / 5550 IP Console

Any unauthorized modification of the product voids this

Declaration.

For a copy of the original signed Declaration of Conformity (in full

conformance with EN45014), please contact the Regulatory

Approvals Manager at the above address.

Complies with EN55022, EN55024, EN60950.

Note: This is a Class B product.

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Contents User Guide Mitel Networks / 5550 IP Console Symbols Page Contents Hotel/Motel Features Index Page Getting Started Page Getting Started Console Components Before you begin using the consoleIntroduction Conventions used in this guideConsole Screen Firmkeys Volume Mute Keys Call- processing Keys Console KeypadSoftkeys F1 F12 Questions about Starting and Closing IP Console Accessing tools for system programming and maintenanceStarting and Closing the Mitel Networks 5550 IP Console Console Keypad and Handset Cradle Adjusting the ConsoleConsole Ringer Console Language Handset/HeadsetUnplugging the Handset or Headset Console TimeCall Handling Basics Page Call Handling Basics About the Call Answering Softkeys Answering CallsAnswering calls on a first-come, first-served basis Selectively answering callsQuestions about Answering Calls Placing an outside call for an extension Dialing Telephone NumbersLeaving a Callback Questions about Dialing Telephone Numbers Can I access a specific trunk?Other ways of dialing What do I do if I make a mistake while dialing?Transferring a call to a voicemail box Extending Transferring CallsIntroducing the caller before completing the transfer To transfer a callCan I transfer a call to another console? Transferring a call to an outside numberQuestions about Transferring Calls Questions about Hold and Retrieve Holding and Retrieving CallsHold Recall Conference Calls Placing a Conference on HoldTo answer a Recall Recovering the Last Released CallAnswering Recalls To retrieve the last call transferred from the consoleAdvanced Features Page Advanced Features Page To enter an Account Code Account CodesBulletin Board To post information on the Bulletin BoardClick Answer Priority Call Answering PriorityTo specify which calls are answered first To park a call for retrieval by an extension user Call ParkQuestions about Call Park Questions about Clear All Features Cancel Call ForwardingClear All Features Call Waiting ThresholdData Calls To set up a local Associated Data LinecallTo set up an Associated Data Line Call to a remote facility To connect a caller to a modemTo change the service mode Day and Night ServiceQuestions about Day and Night Service What services are affected by Day or Night Service?To cancel Do Not Disturb for all extensions To set up Do Not Disturb on behalf of an extension userTo cancel Do Not Disturb on behalf of an extension user Do Not Disturb ExtensionsTo delete an Emergency Call Emergency CallsTo read an Emergency Call To close the Emergency Call LogQuestions about Emergency Calls Feature Access CodesFirmkey Programming Message Waiting To cancel a Message Waiting indicationWhen should I cancel Message Waiting notifications? Questions About Message WaitingQuestions about Operator Absent/Present Status Operator Absent/Present StatusOverride To make a Press Cancel or ReleasePaging If you have more than one paging zoneQuestions about Phone Book To access your system directoryPhone Book Press Phone BookScratch Pad Serial CallAfter displaying traffic information you can Trunk Group Status DisplayTo display traffic information by trunk group number System Speed Call Tone SignalingTo turn off tone signaling To generate tonesHotel/Motel Features Page Hotel/Motel Features To display, enter, or change room information About Suite ServicesDisplaying and Changing Room Information To search for rooms Press Guest ServiceSearching for Rooms Checking-In/Checking-Out Setting and Clearing Wake-up CallsChanging Room Occupancy and Condition Status To check in or check out a guestSetting Call Restrictions To set or remove call restrictions for a roomTo control whether Call Blocking affects a room Blocking Room-to-Room CallsMonitoring Guest Rooms To turn Call Blocking on or off for the entire systemTo display or clear a room’s message register Clearing the Message RegisterPrinting Reports To print a reportPage Reference Page Reference Alarms GreetingsSystem Rerouting Rerouted CallsCall Forwarding Transferred CallsClass of Service Class of RestrictionCode Glossary Account CodeRecall Hunt Groups Paging ZonesSystem Speed Call List System Messages Call Forward No AnswerCOR Headset or handset required for attendant operation Must Cancel before dialing Seized Unable to Setup or Add to Conference Telephone Directory Trunk NumbersIndex Index Index
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5550 specifications

The Mitel 5550 is a sophisticated and feature-rich application that serves as an essential component of modern communication systems. Designed for businesses seeking an efficient and user-friendly interface for managing calls, the Mitel 5550 enhances the overall communication experience by integrating advanced telephony features with a robust software platform.

One of the key features of the Mitel 5550 is its intuitive user interface, which allows operators and users to manage their calls effortlessly. The application provides easy access to various functions such as call handling, call transfer, and voicemail management. The graphical display simplifies the navigation process, enabling users to quickly find the information they need and respond to incoming calls effectively.

The Mitel 5550 leverages the latest VoIP technology to provide high-quality audio and video communications. This technology enables seamless integration with other communication systems, allowing businesses to operate more efficiently. Additionally, the application supports various communication protocols, ensuring compatibility with a wide range of devices and systems. This versatility is crucial for organizations that require flexibility in their communication infrastructure.

Another notable characteristic of the Mitel 5550 is its advanced call management capabilities. Users can monitor multiple lines and extensions in real time, gaining insights into call patterns and volume. This information is invaluable for optimizing workforce productivity and ensuring that customer calls are handled promptly. The application also includes features such as call recording, which provides organizations with the ability to review calls for training and quality assurance purposes.

Moreover, the Mitel 5550 supports collaboration tools that facilitate teamwork and enhance overall productivity. Users can engage in conference calls, share documents, and access shared calendars, all within a unified platform. This integration of collaboration features fosters a more connected work environment, enabling employees to work together efficiently, regardless of their physical location.

In summary, the Mitel 5550 stands out as a powerful communication solution, combining user-friendly design with advanced technology. Its capability to manage calls effectively and its integration of collaboration tools make it an ideal choice for businesses looking to enhance their communication infrastructure. With the Mitel 5550, organizations can achieve a higher level of operational efficiency and improve customer service, ultimately driving growth and success in a competitive marketplace.
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