Mitel
5550
manual
System Speed Call List
Tone Signaling
Symbols
Can I access a specific trunk?
Adjusting the Console
Setting Call Restrictions
Day and Night Service
Hotel/Motel Features
Cancel Call Forwarding
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System Speed Call List
Name
Number
Reference
♦
63
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Contents
User Guide
Mitel Networks / 5550 IP Console
Symbols
Page
Contents
Hotel/Motel Features
Index
Page
Getting Started
Page
Getting Started
Conventions used in this guide
Before you begin using the console
Introduction
Console Components
Console Screen
Console Keypad
Firmkeys Volume Mute Keys Call- processing Keys
Softkeys F1 F12
Questions about Starting and Closing IP Console
Accessing tools for system programming and maintenance
Starting and Closing the Mitel Networks 5550 IP Console
Console Keypad and Handset Cradle
Adjusting the Console
Console Ringer
Console Time
Handset/Headset
Unplugging the Handset or Headset
Console Language
Call Handling Basics
Page
Call Handling Basics
Selectively answering calls
Answering Calls
Answering calls on a first-come, first-served basis
About the Call Answering Softkeys
Questions about Answering Calls
Placing an outside call for an extension
Dialing Telephone Numbers
Leaving a Callback
What do I do if I make a mistake while dialing?
Can I access a specific trunk?
Other ways of dialing
Questions about Dialing Telephone Numbers
To transfer a call
Extending Transferring Calls
Introducing the caller before completing the transfer
Transferring a call to a voicemail box
Can I transfer a call to another console?
Transferring a call to an outside number
Questions about Transferring Calls
Questions about Hold and Retrieve
Holding and Retrieving Calls
Hold Recall
Placing a Conference on Hold
Conference Calls
To retrieve the last call transferred from the console
Recovering the Last Released Call
Answering Recalls
To answer a Recall
Advanced Features
Page
Advanced Features
Page
To post information on the Bulletin Board
Account Codes
Bulletin Board
To enter an Account Code
Click Answer Priority
Call Answering Priority
To specify which calls are answered first
To park a call for retrieval by an extension user
Call Park
Questions about Call Park
Call Waiting Threshold
Cancel Call Forwarding
Clear All Features
Questions about Clear All Features
To connect a caller to a modem
To set up a local Associated Data Linecall
To set up an Associated Data Line Call to a remote facility
Data Calls
What services are affected by Day or Night Service?
Day and Night Service
Questions about Day and Night Service
To change the service mode
Do Not Disturb Extensions
To set up Do Not Disturb on behalf of an extension user
To cancel Do Not Disturb on behalf of an extension user
To cancel Do Not Disturb for all extensions
To close the Emergency Call Log
Emergency Calls
To read an Emergency Call
To delete an Emergency Call
Questions about Emergency Calls
Feature Access Codes
Firmkey Programming
Questions About Message Waiting
To cancel a Message Waiting indication
When should I cancel Message Waiting notifications?
Message Waiting
Questions about Operator Absent/Present Status
Operator Absent/Present Status
Override
If you have more than one paging zone
Press Cancel or Release
Paging
To make a
Press Phone Book
To access your system directory
Phone Book
Questions about Phone Book
Serial Call
Scratch Pad
After displaying traffic information you can
Trunk Group Status Display
To display traffic information by trunk group number
To generate tones
Tone Signaling
To turn off tone signaling
System Speed Call
Hotel/Motel Features
Page
Hotel/Motel Features
To display, enter, or change room information
About Suite Services
Displaying and Changing Room Information
To search for rooms
Press Guest Service
Searching for Rooms
To check in or check out a guest
Setting and Clearing Wake-up Calls
Changing Room Occupancy and Condition Status
Checking-In/Checking-Out
To set or remove call restrictions for a room
Setting Call Restrictions
To turn Call Blocking on or off for the entire system
Blocking Room-to-Room Calls
Monitoring Guest Rooms
To control whether Call Blocking affects a room
To print a report
Clearing the Message Register
Printing Reports
To display or clear a room’s message register
Page
Reference
Page
Reference
Greetings
Alarms
Transferred Calls
Rerouted Calls
Call Forwarding
System Rerouting
Class of Restriction
Class of Service
Code
Account Code
Glossary
Recall
Paging Zones
Hunt Groups
System Speed Call List
Call Forward No Answer
System Messages
COR
Headset or handset required for attendant operation
Must Cancel before dialing
Seized
Unable to Setup or Add to Conference
Trunk Numbers
Telephone Directory
Index
Index
Index
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