Mitel
5550
manual
Tone Signaling
Symbols
Can I access a specific trunk?
Adjusting the Console
Setting Call Restrictions
Day and Night Service
Hotel/Motel Features
Cancel Call Forwarding
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Contents
User Guide
Mitel Networks / 5550 IP Console
Symbols
Page
Contents
Hotel/Motel Features
Index
Page
Getting Started
Page
Getting Started
Before you begin using the console
Introduction
Console Components
Conventions used in this guide
Console Screen
Firmkeys Volume Mute Keys Call- processing Keys
Console Keypad
Softkeys F1 F12
Questions about Starting and Closing IP Console
Accessing tools for system programming and maintenance
Starting and Closing the Mitel Networks 5550 IP Console
Console Keypad and Handset Cradle
Adjusting the Console
Console Ringer
Handset/Headset
Unplugging the Handset or Headset
Console Language
Console Time
Call Handling Basics
Page
Call Handling Basics
Answering Calls
Answering calls on a first-come, first-served basis
About the Call Answering Softkeys
Selectively answering calls
Questions about Answering Calls
Placing an outside call for an extension
Dialing Telephone Numbers
Leaving a Callback
Can I access a specific trunk?
Other ways of dialing
Questions about Dialing Telephone Numbers
What do I do if I make a mistake while dialing?
Extending Transferring Calls
Introducing the caller before completing the transfer
Transferring a call to a voicemail box
To transfer a call
Can I transfer a call to another console?
Transferring a call to an outside number
Questions about Transferring Calls
Questions about Hold and Retrieve
Holding and Retrieving Calls
Hold Recall
Conference Calls
Placing a Conference on Hold
Recovering the Last Released Call
Answering Recalls
To answer a Recall
To retrieve the last call transferred from the console
Advanced Features
Page
Advanced Features
Page
Account Codes
Bulletin Board
To enter an Account Code
To post information on the Bulletin Board
Click Answer Priority
Call Answering Priority
To specify which calls are answered first
To park a call for retrieval by an extension user
Call Park
Questions about Call Park
Cancel Call Forwarding
Clear All Features
Questions about Clear All Features
Call Waiting Threshold
To set up a local Associated Data Linecall
To set up an Associated Data Line Call to a remote facility
Data Calls
To connect a caller to a modem
Day and Night Service
Questions about Day and Night Service
To change the service mode
What services are affected by Day or Night Service?
To set up Do Not Disturb on behalf of an extension user
To cancel Do Not Disturb on behalf of an extension user
To cancel Do Not Disturb for all extensions
Do Not Disturb Extensions
Emergency Calls
To read an Emergency Call
To delete an Emergency Call
To close the Emergency Call Log
Questions about Emergency Calls
Feature Access Codes
Firmkey Programming
To cancel a Message Waiting indication
When should I cancel Message Waiting notifications?
Message Waiting
Questions About Message Waiting
Questions about Operator Absent/Present Status
Operator Absent/Present Status
Override
Press Cancel or Release
Paging
To make a
If you have more than one paging zone
To access your system directory
Phone Book
Questions about Phone Book
Press Phone Book
Scratch Pad
Serial Call
After displaying traffic information you can
Trunk Group Status Display
To display traffic information by trunk group number
Tone Signaling
To turn off tone signaling
System Speed Call
To generate tones
Hotel/Motel Features
Page
Hotel/Motel Features
To display, enter, or change room information
About Suite Services
Displaying and Changing Room Information
To search for rooms
Press Guest Service
Searching for Rooms
Setting and Clearing Wake-up Calls
Changing Room Occupancy and Condition Status
Checking-In/Checking-Out
To check in or check out a guest
Setting Call Restrictions
To set or remove call restrictions for a room
Blocking Room-to-Room Calls
Monitoring Guest Rooms
To control whether Call Blocking affects a room
To turn Call Blocking on or off for the entire system
Clearing the Message Register
Printing Reports
To display or clear a room’s message register
To print a report
Page
Reference
Page
Reference
Alarms
Greetings
Rerouted Calls
Call Forwarding
System Rerouting
Transferred Calls
Class of Service
Class of Restriction
Code
Glossary
Account Code
Recall
Hunt Groups
Paging Zones
System Speed Call List
System Messages
Call Forward No Answer
COR
Headset or handset required for attendant operation
Must Cancel before dialing
Seized
Unable to Setup or Add to Conference
Telephone Directory
Trunk Numbers
Index
Index
Index
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