Mitel 5550 manual Headset or handset required for attendant operation

Page 74

Guest Service

Part of the Hotel/Motel Feature package. This prompt appears in several attendant mode operations. Pressing it places the console in Guest Service mode immediately.

Headset or handset required for attendant operation

Plug in your headset or handset.

Holding Party Locked Out

You have left the caller on Key hold for too long, and the call is returning to your console.

Hunt Group

Indicates that a station or trunk is a member of a hunt group.

Interconnect Failure

There are local interconnect restrictions which do not allow you to connect the requested devices.

Interconnect Restriction

The caller’s extension is programmed with Interconnect Restriction. Intercept Handling has rerouted the call to your console.

Internal

Indicates a call from inside your system.

Invalid Account Code

Verify your Account Code and try again.

Invalid Dialing

Verify what you dialed and try again.

Invalid Number

You attempted to dial an incorrect number. Verify your number and try again.

Invalid Trunk Number

You attempted to select an incorrect or out-of-service trunk.

Language selection option not installed

The language you requested is not installed on your telephone system.

Locked out

Indicates a station which is out of service and cannot be accessed or make a call.

Modem

You are connected to a modem.

Modem Busy

The modem dialed is already busy.

Modem Call

Confirmation message when you dial a modem.

Modem Group

Indicates that the modem you are connected to is in a group of modems.

Modem Out of Service

The modem dialed is out of service and cannot be used at this time.

Monitor Busy

The extension you are trying to monitor is already being monitored from another station.

MSG Waiting

After pressing the [Check MSG Waiting] softkey, this indicates that the extension has message(s) waiting.

MSG Waiting OFF

Confirmation that you turned off an extension’s message waiting indicator by pressing the [Clear MSG Waiting] softkey.

MSG Waiting ON

Confirmation that you turned on an extension’s message waiting indicator by pressing the [Set MSG Waiting] softkey.

66 ♦ Reference

Image 74

Contents User Guide Mitel Networks / 5550 IP Console Symbols Page Contents Hotel/Motel Features Index Page Getting Started Page Getting Started Console Components Before you begin using the consoleIntroduction Conventions used in this guideConsole Screen Firmkeys Volume Mute Keys Call- processing Keys Console KeypadSoftkeys F1 F12 Questions about Starting and Closing IP Console Accessing tools for system programming and maintenanceStarting and Closing the Mitel Networks 5550 IP Console Console Keypad and Handset Cradle Adjusting the ConsoleConsole Ringer Console Language Handset/HeadsetUnplugging the Handset or Headset Console TimeCall Handling Basics Page Call Handling Basics About the Call Answering Softkeys Answering CallsAnswering calls on a first-come, first-served basis Selectively answering callsQuestions about Answering Calls Placing an outside call for an extension Dialing Telephone NumbersLeaving a Callback Questions about Dialing Telephone Numbers Can I access a specific trunk?Other ways of dialing What do I do if I make a mistake while dialing?Transferring a call to a voicemail box Extending Transferring CallsIntroducing the caller before completing the transfer To transfer a callCan I transfer a call to another console? Transferring a call to an outside numberQuestions about Transferring Calls Questions about Hold and Retrieve Holding and Retrieving CallsHold Recall Conference Calls Placing a Conference on HoldTo answer a Recall Recovering the Last Released CallAnswering Recalls To retrieve the last call transferred from the consoleAdvanced Features Page Advanced Features Page To enter an Account Code Account CodesBulletin Board To post information on the Bulletin BoardClick Answer Priority Call Answering PriorityTo specify which calls are answered first To park a call for retrieval by an extension user Call ParkQuestions about Call Park Questions about Clear All Features Cancel Call ForwardingClear All Features Call Waiting ThresholdData Calls To set up a local Associated Data LinecallTo set up an Associated Data Line Call to a remote facility To connect a caller to a modemTo change the service mode Day and Night ServiceQuestions about Day and Night Service What services are affected by Day or Night Service?To cancel Do Not Disturb for all extensions To set up Do Not Disturb on behalf of an extension userTo cancel Do Not Disturb on behalf of an extension user Do Not Disturb ExtensionsTo delete an Emergency Call Emergency CallsTo read an Emergency Call To close the Emergency Call LogQuestions about Emergency Calls Feature Access CodesFirmkey Programming Message Waiting To cancel a Message Waiting indicationWhen should I cancel Message Waiting notifications? Questions About Message WaitingQuestions about Operator Absent/Present Status Operator Absent/Present StatusOverride To make a Press Cancel or ReleasePaging If you have more than one paging zoneQuestions about Phone Book To access your system directoryPhone Book Press Phone BookScratch Pad Serial CallAfter displaying traffic information you can Trunk Group Status DisplayTo display traffic information by trunk group number System Speed Call Tone SignalingTo turn off tone signaling To generate tonesHotel/Motel Features Page Hotel/Motel Features To display, enter, or change room information About Suite ServicesDisplaying and Changing Room Information To search for rooms Press Guest ServiceSearching for Rooms Checking-In/Checking-Out Setting and Clearing Wake-up CallsChanging Room Occupancy and Condition Status To check in or check out a guestSetting Call Restrictions To set or remove call restrictions for a roomTo control whether Call Blocking affects a room Blocking Room-to-Room CallsMonitoring Guest Rooms To turn Call Blocking on or off for the entire systemTo display or clear a room’s message register Clearing the Message RegisterPrinting Reports To print a reportPage Reference Page Reference Alarms GreetingsSystem Rerouting Rerouted CallsCall Forwarding Transferred CallsClass of Service Class of RestrictionCode Glossary Account CodeRecall Hunt Groups Paging Zones System Speed Call List System Messages Call Forward No AnswerCOR Headset or handset required for attendant operation Must Cancel before dialing Seized Unable to Setup or Add to Conference Telephone Directory Trunk NumbersIndex Index Index

Related manuals

Manual 2 pages 14.05 Kb

Manual 2 pages 60.29 Kb