Mitel 5550 Data Calls, To connect a caller to a modem, To set up a local Associated Data Linecall

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Data Calls

You may be asked to connect an outside caller to a data connection for data communications.

To connect a caller to a modem

1.Advise caller to switch local modem to “Data” when they hear the high-pitched modem tone.

2.Dial the modem number.

‘Modem Call’ appears in status area.

3.Dial the destination data terminal number.

‘Ringing’, and then ‘Connected’ appear in the Destination area to confirm that you are connected.

4.Listen for the high-pitched modem tone.

5.Press Release

to connect the caller to the modem.

If the number is busy or there is no answer, press Cancel to return to the caller in the Source area.

To set up a local Associated Data Linecall

1.Dial the Associated Data Line code. If you hear silence, continue.

If you hear busy tone, the Associated Data Line is in use, or is not ready.

2.Dial the destination data terminal number.

‘Ringing’, then ‘Connected’ appear in Destination. Listen for Connect Tone.

3.Press Release.

Your data line is connected.

To set up an Associated Data Line Call to a remote facility

1.Dial the Data Access Code. If you hear silence, continue.

2.Dial the modem hunt group number. ‘Modem Call’ appears in status area.

3.Dial the remote data facility number.

‘Seized’, and then ‘Connected’ appear in Destination.

4.Listen for Connect Tone.

5.Press Release.

Note: For faster dialing using Phone Book, ask your communications department to add frequently dialed data numbers to the system directory.

Advanced Features ♦ 31

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Contents User Guide Mitel Networks / 5550 IP Console Symbols Page Contents Hotel/Motel Features Index Page Getting Started Page Getting Started Conventions used in this guide Before you begin using the consoleIntroduction Console ComponentsConsole Screen Console Keypad Firmkeys Volume Mute Keys Call- processing KeysSoftkeys F1 F12 Accessing tools for system programming and maintenance Starting and Closing the Mitel Networks 5550 IP ConsoleQuestions about Starting and Closing IP Console Adjusting the Console Console RingerConsole Keypad and Handset Cradle Console Time Handset/HeadsetUnplugging the Handset or Headset Console LanguageCall Handling Basics Page Call Handling Basics Selectively answering calls Answering CallsAnswering calls on a first-come, first-served basis About the Call Answering SoftkeysQuestions about Answering Calls Dialing Telephone Numbers Leaving a CallbackPlacing an outside call for an extension What do I do if I make a mistake while dialing? Can I access a specific trunk?Other ways of dialing Questions about Dialing Telephone NumbersTo transfer a call Extending Transferring CallsIntroducing the caller before completing the transfer Transferring a call to a voicemail boxTransferring a call to an outside number Questions about Transferring CallsCan I transfer a call to another console? Holding and Retrieving Calls Hold RecallQuestions about Hold and Retrieve Placing a Conference on Hold Conference CallsTo retrieve the last call transferred from the console Recovering the Last Released CallAnswering Recalls To answer a RecallAdvanced Features Page Advanced Features Page To post information on the Bulletin Board Account CodesBulletin Board To enter an Account Code Call Answering Priority To specify which calls are answered first Click Answer Priority Call Park Questions about Call ParkTo park a call for retrieval by an extension user Call Waiting Threshold Cancel Call ForwardingClear All Features Questions about Clear All FeaturesTo connect a caller to a modem To set up a local Associated Data LinecallTo set up an Associated Data Line Call to a remote facility Data CallsWhat services are affected by Day or Night Service? Day and Night ServiceQuestions about Day and Night Service To change the service modeDo Not Disturb Extensions To set up Do Not Disturb on behalf of an extension userTo cancel Do Not Disturb on behalf of an extension user To cancel Do Not Disturb for all extensionsTo close the Emergency Call Log Emergency CallsTo read an Emergency Call To delete an Emergency CallFeature Access Codes Firmkey ProgrammingQuestions about Emergency Calls Questions About Message Waiting To cancel a Message Waiting indicationWhen should I cancel Message Waiting notifications? Message WaitingOperator Absent/Present Status OverrideQuestions about Operator Absent/Present Status If you have more than one paging zone Press Cancel or ReleasePaging To make aPress Phone Book To access your system directoryPhone Book Questions about Phone BookSerial Call Scratch PadTrunk Group Status Display To display traffic information by trunk group numberAfter displaying traffic information you can To generate tones Tone SignalingTo turn off tone signaling System Speed CallHotel/Motel Features Page Hotel/Motel Features About Suite Services Displaying and Changing Room InformationTo display, enter, or change room information Press Guest Service Searching for RoomsTo search for rooms To check in or check out a guest Setting and Clearing Wake-up CallsChanging Room Occupancy and Condition Status Checking-In/Checking-OutTo set or remove call restrictions for a room Setting Call RestrictionsTo turn Call Blocking on or off for the entire system Blocking Room-to-Room CallsMonitoring Guest Rooms To control whether Call Blocking affects a roomTo print a report Clearing the Message RegisterPrinting Reports To display or clear a room’s message registerPage Reference Page Reference Greetings AlarmsTransferred Calls Rerouted CallsCall Forwarding System ReroutingClass of Restriction Class of ServiceCode Account Code GlossaryRecall Paging Zones Hunt GroupsSystem Speed Call List Call Forward No Answer System MessagesCOR Headset or handset required for attendant operation Must Cancel before dialing Seized Unable to Setup or Add to Conference Trunk Numbers Telephone DirectoryIndex Index Index

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