American Power Conversion SYMSTRF3I PowerView Meaning Corrective Action Message Bypass, Fault

Page 56

 

PowerView

Meaning

Corrective Action

 

Message

 

 

 

 

 

 

 

Bypass

Bypass contactor stuck

SymmetraTM is stuck in the on-line

Call your contract service provider, or

 

in on-line position.

position, and cannot go to bypass.

APC Technical Support. (See inside

 

 

 

front cover.)

 

 

 

 

 

UPS in bypass due to

SymmetraTM has transferred to bypass

Call your contract service provider, or

 

internal fault.

mode because a fault has occurred.

APC Technical Support. (See inside

 

 

 

front cover.)

 

 

 

 

 

UPS in bypass due to

The load has exceeded the system power

Option #1: Decrease the load.

 

overload

capacity. The SymmetraTM has switched

Option #2: If possible, add power

 

 

to bypass mode.

modules to the system.

 

 

 

 

 

System is in

The SymmetraTM is in bypass because the

No corrective action necessary.

 

Maintenance Bypass

maintenance bypass switch is in the "on"

 

 

 

position.

 

 

 

 

 

General

On Battery

The SymmetraTM is in the on battery

No corrective action necessary.

Fault

 

mode of operation. The battery modules

Note: Runtime is limited in duration.

 

are being discharged.

Prepare to shutdown the SymmetraTM

 

 

 

and the load equipment, or restore

 

 

 

incoming voltage.

 

 

 

 

 

Need Bat Replacement

One or more battery modules are in need

Refer to Appendix C for module

 

 

of replacement.

replacement procedures.

 

 

 

 

 

UPS Fault

A fault has occurred in a power module.

Call your contract service provider, or

 

 

This will always occur with a bad power

APC Technical Support. (See inside

 

 

module failure message.

front cover.)

 

 

 

 

 

Shutdown or unable to

SymmetraTM has shutdown because an

Option #1: Reduce the load to

 

transfer to Batt due to

overload has occurred and bypass is not

eliminate overload.

 

overload

available.

Option #2: If possible, add power

 

 

 

modules to eliminate overload.

 

 

 

Option #3: Replace failed power

 

 

 

modules to eliminate overload.

 

 

 

Note: If bypass is not available because

 

 

 

of a power failure, wait for power to be

 

 

 

restored. If there is a utility problem,

 

 

 

have it corrected.

 

 

 

 

 

Load Shutdown from

SymmetraTM has shut the load down

Correct the input voltage problem.

 

Bypass. Input

while it was on bypass, because the input

 

 

Freq/Volts outside

power went out of acceptable range.

 

 

limits.

 

 

 

 

 

 

 

Fault, Battery Charger

The battery charger in one or more power

Refer to Appendix C for module

 

Failure

module(s) failed.

replacement procedures.

 

 

 

 

 

Fault, Bypass Relay

The bypass relay has malfunctioned.

Call your contract service provider, or

 

Malfunction

 

APC Technical Support. (See inside

 

 

 

front cover.)

 

 

 

 

Page 4 - Troubleshooting - Appendix B

990-7170-001

 

Image 56
Contents 380V/400V/415V 31 Frame Model SYMSTRF3I Limited Warranty Life Support PolicyTable of Contents Page Safety Information Safety SymbolsOperation Symbols Radio Frequency InterferenceFrame Model Description Illustration WelcomeModels System Components SymmetraTM Component Description Model Specific Details SYMSTRF3I SymmetraTM Components Description Specific To Model SYMSTRF3IBasic Operation Glossary of SymmetraTM Terms 8 Introduction Site Requirements Operating Space RequirementsRear Clearance Front ClearanceStructural Requirements ModelsHeat Output Short-Term Battery Module Storage RequirementsEnvironmental Requirements Electrical Requirements Input/Output VACElectrical Requirements EPO Switch EPO SpecificationsElectrical Wiring Overview SymmetraTM Component Shipping Weight Shipping Dimensions Receiving and UnpackingReceiving the SymmetraTM Inspect PackagingMoving The SymmetraTM Frame and Modules Unpacking the SymmetraTM Frame 4 Receiving and Unpacking Electrical Installation Model SYMSTRF3IEPO Switch Wiring Required Electrical RequirementsElectrical Wiring Overview Input/Output Wiring Minimum Input/Output Wiring ProcedureWire Size Emergency Power Off Switch Wiring Required Emergency Power Off Switch Wiring Procedure Bypass Balancing Transformer Wiring Optional Bypass Balance Transformer Wiring Procedure Optional Wiring Symbol Description Minimum Wire GaugeWiring Verification Procedure Reported Output Voltage OutVHz APC Worldwide Technical Support Telephone Numbers Startup Procedure Securing The Frame Setting The Leveling FeetPower Module Installation Battery Module Installation System Startup Procedure Configuration and Advanced Operation ConfigurationDisplay Settings System Settings SetupAdvanced Operation PowerView Interface PowerView Components PowerView Component DescriptionLanguage Configuration Language Chip Replacement ProcedureStartup Screen Top-Level Menu ScreenControl StatusPowerView Commands SetupAccessories LoggingDisplay Function OptionsDiagnostics HelpWall Mounting the PowerView Troubleshooting PowerView Meaning Corrective Action Message Start-UpPowerView Meaning Corrective Action Message General PowerView Meaning Corrective Action Message Module AlarmFailure ThresholdPowerView Meaning Corrective Action Message Bypass FaultPowerView Meaning Corrective Action Message General6 Troubleshooting Appendix B Module Replacement Module Failure Alarm IndicatorsTechnical Support & Obtaining Replacement Module Returning Modules to APCBattery Module Replacement Replacement Battery Module VerificationPower Module Replacement Replacement Module VerificationMain Intelligence Module Replacement Replacement MIM VerificationRedundant Intelligence Module Replacement Replacement RIM Verification6 Module Replacement Appendix C Operation SpecificationsInput Specifications Compliance Specifications Output SpecificationsPhysical Specifications Page Tel0800 180