| PowerView | Meaning | Corrective Action |
| Message | ||
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Bypass | Bypass contactor stuck | SymmetraTM is stuck in the | Call your contract service provider, or |
| in | position, and cannot go to bypass. | APC Technical Support. (See inside |
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| front cover.) |
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| UPS in bypass due to | SymmetraTM has transferred to bypass | Call your contract service provider, or |
| internal fault. | mode because a fault has occurred. | APC Technical Support. (See inside |
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| front cover.) |
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| UPS in bypass due to | The load has exceeded the system power | Option #1: Decrease the load. |
| overload | capacity. The SymmetraTM has switched | Option #2: If possible, add power |
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| to bypass mode. | modules to the system. |
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| System is in | The SymmetraTM is in bypass because the | No corrective action necessary. |
| Maintenance Bypass | maintenance bypass switch is in the "on" |
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| position. |
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General | On Battery | The SymmetraTM is in the on battery | No corrective action necessary. |
Fault |
| mode of operation. The battery modules | Note: Runtime is limited in duration. |
| are being discharged. | Prepare to shutdown the SymmetraTM | |
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| and the load equipment, or restore |
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| incoming voltage. |
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| Need Bat Replacement | One or more battery modules are in need | Refer to Appendix C for module |
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| of replacement. | replacement procedures. |
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| UPS Fault | A fault has occurred in a power module. | Call your contract service provider, or |
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| This will always occur with a bad power | APC Technical Support. (See inside |
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| module failure message. | front cover.) |
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| Shutdown or unable to | SymmetraTM has shutdown because an | Option #1: Reduce the load to |
| transfer to Batt due to | overload has occurred and bypass is not | eliminate overload. |
| overload | available. | Option #2: If possible, add power |
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| modules to eliminate overload. |
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| Option #3: Replace failed power |
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| modules to eliminate overload. |
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| Note: If bypass is not available because |
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| of a power failure, wait for power to be |
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| restored. If there is a utility problem, |
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| have it corrected. |
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| Load Shutdown from | SymmetraTM has shut the load down | Correct the input voltage problem. |
| Bypass. Input | while it was on bypass, because the input |
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| Freq/Volts outside | power went out of acceptable range. |
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| limits. |
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| Fault, Battery Charger | The battery charger in one or more power | Refer to Appendix C for module |
| Failure | module(s) failed. | replacement procedures. |
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| Fault, Bypass Relay | The bypass relay has malfunctioned. | Call your contract service provider, or |
| Malfunction |
| APC Technical Support. (See inside |
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| front cover.) |
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Page 4 - Troubleshooting - Appendix B | |
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