American Power Conversion SYMSTRF3I user manual Troubleshooting

Page 53

Appendix B

Troubleshooting

The PowerView reports various messages on the display, including alarm status and changes in system configura- tion. This section lists all PowerView display messages, what each means, and an appropriate corrective action.

Note: More than one of these messages may occur at one time. If this happens, be sure to review all of the messages for a better understanding of the system condition.

 

PowerView

Meaning

Corrective Action

 

Message

 

 

 

 

 

 

 

Start-Up

#Pwr modules changed

At least one power module has been

No corrective action necessary. Proceed

 

since last ON.

added, or removed from the

with the startup.

 

 

SymmetraTM since the last time the

 

 

 

Pwr ON command was issued.

 

 

 

 

 

 

#Batteries changed since

At least one battery module has been

No corrective action necessary. Proceed

 

last ON.

added, or removed from the

with the startup.

 

 

SymmetraTM since the last time the

 

 

 

Pwr ON command was issued.

 

 

 

 

 

 

No Redundant

There is no RIM installed.

Proceed with the startup, or abort the

 

Intelligence Module.

 

startup, and install a RIM.

 

 

 

Note: Without a functioning RIM, there

 

 

 

is no redundancy in the event of a MIM

 

 

 

failure.

 

 

 

 

 

Batt capacity less than

The battery capacity of the

Option #1: Abort the startup, and allow

 

Return Batt Cap

SymmetraTM is less than the user

batteries to recharge.

 

 

specified minimum battery capacity

Option #2: Continue startup, with less

 

 

required to turn on the load.

than minimum battery capacity.

 

 

 

 

 

Input Freq outside

The input frequency to the

Option #1: Improve the frequency of the

 

configured range

SymmetraTM is outside the configured

incoming voltage.

 

 

range. The output frequency will

Option #2: Widen the range of the

 

 

not synchronize with the input

acceptable incoming frequency with the

 

 

frequency. Normal bypass is not

PowerView. (Startup-Setup-Output Freq-

 

 

available.

Select.)

 

 

 

Option #3: Proceed with startup. Normal

 

 

 

bypass is not available.

 

 

 

 

 

AC adequate for UPS but

The SymmetraTM will function online

Option #1: Improve the incoming

 

not for bypass

with the input voltage, but in the

voltage.

 

 

event that bypass is required, the

Option #2: Proceed with startup. Normal

 

 

input voltage is not adequate to

bypass is not available.

 

 

power the load equipment.

 

 

 

 

 

 

Low/No AC input,

Input voltage is not adequate to start

Option #1: Abort startup until acceptable

 

startup on battery

the SymmetraTM. If startup proceeds,

input voltage is present.

 

 

SymmetraTM will function from

Option #2: Proceed with startup. Battery

 

 

battery.

will be discharged.

 

 

 

 

990-7170-001

Appendix B - Troubleshooting - Page 1

 

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Contents 380V/400V/415V 31 Frame Model SYMSTRF3I Life Support Policy Limited WarrantyTable of Contents Page Safety Symbols Safety InformationRadio Frequency Interference Operation SymbolsFrame Model Description Illustration WelcomeModels System Components SymmetraTM Component Description Model Specific Details SYMSTRF3I SYMSTRF3I SymmetraTM Components Description Specific To ModelBasic Operation Glossary of SymmetraTM Terms 8 Introduction Operating Space Requirements Site RequirementsRear Clearance Front ClearanceModels Structural RequirementsHeat Output Short-Term Battery Module Storage RequirementsEnvironmental Requirements VAC Electrical Requirements Input/OutputEPO Specifications Electrical Requirements EPO SwitchElectrical Wiring Overview Receiving and Unpacking SymmetraTM Component Shipping Weight Shipping DimensionsReceiving the SymmetraTM Inspect PackagingMoving The SymmetraTM Frame and Modules Unpacking the SymmetraTM Frame 4 Receiving and Unpacking Model SYMSTRF3I Electrical InstallationElectrical Requirements EPO Switch Wiring RequiredElectrical Wiring Overview Input/Output Wiring Minimum Input/Output Wiring ProcedureWire Size Emergency Power Off Switch Wiring Required Emergency Power Off Switch Wiring Procedure Bypass Balancing Transformer Wiring Optional Wiring Symbol Description Minimum Wire Gauge Bypass Balance Transformer Wiring Procedure OptionalWiring Verification Procedure Reported Output Voltage OutVHz APC Worldwide Technical Support Telephone Numbers Securing The Frame Setting The Leveling Feet Startup ProcedurePower Module Installation Battery Module Installation System Startup Procedure Configuration Configuration and Advanced OperationDisplay Settings System Settings SetupAdvanced Operation PowerView Interface PowerView Component Description PowerView ComponentsLanguage Chip Replacement Procedure Language ConfigurationTop-Level Menu Screen Startup ScreenStatus ControlSetup PowerView CommandsLogging AccessoriesFunction Options DisplayHelp DiagnosticsWall Mounting the PowerView PowerView Meaning Corrective Action Message Start-Up TroubleshootingPowerView Meaning Corrective Action Message General Alarm PowerView Meaning Corrective Action Message ModuleFailure ThresholdFault PowerView Meaning Corrective Action Message BypassGeneral PowerView Meaning Corrective Action Message6 Troubleshooting Appendix B Module Failure Alarm Indicators Module ReplacementReturning Modules to APC Technical Support & Obtaining Replacement ModuleReplacement Battery Module Verification Battery Module ReplacementReplacement Module Verification Power Module ReplacementReplacement MIM Verification Main Intelligence Module ReplacementRedundant Intelligence Module Replacement Replacement RIM Verification6 Module Replacement Appendix C Operation SpecificationsInput Specifications Compliance Specifications Output SpecificationsPhysical Specifications Page Tel0800 180