Possible problems
Error messages in the
Display
Your fax machine reports an operating error or fails to perform the required function. Before you make an unnecessary call on your service technician, take your time and see if you can help yourself. This checklist will help
you recognise and eliminate errors.
Display | Cause | Corrective action |
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DOCUMENT JAM | Documents are jammed in the document tray. | Press STOP key and remove the paper |
ADD PAPER | The recording paper cassette is empty. |
Load a new recording paper in the cassette (see page 7). Do not switch the machine off! or any data in the memory are lost.
PAPER JAM | The recording paper is jammed. |
Remove the jammed paper (see instructions on page 67).
CLOSE TOP COVER | The top cover is open. |
Close the top cover. Have you inserted the process unit correctly?
NO PROCESS UNIT M100% | The process unit is not installed. |
Install the process unit correctly. Pull the lock lever forward.
PROCESS UNIT NEAR END | The process unit is running out. |
Order a new process unit from your TOSHIBA dealer.
CHANGE PROCESS UNIT | The process unit is empty. | Replace the process unit. |
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TONER NEAR EMPTY | The toner is running out. | Order a new toner cartridge. Install a new |
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| toner cartridge. About 100 sheets can be |
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| printed after this is displayed. See page |
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| 6. |
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TONER EMPTY | There is not enough toner for printing. | Install a new toner cartridge. See page 6. |
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MEMORY FULL | The memory is full. | Contact your dealer, as a memory |
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| expansion unit is availiable. Use the |
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| document tray to transmit documents. |
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CHECK CARTRIDGE M100% | There is no ink cartridge, or the ink cartridge | Insert the cartridge correctly. See page 5. |
| has not been inserted correctly. |
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NO DOCUMENT | No document present | The action requires a document |
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PC COMM. ERROR M100% | Communication to the PC has failed | Try to remedy by pressing the STOP |
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| button |
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SYSTEM ERROR XXX | The fax machine has malfunctioned | Contact your TOSHIBA dealer |
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COMM. FX XXX | The fax machine has malfunctioned | Attempt to clarify the problem unsing the |
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| following pages. |
GB 64 Possible problems | TOSHIBA TF 610 |