Panasonic KX-FL421 manual When a function does not work, Initial settings, General

Page 50

8. Help

8.3 When a function does not work

8.3.1 Initial settings

Problem

Cause & Solution

I cannot hear a dial tone.

L The telephone line cord is connected to the [EXT] jack on the unit. Connect

 

to the [LINE] jack (page 19).

 

L If you use a splitter/coupler to connect the unit, remove the splitter/coupler

 

and connect the unit to the wall jack directly. If the unit operates properly,

 

check the splitter/coupler.

 

L Disconnect the unit from the telephone line and connect a known working

 

telephone. If the working telephone operates properly, contact our service

 

personnel to have the unit repaired. If the working telephone does not

 

operate properly, contact your telephone company.

 

L The power cord or telephone line cord is not connected. Check the

 

connections.

 

L If you connected the unit through a computer modem, connect the unit

 

directly to a telephone line jack.

 

 

I cannot make calls.

L The dialing mode setting may be wrong. Change the setting (feature #13 on

 

page 20).

 

 

The unit does not ring.

L The ringer volume is turned OFF. Adjust it (page 21).

 

 

 

 

8.3.2 General

Problem

Cause & Solution

The other party complains

L FAX ONLY mode is set. Tell the other party the number is only used for

they only hear a fax tone and

faxes.

cannot talk.

L Change to TEL mode (page 34).

 

L If you use a Distinctive Ring service, make sure you have set the same ring

 

pattern assigned by the telephone company (page 38).

 

 

The {Redial/Pause} button

L If this button is pressed during dialing, a pause will be inserted. If pressed

does not function properly.

immediately after a dial tone is obtained, the last number dialed will be

 

redialed.

 

 

The receiving mode does not

L Distinctive Ring is set (feature #31 on page 38).

function properly.

 

 

 

The unit beeps.

L The memory reception alert of feature #44 is ON (page 44), and the unit has

 

a document in memory. Press {Stop} to stop the beeps, then see the

 

displayed message instructions to solve the problem.

 

 

Whenever I try to retrieve my

L You are probably entering {*}{#}{9}. This is the default setting for the fax

voice mail messages, I am

activation code. If you use a voice mail service, turn the fax activation

interrupted by the fax tone.

feature OFF or reprogram the activation code (feature #41 on page 44).

 

 

The recording paper does not

L High humidity may cause the recording paper to curl. Try turning the paper

stack properly on the paper

over and re-inserting it. If the curl on the paper is heavy, please remove it

stacker.

from the paper stacker. If you still have this problem, contact our service

 

personnel.

 

 

50

For assistance, please visit http://www.panasonic.com/help

Page 49 Page 51
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Contents Operating Instructions Compact Laser FaxFor your future reference Things you should keep a recordThank you for purchasing a Panasonic fax machine EnvironmentInstallation For your safetyPower and ground connection Operating safeguards LED light Installation and relocationLaser radiation CIS’s LED light propertiesImportant safety instructions For best performanceIllegal copies It is unlawful to make copies of certain documentsCopy Index To place an order by fax Fax 800 Supplied accessoriesAccessory information To place an order by telephone Telephone 800Description of buttons Overview 9 j k lToner cartridge and drum unit Toner save feature Paper tray Paper stackerDocument stacker Handset cordRecording paper CorrectIncorrectTo use A4-size paper Insert the tabs on the A4 paper guides 1 into the slotsUsing surge protectors ConnectionsSet Menu Dialing modeHelp function SetAdjusting volume Date and timeHandset Mute Flash Stop If you have subscribed to a Caller ID serviceYour logo To correct a mistakeTo enter your logo Example Bill To select characters using a or BKeypad Characters To change uppercase or lowercase lettersYour FAX no Press SET Your fax numberFlash Stop Stop Making a phone call using the phonebookEditing a stored item To search for a name by initial Example LisaOne-touch dial feature Erasing a stored itemHow Caller ID is displayed Caller ID serviceErasing a stored item Erasing specific caller information Erasing caller informationErasing all caller information Monitor Stop StartCaller ID Into the phonebookInto the one-touch dial MenuRedial/Pause Start Quick Scan Sending a fax manuallyMonitor Document requirements Broadcast transmission Programming items into the broadcast memoryErasing a stored item from the broadcast memory To cancel broadcast transmissionAdding a new item into the broadcast memory Sending the same document to pre- programmed partiesReceiving a fax manually Auto answer OFF Activating TEL modeReceiving a fax automatically Auto answer on Start StopUsing the unit with an answering machine Setting up the unit and an answering machineReceiving a voice message and fax document in one call Activating the junk fax prohibitorStoring undesired callers Press Junk Fax ProhibitorFax Activating the Distinctive Ring feature Distinctive Ring serviceUsing two or more phone numbers on a single telephone line Programming the ring pattern assigned for faxStart Copy More copying featuresMaking a copy To collate multiple copies Example Making 2 copies of a 4-page original documentProgramming SetMenuOutside calls Basic featuresFeature/Code Selection Setting the quick setup Advanced features Sound Changing the LCD display Normal default ContrastPaper 700msec default Programmable Features Error messages Reports Message Code Cause & SolutionError messages Display Display Cause & SolutionMessage Transmission error occurred. Try againPossible General When a function does not workInitial settings Fax sending Fax receivingCopying Using an answering machine If a power failure occursToner cartridge Model No. KX-FAT88 and drum unit Replacing the toner cartridge and the drum unitToner LOW Toner Empty Fuser unit 3 gets hot. Do not touch itBe sure to clean all the way to the edge of each groove Inside of the drum unit to maintain the print qualityHelp Waste disposal method Recording paper jam Paper Jams Document jams Paper Jams Cleaning the inside Unit Cleaning Reference lists and reports Specifications 10 % image area Toner life% image area 15 % image areaFCC and Other Information Compliance with TIA-1083 standardLimited Warranty United States and Puerto Rico Panasonic Facsimile/Multi-Function Product Limited WarrantyCustomer Services directory Customer Services Directory United States and Puerto RicoIndex Index No Extra Cost PNQX3022ZA CM0810DT0
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