Panasonic KX-FL421 manual Copying

8. Help

Problem	Cause & Solution
The printing quality is poor.	L If documents can be copied properly, the unit is working normally. The other
	party may have sent a faint document or there may be something wrong
	with the other party’s machine. Ask them to send a clearer copy of the
	document or to check their fax machine.
	L Some paper has instructions recommending which side to print on. Try
	turning the paper over.
	L You may have used paper with a cotton and/or fiber content that is over
	20%, such as letterhead or resume paper.
	L The remaining toner is low. Replace the toner cartridge (page 54).
	L To check the drum life and quality, please print the printer test list (page 64).
	If printing quality is still poor, replace the toner cartridge and drum unit.
	L The glass or rollers are dirty with correction fluid, etc. Clean them (page 62).
	Please do not insert a document before correction fluid has dried
	completely.
When an extension telephone	L You must set remote fax activation to ON (feature #41 on page 44)
is connected, I cannot receive	beforehand.
documents by pressing	L Press {*}{#}{9} firmly.
{*}{#}{9}.	L You may have changed the remote fax activation code from {*}{#}{9}
	(default setting). Verify the remote fax activation code (feature #41 on page
	44).
	L The memory is full of received documents due to a lack of recording paper
	or a recording paper jam. Install paper (page 17) or remove the jammed
	paper (page 58).
The other party complains	L The memory is full of received documents due to a lack of recording paper
that they cannot send a	or a recording paper jam. Install paper (page 17) or remove the jammed
document.	paper (page 58).
	L The unit is not in FAX ONLY mode. Press {Auto Answer} repeatedly to turn
	ON the {Auto Answer} indicator.
I cannot select the desired	L If you want to set FAX ONLY mode:
receiving mode.	– press {Auto Answer} repeatedly to turn ON the {Auto Answer}
	indicator.
	L If you want to set TEL mode:
	– Press {Auto Answer} repeatedly to turn OFF the {Auto Answer}
	indicator.
	L The Distinctive Ring of feature #31 is activated (page 38).

8.3.5 Copying

Problem	Cause & Solution
The unit will not make a copy.	L You cannot make a copy during programming. Make the copy after
	programming.
	L The document was not fed into the unit properly. Re-insert the document.
	L Recording paper is not installed or the unit has run out of paper. Install
	paper (page 17).
A black line, a white line or	L The glass or rollers are dirty with correction fluid, etc. Clean them (page 62).
smudge appears on the	Please do not insert a document before correction fluid has dried
copied document.	completely.

52 For assistance, please visit http://www.panasonic.com/help