IP Office/Voicemail Pro Configuration: Automatic Recording Options
To set automatic call recording for a user:
1.Open IP Office Manager and load the configuration from IP Office.
2.In the Navigation pane, click 
User.
3.Select the required user.
4.Select the Voice Recording tab.
5.From the Record Inbound and Record Outbound
∙None: Do not record.
∙On: Record all calls if possible.
∙Mandatory: Record all calls. If recording is not possible, return busy tone to the caller.
∙xx%: Record calls at intervals matching the set percentage, eg. for every other call for 50%.
∙For inbound calls, recording will not take place if the call also goes to normal voicemail.
6.Specify the destination for the recordings. By default, this is a user's own mailbox. For ContactStore, select Voice Recording Library (Auto).
7.Click OK.
8.Click 
to send the configuration back to the IP Office.
IP Office ContactStore 7.8 | Page 45 |
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