TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call...
Washer displaying code message and tone sounds
"F20" (Water Inlet
Select STOP twice to cancel the cycle. Unplug washer or disconnect power.
Check the following:
Are both hot and cold water faucets completely turned on?
Are screens at inlet hose connection to washer clogged?
Are water inlet hoses kinked?
Are water inlet hoses frozen?
Plug in washer or reconnect power.
"F21" (Drain Problem)
Select STOP twice to cancel the cycle. Unplug washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Washer won'tstart
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Is the | drain hose | clogged? | Check the following: | |
Is the power cord plugged into a grounded 3 prong outlet? | ||||
Is the | drain hose | more than 96" (2.4 m) above the floor? | ||
Is the washer door firmly shut? | ||||
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Plug in washer or reconnect power.
START. If the problem remains, call for service.Has a cycle been selected, but START has not been selected and held for 1 second?
•"SUD" (Suds Routine)
| When excessive suds are detected, a suds routine | Was the door open after completion of last cycle? |
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| automatically starts. This routine removes extra suds and |
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| assures proper rinsing of your | garments. "SUD" is displayed | Washer | won't fill, wash, or rinse |
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| during rinsing to inform you that Suds Routine was activated. |
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| Use only HE (High | Efficiency) | detergents. | • Check | the following: |
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• | "F22" | (Front | door | lock) |
| Is the power cord | plugged into a grounded | 3 prong | outlet? | ||||
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| Select | STOP | twice | to cancel the cycle. | Is there | power at the plug? Check electrical | source | or call | |||||
| Is the washer door firmly shut? | electrician. |
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| The door must be completely | closed for the washer to | Are the hot | and cold water faucets turned | on? |
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| operate. The door may look closed, but may not be latched. | Is the water inlet hose kinked? |
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| Open the door and close firmly. |
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| Were you washing a large load? | Are the water inlet valve screens clogged? |
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| Turn off the water and remove inlet hoses from the washer. | ||||||||||||
| Before you close the washer door, check for laundry items | ||||||||||||
| Remove any accumulated film or particles. Reinstall hoses, | ||||||||||||
| sticking out beyond the door opening. Leave enough space | ||||||||||||
| turn water on, and check for leaks. |
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| in the washer to allow the clothes to tumble freely. An |
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| overloaded basket may keep the door from shutting |
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| completely. | Reduce your load | size if needed. | Washer stops |
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| Press POWER, | Check | the following: |
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• | "F" Codes | other than F20, F21, and F22 |
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Is the power cord plugged into a grounded 3 prong outlet? | |||||||||||||
| Select STOP twice to cancel the cycle. Select DRAIN & SPIN | ||||||||||||
| Is there | power at the plug? |
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| if there | is excessive | water in the washer. |
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| Check electrical source or call electrician. |
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| Has a household | fuse blown, or has a circuit breaker tripped? | |||||||||||
| for service. |
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| Replace the fuse or reset the circuit breaker. If the problem | ||||||
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| continues, | call an | electrician. |
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Are you using an extension cord?
Do not use an extension cord.
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