Whirlpool W10113000A Assistance or Service, IntheU.S.A, InCanada, If you need replacement parts

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ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use FSP® factory specified parts. These parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.

To locate FSP® replacement parts in your area:

In the U.S.A., call the Customer eXperience Center at

1-800-253-1301, or your nearest designated service center.

In Canada, call 1-800-807-6777, or your nearest designated service center.

IntheU.S.A.

Call the Whirlpool Customer eXperience Center toll free:

1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances

Installation information

Use and maintenance procedures

Accessory and repair parts sales

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)

Referrals to local dealers, repair parts distributors, and service companies

Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

InCanada

Call the Whirlpool Canada LP Customer Interaction Centre toll free: 1-800-807-6777.

Our consultants provide assistance with:

Use and maintenance procedures

Accessory and repair parts sales

Features and specifications on our full line of appliances

Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at:

Customer Interaction Centre

Whirlpool Canada LP

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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Contents Washer with 6TH Sense Technology Table of Contents ÍndiceWasher Safety Your safety and the safety of others are very importantInstallation Requirements Tools andPartsParts supplied Alternate PartsLocationRequirements DrainSystemElectricalRequirements Grounding InstructionsInstallation Instructions BeforeYouStartRemoveShippingBaseandPackingRing ConnectDrainHoseConnecttheInletHoses Level theWasher SecuretheDrainHoseCheck for leaks CompleteInstallation Benefits and Features FeaturesBenefits UsingtheProperDetergent Washer USEStartingYourWasher PausingorRestartingtheWasher StoppingtheWasherChangingCycles,Modifiers andOptions StatusLights CyclesModifiers Temperature Guide To change the Delay Wash timeTo cancel Delay Wash OptionsOperatingControls NormalSoundsCleaningYourWasher Laundry TipsWasher Care WaterInletHoses Vacation,StorageandMovingCareTroubleshooting WasherandComponentsWasher displaying code messages Noisy, vibrating, off-balanceWasherOperation Washer leaksDispenser operation Washer won’t fill, rinse or agitate washer stopsClothingCare Load is wrinkled, twisted or tangled Stains, gray whites, dingy colorsGarments damaged Assistance or Service If you need replacement partsIntheU.S.A InCanadaWhirlpool Corporation Major Appliance Warranty CallSeguridad DE LA Lavadora Su seguridad y la seguridad de los demás es muy importanteRequisitos DE Instalación Piezasy herramientasPiezas suministradas Piezas alternativasRequisitos deubicación SistemadedesagüeUsted necesitará Sistema de desagüe por el lavadero vista CRequisitos eléctricos Instrucciones Para LA Conexión TierraInstrucciones DE Instalación Antes decomenzarConectelamangueradedesagüe Quitela baseyel anillo deembalajeConexióndelasmanguerasdeentrada Fijacióndelamangueradedesagüe NivelacióndelalavadoraRevise si hay fugas Completelainstalación Nivele la parte frontal Nivele la parte lateralBeneficios Y Características BeneficiosCaracterísticas USO DE LA Lavadora PuestaenmarchadelalavadoraUsodel detergenteadecuado Pausaoreanudacióndelamarchadelalavadora Agregado de prendasPara reanudar la marcha de la lavadora Cómo detenerlalavadora LucesdeestadoCambiodeciclos,modificadores yopciones CiclosBlancos blanquísimos Whitest Whites Intenso Heavy DutyArtículos voluminosos Bulky Items Sábanas/Toallas Sheets/TowelsModificadores Limpieza intensa Deep Clean OpcionesTemperatura de lavado/enjuague Guía de la temperaturaControlesdefuncionamiento SonidosnormalesConsejos DE Lavandería Cuidado DE LA LavadoraCómolimpiarsulavadora Mangueras deentradadeagua YlasmudanzasSolución DE Problemas LavadoraycomponentesLa lavadora muestra mensajes codificados Ruidosos, vibrantes, desequilibradosFuncionamientodelalavadora La lavadora pierde aguaFuncionamiento del depósito ¿Está obstruido el lavadero o el desagüe?Exceso de espuma El ciclo no puso en marcha la opción de Limpieza intensaCuidadodelaropa Ropa demasiado mojadaResiduos o pelusa en la ropa La ropa está arrugada, enroscada o enredadaAyuda O Servicio Técnico EnlosEE.UUEnCanadá Whirlpool Corporation Garantía Limitada DE UN AÑOSécurité DE LA Laveuse Votre sécurité et celle des autres est très importanteExigences D’INSTALLATION OutillageetpiècesPièces fournies Autres piècesExigences demplacement SystèmedevidangeIl vous faudra Spécificationsélectriques Système de vidange avec évier de buanderie vue CSystème de vidange au plancher vue D Instructions Dinstallation AvantdecommencerRetraitdelabasedexpéditionetdelanneau Demballage RaccordementdutuyaudevidangeRaccordementdes tuyauxdalimentation Immobilisationdutuyaudevidange RéglagedelaplombdelalaveuseVérifier sil y a des fuites Acheverlinstallation Avantages ET Caractéristiques AvantagesCaractéristiques Utilisation DE LA Laveuse MiseenmarchedelalaveuseUtilisationdudétergentapproprié Pauseouremiseenmarchedelalaveuse Add a Garment ajouter un vêtementPour remettre la laveuse en marche Arrêtdelalaveuse TémoinslumineuxProgrammes Heavy Duty service intense Whitest Whites blancs les plus blancsBulky Items articles encombrants Sheets/Towels draps/serviettesModificateurs Deep Clean nettoyage en profondeur Wash/Rinse Temp température de lavage/rinçageGuide de température Pour modifier lheure de lavage différéFonctionnementdescommandes SonsnormauxConseils DE Lessivage Préparation des vêtements pour le lavageTri DéchargementEntretien DE LA Laveuse NettoyagedelalaveuseTuyauxdarrivéedeau Dépannage Lalaveuseetses composantsBruit, vibrations, déséquilibre La laveuse fuitLa laveuse est-elle correctement installée? FonctionnementdelalaveuseFonctionnement du distributeur De leau gicle-t-elle de lanneau de la cuve ou de la charge?Température de lavage/rinçage La laveuse est-elle surchargée?T-il un excès de mousse? Le couvercle est-il ouvert?Soindesvêtements Excès de mousseCharge trop mouillée Résidus ou charpie sur le lingeTaches, blancs grisâtres, couleurs défraîchies Endommagement des vêtementsAvez-vous bien trié la charge? La température de lavage était-elle trop basse?Assistance OU Service AuxÉtats-UnisAuCanada Si vous avez besoin de pièces de rechangeGarantie DES Gros Appareils Ménagers Whirlpool Corporation Garantie Limitée DE UN ANM0608