Garland XG24-JIB, XG36-JIB service manual Controller displays Probe Error

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TECHNICAL TROUBLESHOOTING continued

Controller displays “PROBE ERROR”

Controller displays “Probe		Disconnect suspected
ERROR” when grill is turned	YES	thermocouple and check		YES	Replace damaged thermocouple
on.		continuity.
NO		NO	NO
Controller displays “Probe	YES	Has suspected	Check all connections on		YES	Re-establish
ERROR” during normal operation.	YES	zone overheated?	thermoscouple interface			positive connection
			board.
	YES		NO
	See Technical		Compare Millivolt reading of
	Troubleshooting -		suspect thermocouple
	“HEATING ERROR”		will Millivolt chart.

NO

Replace eected

zone thermocouple.

Part # JIBSM08 Rev.6 (08/04/09)

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Contents Jack in the BOX GAS Xpress GRILLS, Models XG24-JIB, XG36-JIB Table of Contents Table of Contents Dimensions and SPECIFICATIONS, XG24-JIB Model Dimensions and SPECIFICATIONS, XG36-JIB Model Plug Configuration SpecificationsIntroduction SafetyWarranty Shipping Damage Claim ProcedureSafety National Codes Requirements Unit InstallationRating Plate Location General InformationElectrical Connections Unit InstallationAccessory Kit Main Gas Inlet Appliances Equipped with CastersAccessory Kit Electrical Supply Lines Changing to a different type of gas Electrical Connection Terminal Block ConnectionGrease Bucket Ventilation and ClearanceBurner Air Adjustment Igniter AdjustmentIgniter Inspection Grill Controls Grill Controls Platen Zeroing Programming Mode System SetupLower Front Left Raise Back Right Platen ZeroingOptional Accessories Release material sheet must be replaced when Release Material InstallationNormal Operation Normal Operation Cleaning and Maintenance Cleaning During OperationDaily Cleaning Cleaning and Maintenance Programming Modes/Menu Sequence ProgrammingProgramming To Change the Cook Time of a Product To Change Upper Platen Set TemperatureTo Change Grill Set Temperature To Change Product Gap SettingTo Change a Product Name To View Recovery Time Upper PlatenTo View Recovery Time Grill To Change Product Button,KeyAssignmentTo View the Software Number To Change temperature Units, F or CTo Change Gap Setting Display Units To View the Flash NumberTo Change Probe Calibration Grill To Change the Alarm VolumeTo Change the Key Chirp To Change Probe Calibration UpperTo Turn Extended Time On/Off To Change Platen SetTo Change Instant-On Time To Change Control TypeTo Change the Grill Function To Change the Start DelayTo Change the Alarm Mode To Turn Clean Mode On/OffTo Perform Limit Switch Test To Modify a Product Name in LibraryTo Change SCK Address Calibration Bi-Weekly CalibrationTo Calibrate Probe Locations CalibrationError Messages TroubleshootingLow Internal Product Temperatures Technical TroubleshootingTechnical Troubleshooting Controller Displays Too HotYES YES Controller displays Probe Error Upper platen is not zeroed properly Inconsistent Or Erratic Internal Product TemperatureProbable diagnosis YES Check voltage of upper limit Does Upper Limit YES Controller Displays Ignition Failure No flame at allNoyes Linear Actuator Replacement Linear Actuator Replacement JIBSM08 Rev 7 08/04/09 Contents Parts ListModel XG24-JIB Description Quantity Gas Xpress Grill Complete Exploded View Model XG24-JIBXpress Grill Actuator Gas Xpress Grill Actuator Assembly View Model XG24-JIB Xpress Grill Platen 4517022 Platen Conduit Gas Xpress Grill Platen Assembly View Model XG24-JIBXpress Grill Burner Gas Xpress Grill Burner Assembly View Model XG24-JIB Assembly View Model XG24-JIB Component Bracket Contactor BracketIgnition Module Xpress Grill Heat Sink Assembly View Model XG24-JIB Gas Xpress Grill Heat Sink Assembly View Model XG24-JIB Part List Book Released Revision HistoryREV. # Item #Right Zone Parts ListGrill Complete Assembly Description Quantity Critical Gas Xpress Grill Complete Exploded View Model XG36-JIB4520578 Grill Plate Thermocouple JIBSM08 Rev.6 08/04/09 Actuator Assembly GAS Xpress Grill Actuator Assembly View Model XG36-JIB Platen Assembly Gas Xpress Grill Platen Assembly View Model XG36-JIB Assembly View Model XG35-JIB Gas Xpress Grill Burner Assembly View Model XG36-JIB Xpress Grill Bracket Component Mounting Bracket Xpress Grill Heat Sink Assembly View Model XG36-JIB Gas Xpress Grill Heat Sink Assembly View Model XG36-JIB Description & Location Quantity Critical Gas Xpress Grill Accessories And Tools Model XG36-JIB Center Zone Right Zone Left Zone Gas Xpress Grill Gas Tubing Model XG36-JIBItem # Date Revision HistoryDiagram WiringWiring Diagram Controller Menu Items Jack in the Box Menu ItemsTime Temperature Conversion F / C Page JIBSM08 Rev.6 08/04/09