Garland XG36-JIB, XG24-JIB service manual Inconsistent Or Erratic Internal Product Temperature

Page 40

TECHNICAL TROUBLESHOOTING continued

Controller Displays “HEATING ERROR or PROBE ERROR PLATEN and GRILL LED’s are RED (Both Sides)

NO

See Technical Troubleshooting

“Controller display is BLANK,

Main Power (ON/OFF) Light IS LIT”

Check for 3-phase voltage at

primary side of main contactors

NO

Check to ensure that 3-phase

power cords are securely fastened and plugged into their receptacles

NO

Fasten & plug in

3-phase power cords

 

Check for 3-phase voltage

 

YES

at secondary side of contactor

Check for disconnected

YES

 

 

 

molex plugs going to heating elements

Ensure that main 3-phase

YES circuit breakers are not tripped or turned o￿

Inconsistent Or Erratic Internal Product Temperature

Grill temperature probes

 

Re-calibrate grill temperature

YES

probes per calibration procedure

are out of calibration

 

See CALIBRATION Section

 

 

NO

 

 

Carbon build up on grill surface

or behind Te￿on release sheets YE S on upper platen

NO

Upper platen is not zeroed properly

YES

Clean grill surface and / or clean upper platen of carbon build up

Zero Platen on e￿ected zone see PLATEN ZEROING Section

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Part # JIBSM08 Rev 7 (08/04/09)

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Contents Jack in the BOX GAS Xpress GRILLS, Models XG24-JIB, XG36-JIB Table of Contents Table of Contents Dimensions and SPECIFICATIONS, XG24-JIB Model Dimensions and SPECIFICATIONS, XG36-JIB Model Specifications Plug ConfigurationSafety WarrantyShipping Damage Claim Procedure IntroductionSafety Unit Installation Rating Plate LocationGeneral Information National Codes RequirementsUnit Installation Accessory Kit Main Gas InletAppliances Equipped with Casters Electrical ConnectionsAccessory Kit Electrical Supply Lines Electrical Connection Terminal Block Connection Grease BucketVentilation and Clearance Changing to a different type of gasIgniter Adjustment Burner Air AdjustmentIgniter Inspection Grill Controls Grill Controls Programming Mode System Setup Platen ZeroingPlaten Zeroing Lower Front Left Raise Back RightOptional Accessories Release Material Installation Release material sheet must be replaced whenNormal Operation Normal Operation Cleaning During Operation Cleaning and MaintenanceDaily Cleaning Cleaning and Maintenance Programming Programming Modes/Menu SequenceProgramming To Change Upper Platen Set Temperature To Change Grill Set TemperatureTo Change Product Gap Setting To Change the Cook Time of a ProductTo View Recovery Time Upper Platen To View Recovery Time GrillTo Change Product Button,KeyAssignment To Change a Product NameTo Change temperature Units, F or C To Change Gap Setting Display UnitsTo View the Flash Number To View the Software NumberTo Change the Alarm Volume To Change the Key ChirpTo Change Probe Calibration Upper To Change Probe Calibration GrillTo Change Platen Set To Change Instant-On TimeTo Change Control Type To Turn Extended Time On/OffTo Change the Start Delay To Change the Alarm ModeTo Turn Clean Mode On/Off To Change the Grill FunctionTo Modify a Product Name in Library To Perform Limit Switch TestTo Change SCK Address Bi-Weekly Calibration CalibrationTo Calibrate Calibration Probe LocationsTroubleshooting Error MessagesTechnical Troubleshooting Low Internal Product TemperaturesController Displays Too Hot Technical TroubleshootingYES YES Controller displays Probe Error Inconsistent Or Erratic Internal Product Temperature Upper platen is not zeroed properlyProbable diagnosis YES Check voltage of upper limit Does Upper Limit Controller Displays Ignition Failure No flame at all YESNoyes Linear Actuator Replacement Linear Actuator Replacement JIBSM08 Rev 7 08/04/09 Parts List ContentsModel XG24-JIB Gas Xpress Grill Complete Exploded View Model XG24-JIB Description QuantityXpress Grill Actuator Gas Xpress Grill Actuator Assembly View Model XG24-JIB Xpress Grill Platen Gas Xpress Grill Platen Assembly View Model XG24-JIB 4517022 Platen ConduitXpress Grill Burner Gas Xpress Grill Burner Assembly View Model XG24-JIB Assembly View Model XG24-JIB Contactor Bracket Component BracketIgnition Module Xpress Grill Heat Sink Assembly View Model XG24-JIB Gas Xpress Grill Heat Sink Assembly View Model XG24-JIB Revision History REV. #Item # Part List Book ReleasedParts List Right ZoneGrill Complete Assembly Gas Xpress Grill Complete Exploded View Model XG36-JIB Description Quantity Critical4520578 Grill Plate Thermocouple JIBSM08 Rev.6 08/04/09 Actuator Assembly GAS Xpress Grill Actuator Assembly View Model XG36-JIB Platen Assembly Gas Xpress Grill Platen Assembly View Model XG36-JIB Assembly View Model XG35-JIB Gas Xpress Grill Burner Assembly View Model XG36-JIB Xpress Grill Bracket Component Mounting Bracket Xpress Grill Heat Sink Assembly View Model XG36-JIB Gas Xpress Grill Heat Sink Assembly View Model XG36-JIB Description & Location Quantity Critical Gas Xpress Grill Accessories And Tools Model XG36-JIB Gas Xpress Grill Gas Tubing Model XG36-JIB Center Zone Right Zone Left ZoneRevision History Item # DateWiring DiagramWiring Diagram Jack in the Box Menu Items Controller Menu ItemsTime Temperature Conversion F / C Page JIBSM08 Rev.6 08/04/09
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