Garland XG24-JIB, XG36-JIB service manual Probable diagnosis

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TECHNICAL TROUBLESHOOTING continued

Controller Display is BLANK, Main Power (ON / OFF) light or indicator is LIT

Probable diagnosis

			Check for loose or
	Check for 120 VAC at terminal	YES	disconnected black wires on
	marked “LIM” & “N”	YES	coil of contactor and black
			wires going to 24VAC
			transformers.
	NO
	Trace circuit for terminal
	marked “LIM” brown wire to		Repair Open or damaged
	back of unit and into molex	YES	Repair Open or damaged
	back of unit and into molex	YES	wire
	plug. Check for open		wire
	plug. Check for open
	circuit.

NO

Check for continuity in rear
of unit at molex plugs at	YES
brown wires marked “50”	YES	Check opposite side
and “51”

Part # JIBSM08 Rev.6 (08/04/09)

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Contents Jack in the BOX GAS Xpress GRILLS, Models XG24-JIB, XG36-JIB Table of Contents Table of Contents Dimensions and SPECIFICATIONS, XG24-JIB Model Dimensions and SPECIFICATIONS, XG36-JIB Model Plug Configuration SpecificationsWarranty SafetyShipping Damage Claim Procedure IntroductionSafety Rating Plate Location Unit InstallationGeneral Information National Codes RequirementsAccessory Kit Main Gas Inlet Unit InstallationAppliances Equipped with Casters Electrical ConnectionsAccessory Kit Electrical Supply Lines Grease Bucket Electrical Connection Terminal Block ConnectionVentilation and Clearance Changing to a different type of gasIgniter Inspection Burner Air AdjustmentIgniter Adjustment Grill Controls Grill Controls Platen Zeroing Programming Mode System SetupLower Front Left Raise Back Right Platen ZeroingOptional Accessories Release material sheet must be replaced when Release Material InstallationNormal Operation Normal Operation Daily Cleaning Cleaning and MaintenanceCleaning During Operation Cleaning and Maintenance Programming Modes/Menu Sequence ProgrammingProgramming To Change Grill Set Temperature To Change Upper Platen Set TemperatureTo Change Product Gap Setting To Change the Cook Time of a ProductTo View Recovery Time Grill To View Recovery Time Upper PlatenTo Change Product Button,KeyAssignment To Change a Product NameTo Change Gap Setting Display Units To Change temperature Units, F or CTo View the Flash Number To View the Software NumberTo Change the Key Chirp To Change the Alarm VolumeTo Change Probe Calibration Upper To Change Probe Calibration GrillTo Change Instant-On Time To Change Platen SetTo Change Control Type To Turn Extended Time On/OffTo Change the Alarm Mode To Change the Start DelayTo Turn Clean Mode On/Off To Change the Grill FunctionTo Change SCK Address To Perform Limit Switch TestTo Modify a Product Name in Library To Calibrate CalibrationBi-Weekly Calibration Probe Locations CalibrationError Messages TroubleshootingLow Internal Product Temperatures Technical TroubleshootingYES Technical TroubleshootingController Displays Too Hot YES Controller displays Probe Error Upper platen is not zeroed properly Inconsistent Or Erratic Internal Product TemperatureProbable diagnosis YES Check voltage of upper limit Does Upper Limit YES Controller Displays Ignition Failure No flame at allNoyes Linear Actuator Replacement Linear Actuator Replacement JIBSM08 Rev 7 08/04/09 Contents Parts ListModel XG24-JIB Description Quantity Gas Xpress Grill Complete Exploded View Model XG24-JIBXpress Grill Actuator Gas Xpress Grill Actuator Assembly View Model XG24-JIB Xpress Grill Platen 4517022 Platen Conduit Gas Xpress Grill Platen Assembly View Model XG24-JIBXpress Grill Burner Gas Xpress Grill Burner Assembly View Model XG24-JIB Assembly View Model XG24-JIB Ignition Module Component BracketContactor Bracket Xpress Grill Heat Sink Assembly View Model XG24-JIB Gas Xpress Grill Heat Sink Assembly View Model XG24-JIB REV. # Revision HistoryItem # Part List Book ReleasedRight Zone Parts ListGrill Complete Assembly Description Quantity Critical Gas Xpress Grill Complete Exploded View Model XG36-JIB4520578 Grill Plate Thermocouple JIBSM08 Rev.6 08/04/09 Actuator Assembly GAS Xpress Grill Actuator Assembly View Model XG36-JIB Platen Assembly Gas Xpress Grill Platen Assembly View Model XG36-JIB Assembly View Model XG35-JIB Gas Xpress Grill Burner Assembly View Model XG36-JIB Xpress Grill Bracket Component Mounting Bracket Xpress Grill Heat Sink Assembly View Model XG36-JIB Gas Xpress Grill Heat Sink Assembly View Model XG36-JIB Description & Location Quantity Critical Gas Xpress Grill Accessories And Tools Model XG36-JIB Center Zone Right Zone Left Zone Gas Xpress Grill Gas Tubing Model XG36-JIBItem # Date Revision HistoryDiagram WiringWiring Diagram Time Controller Menu ItemsJack in the Box Menu Items Temperature Conversion F / C Page JIBSM08 Rev.6 08/04/09