Garland XG36-JIB, XG24-JIB Technical Troubleshooting, Low Internal Product Temperatures

Page 36

TECHNICAL TROUBLESHOOTING

Master Power (ON / OFF) Switch turned ON - Power light or indicator is not lit

Control power cord(s) unplugged

YES

Reconnect power supply,

 

 

Check Ansul reset

NO

Circuit breaker at

Line voltage not presentYESservice panel is “OFF” or tripped

Reset circuit breaker

NO

Check for Line

voltage at terminal

block terminalsYES Replace power switch (#1 & #6) and

(#2 & #6)

NO

 

 

High

YES

Remove platen cover

and check high

Limit Tripped

 

limit...Check cause!

 

 

Low Internal Product Temperatures

Carbon Build up

 

Scrape grill surface

on Platen or Grill

YES

and / or squeegee

surface

 

upper platen

NO

 

 

Low product quality

 

Use product that

YES

meets quality

(before cooking)

 

standards

 

 

NO

 

 

Grill is out of

YES

Recalibrate grill

controller per

calibration

 

instructions

 

 

NO

 

 

System gap out of

YES

Properly recalibrate

calibration

system gap

 

NO

Cook time too short

YES

Increase cook time

Page 36

Part # JIBSM08 Rev 7 (08/04/09)

Page 35 Page 37
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Page 35 Page 37
Contents Jack in the BOX GAS Xpress GRILLS, Models XG24-JIB, XG36-JIB Table of Contents Table of Contents Dimensions and SPECIFICATIONS, XG24-JIB Model Dimensions and SPECIFICATIONS, XG36-JIB Model Specifications Plug ConfigurationSafety WarrantyShipping Damage Claim Procedure IntroductionSafety Unit Installation Rating Plate LocationGeneral Information National Codes RequirementsUnit Installation Accessory Kit Main Gas InletAppliances Equipped with Casters Electrical ConnectionsAccessory Kit Electrical Supply Lines Electrical Connection Terminal Block Connection Grease BucketVentilation and Clearance Changing to a different type of gasBurner Air Adjustment Igniter AdjustmentIgniter Inspection Grill Controls Grill Controls Programming Mode System Setup Platen ZeroingPlaten Zeroing Lower Front Left Raise Back RightOptional Accessories Release Material Installation Release material sheet must be replaced whenNormal Operation Normal Operation Cleaning and Maintenance Cleaning During OperationDaily Cleaning Cleaning and Maintenance Programming Programming Modes/Menu SequenceProgramming To Change Upper Platen Set Temperature To Change Grill Set TemperatureTo Change Product Gap Setting To Change the Cook Time of a ProductTo View Recovery Time Upper Platen To View Recovery Time GrillTo Change Product Button,KeyAssignment To Change a Product NameTo Change temperature Units, F or C To Change Gap Setting Display UnitsTo View the Flash Number To View the Software NumberTo Change the Alarm Volume To Change the Key ChirpTo Change Probe Calibration Upper To Change Probe Calibration GrillTo Change Platen Set To Change Instant-On TimeTo Change Control Type To Turn Extended Time On/OffTo Change the Start Delay To Change the Alarm ModeTo Turn Clean Mode On/Off To Change the Grill FunctionTo Perform Limit Switch Test To Modify a Product Name in LibraryTo Change SCK Address Calibration Bi-Weekly CalibrationTo Calibrate Calibration Probe LocationsTroubleshooting Error MessagesTechnical Troubleshooting Low Internal Product TemperaturesTechnical Troubleshooting Controller Displays Too HotYES YES Controller displays Probe Error Inconsistent Or Erratic Internal Product Temperature Upper platen is not zeroed properlyProbable diagnosis YES Check voltage of upper limit Does Upper Limit Controller Displays Ignition Failure No flame at all YESNoyes Linear Actuator Replacement Linear Actuator Replacement JIBSM08 Rev 7 08/04/09 Parts List ContentsModel XG24-JIB Gas Xpress Grill Complete Exploded View Model XG24-JIB Description QuantityXpress Grill Actuator Gas Xpress Grill Actuator Assembly View Model XG24-JIB Xpress Grill Platen Gas Xpress Grill Platen Assembly View Model XG24-JIB 4517022 Platen ConduitXpress Grill Burner Gas Xpress Grill Burner Assembly View Model XG24-JIB Assembly View Model XG24-JIB Component Bracket Contactor BracketIgnition Module Xpress Grill Heat Sink Assembly View Model XG24-JIB Gas Xpress Grill Heat Sink Assembly View Model XG24-JIB Revision History REV. #Item # Part List Book ReleasedParts List Right ZoneGrill Complete Assembly Gas Xpress Grill Complete Exploded View Model XG36-JIB Description Quantity Critical4520578 Grill Plate Thermocouple JIBSM08 Rev.6 08/04/09 Actuator Assembly GAS Xpress Grill Actuator Assembly View Model XG36-JIB Platen Assembly Gas Xpress Grill Platen Assembly View Model XG36-JIB Assembly View Model XG35-JIB Gas Xpress Grill Burner Assembly View Model XG36-JIB Xpress Grill Bracket Component Mounting Bracket Xpress Grill Heat Sink Assembly View Model XG36-JIB Gas Xpress Grill Heat Sink Assembly View Model XG36-JIB Description & Location Quantity Critical Gas Xpress Grill Accessories And Tools Model XG36-JIB Gas Xpress Grill Gas Tubing Model XG36-JIB Center Zone Right Zone Left ZoneRevision History Item # DateWiring DiagramWiring Diagram Controller Menu Items Jack in the Box Menu ItemsTime Temperature Conversion F / C Page JIBSM08 Rev.6 08/04/09
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