Mitel 5 manual Introduction, Phone Feature Button Differences, Phone and System Administration

Phone and System Administration

Introduction

You can use a designated administrator phone for simple system administrative tasks. Mitel recommends using a larger-size display phone, such as the Mitel 5340, 5360, 8662, 8660, 8568, or 8560 phone to administer the system. You may notice some feature differences between the phone types, as described in the following sections.

Phone Feature Button Differences

Table 2 describes differences between the Mitel 5340, 5360, 8662, 8660, 8568, and 8560 phones when using feature buttons to enter dial pad characters or activate features. For ease of use, this guide refers to buttons in procedures by name rather than using the icon designation.

For example, a procedure may refer to the Backspace button, which can be either the MUTE

(Mute) button (models 8662, 8660, and 8560) or the (Hold) button (models 5340, 5360, and 8568). Refer to the appropriate phone user guide for detailed phone feature descriptions.

Table 2: Mitel 8560, 8568, 8660, 8662, 5340, and 5360 Phone Button Differences

Button as Referenced in Procedures	Mitel 8560, 8660,		Mitel 5340 5360, and
	and 8662		8568
Backspace: Moves the cursor to the previous position		(Mute)		(Hold)
	MUTE
when entering characters.
Forward: Moves the cursor to the next position when	FWD	(Forward)			(Transfer)
entering characters.
Special: Sometimes required to enter feature codes.	(Special)			(Special)

Supported Languages and Dial pad Character Descriptions

In addition to U.S. English, U.K. English, Mexican Spanish, and Japanese, v4.0 or later software supports Canadian (Québec) French. Any of these five languages can be designated as primary or secondary languages in the system.

The Change Language feature code (default 301) allows phone users to switch between the system’s designated primary language and the phone’s designated secondary language. After a language is selected, all of the displays on that phone present the chosen language (except for diagnostic displays, which are presented in English only, and custom feature and trunk labels, which are presented as programmed). Likewise, all of the voice prompts on that phone will present the chosen language (except for Enterprise Messaging, which does not support Canadian French).

Custom Characters

Various features such as Do-Not-Disturband Station Speed Dial allow users to enter custom characters from their phone’s dial pad. Depending on which language the phone is using, the custom characters may change. The charts on the following pages show which custom

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