Mitel 5 manual To program toll restrictions for specific phones

Page 30

Administrator Phone Guide

 

 

Table 11: Default European Class of Service Values

 

 

 

 

COS

Name

 

Restriction

 

 

 

 

01

ARS Only

 

This is a phone class of service only. It is not used for trunk groups. Also, the

 

 

 

Automatic Route Selection (ARS) feature, which is standard on the 5000 CP, is

 

 

 

required.

 

 

 

Calls can only be placed using the ARS feature. The user hears reorder tones when

 

 

 

attempting to place a call using any other method. A restricted user can still select

 

 

 

individual trunks if the trunks are designated as exempt from ARS Only, or if they were

 

 

 

transferred, were placed on hold, or are recalling or ringing. Trunk restriction

 

 

 

determines which trunks in the ARS route group can be selected by the phone or

 

 

 

application.

 

 

 

 

02

Deny

 

Calls to operator numbers are restricted.

 

Operator

 

 

 

 

 

 

03

Deny Toll

 

Calls to numbers containing a toll string (TN+, TE, 010+, and T1+) are restricted.

 

Access

 

 

 

 

 

 

04

Deny

 

Calls to international numbers (I+) are restricted.

 

International

 

 

 

 

 

 

05

Deny Local

 

Calls to local numbers (N+) are restricted.

 

Calls

 

 

 

 

 

 

06

Denied

 

Calls to programmed denied numbers (0891+ and 0898+) are restricted.

 

Numbers

 

 

 

 

 

 

07

Allowed

 

Calls to programmed allowed numbers (0345+, 0500+, 0645+, and 0800+) are

 

Numbers

 

allowed, even if number also matches a dial pattern in a restricted class of service that

 

 

 

is assigned to the phone, application, or trunk group being used.

 

 

 

 

Calls are restricted only if the dialed patterns match the denied pattern exactly. COS designations 01–07 have default values. COS designations 10–16 do not have default values and are blank. All of the classes of service are programmable. Each may be specified as an allowed or denied class of service, dialing patterns can be programmed for each, and each can be assigned to phones and trunk groups as needed.

To program toll restrictions for specific phones:

Note: At any time, you can press * to return to the previous menu, or press the Speaker button to exit the programming session and cancel any unsaved changes.

1.Dial 9932 (9132 in Europe). If a passcode is required (see page 25), ENTER PASSCODE appears (otherwise, go to step 3).

2.Enter the passcode, and then press #. ENTER DATABASE OPTION (1 - 3) appears.

3.Press 1 or the STATION menu button. ENTER STATION EXTENSION appears.

4.Enter the extension number, or enter a partial extension number, and then press # or the ACCEPT menu button. The extension information that best matches the partial number appears. You can use the Volume buttons or the NEXT and PREVIOUS menu buttons to scroll through entries.

5.Press # or the ACCEPT menu button to accept the entry. ENTER STATION OPTION (1 - 3) appears.

6.Press 3 or the TOLL RESTRICTION menu button. TOLL RESTRICTION OPTION (1 - 2) appears.

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Contents RMMM=`m=`çããìåáÅ~íáçåë=mä~íÑçêã Administrator Phone Guide TrademarksFeature Name Code Eur Dial 9811. Network Time Synchronized appears Number of Times Dialpad Button is PressedTable of Contents Selecting Nodes for Day or Night ModeIii Internal Modem Appendix a Reference Page FåíêçÇìÅíáçå Administrator Phone Guide Administrator Types OverviewFeature References Additional ReferencesSystem Networks and Nodes System Network CapacitiesNetwork Node or Device Capacity Multicultural English References MÜçåÉ=~åÇ=póëíÉã=Çãáåáëíê~íáçå Administrator Phone Guide Introduction Phone Feature Button DifferencesPhone and System Administration Supported Languages and Dial pad Character DescriptionsNumber of Times Dial Pad Button is Pressed Custom Dial Pad Characters U.S. English and U.K. English52xx/53xx 8560/8660 8528/8568 All Others ButtonPhones Supporting Old Character Bitmaps Custom Dial Pad Characters Canadian FrenchPhones Supporting Japanese Character Bitmaps Custom Dial Pad Characters JapaneseSelecting Nodes for Day or Night Mode Single-Node and Network Multi-Node ConfigurationsSetting a Single-Node System in Day or Night Mode System Day and Night ModesSystem Date and Time Setting the System Date and TimeSystem Date and Time Updated appears To set the system date and timeSynchronizing Network Times System Speed Dial To program or change System Speed Dial numbers and namesTo delete System Speed Dial names or numbers Configuration Assistant Enabling or Disabling Other Phones as Administrator Phones To enable or disable administrator phonesStation Phone Programming Options To enable or disable Attendant phones Enabling or Disabling Attendant PhonesProgramming Extension User Names Programming Phone Toll RestrictionsTo program user names Name Restriction OfficeTo program toll restrictions for specific phones Phone and System Administration Station Programming Flowchart System Programming Options Entering an Administrator Phone PasscodeTo enter an administrator phone passcode Verify Passcode appearsChanging Do-Not-Disturb DND Messages To program DND messagesChanging Default Reminder Messages To change default Reminder MessagesChanging Phone Extension Numbers To change a phone extension numberSwapping Phone Extension Numbers To swap phone extension numbersPress 2 or Swap EXTS. Enter Station Extension appears System Database Programming Flowchart Individual Trunk Programming Options Programming the Trunk Answer Supervision TypeTo program the Answer Supervision Type Programming Caller ID To program Caller ID for an individual trunkProgramming the Hybrid Balance Option Programming Dtmf or Dial Pulse SignallingTo program Dtmf or dial pulse signalling To program the Hybrid Balance OptionProgramming Trunk Group Assignments To assign a trunk to a different trunk groupProgramming the Busy Trunk Option To program the Busy Trunk optionProgramming Trunk Group Day or Night Answer Access To program trunk group Day or Night Answer AccessTrunk Group Programming Options Programming Trunk Group Day or Night Ring-in To program trunk group Day or Night Ring-inProgramming Trunk Group Toll Restrictions To program trunk group toll restrictionsProgramming Trunk Group Trunk Lists To program trunk group trunk listsTrunk Database Programming Flowchart From Previous Alarms Alarm TypesResponding to Alarms Network AlarmsAlarm Differences To respond to a major alarmTo use the feature codes to clear alarms Clearing AlarmsAdministrator Phone Guide To respond to a minor alarm To use menu buttons to clear alarmsAdministrator phones SYS Alarm #11 xNNNNWhere the 5000 CP Base Server is installed If this alarm recurs, contact service personnelTo reset the internal modem Resetting the Internal ModemTo enable/disable a modem Internal ModemTo run the Network Group Diagnostics Network Group DiagnosticsRunning Network Group Diagnostics Seizing a DeviceInvalid Board Number appears Freezing or Unfreezing the Network History History FreezesFreezing or Unfreezing the System History To freeze or unfreeze system historyAdministrator Phone Guide OÉÑÉêÉåÅÉ Administrator Phone Guide Administrator Troubleshooting Tips Troubleshooting TipsSystem Administrator and Provider Information Administrator Troubleshooting TipsPhone Information Administrator Phone PasscodeProgramming Planning Sheets Do-Not-Disturb MessagesReminder Messages Reference Do-Not-Disturb MessagesReminder Messages Station Extension Numbers Changing Station Extension NumbersSwapping Stations Swapped Extension NumbersIndividual Trunk Programming Individual Trunk ProgrammingTrunk Group Programming Trunk Group ProgrammingAdministrator Feature Codes Default Feature CodesAdministrator Feature Codes Feature Name Code Definition EurDiagnostics Feature Codes Diagnostics Feature CodesAdministrator Phone Guide Diagnostics Feature Codes Quiescent Diagnostic Major Reset DiagnosticMark As Leaks Diagnostic Mark As Minor Reset DiagnosticTrunk Access Codes Trunk Access CodesPhone Feature Codes Phone Feature CodesFeature Name Code Definition Administrator Phone Guide Phone Feature Codes Do-Not-Disturb feature code halts all intercom calls Reorder tone and see the Cannot Access FeatureOutside party number is enabled Do-Not-Disturb CancelFeature code can be used to toggle the feature on or off Headset EnableHeadset Disable Feature code can be used to toggle the featureReminder Message Cancel Station Passcode feature code at the phone or when usingRemote Programming feature Cancel all reminder messages for the phoneSystem Forward Enable Application can enable routingSwitch Keymap Enables or disables the database-programmed SystemIndex IndexReminder Messages changing

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