Mitel 5 manual To program or change System Speed Dial numbers and names

Page 24

Administrator Phone Guide

System Speed Dial

You can program System Speed Dial numbers; then any system user can use the System Speed Dial feature to dial the programmed numbers. (With v3.2 or later software, you can create system speed dial entries in a CSV file and import/export the entries to/from DB Programming. See your system administrator for details.)

System Speed Dial numbers can include hookflashes or pauses for dialing a series of numbers. For example, a Speed Dial number can contain a pause, an access code, and a phone number.

To program or change System Speed Dial numbers and names:

At any time, you can press * to return to the previous menu, or press the Speaker button to exit the programming session and cancel any unsaved changes.

Note: You can press the Special button (see page 9) once for an asterisk (*), twice for a pound (#), three times for a hookflash (F), or four times for a pause (P).

1.Dial 9801. PROGRAM SYS SPD # (000-999or 0000-4999) appears.

2.Enter the Speed Dial location code (000–999or 0000-4999).ENTER NAME <current name> appears.

3.Do one of the following:

•Enter the name (or leave the existing name).

•Press the CLEAR menu button or the backspace button (see page 9) repeatedly to erase the current name and leave it blank.

4.Press # or the ACCEPT menu button. ENTER NUMBER appears.

5.Enter the number, up to 48 digits, using one of the following methods:

•Press the REDIAL menu button to enter the last external number dialed or saved.

•Use the dial pad to manually enter the number. If you make a mistake, you can press the backspace button (see page 9) to move the cursor backward and delete the last characters entered.

Note: To use Private Branch Exchange (PBX) trunks in Speed Dial numbers, enter the other system trunk access codes followed by a pause. The lengths of the hookflash and the pause are determined by the programmable Central Office (CO) Hookflash and Pause Digit timers.

6.Press # or the ACCEPT menu button to save the number. You hear a single progress tone when the number is accepted. SYS SPD BIN # <number> UPDATED appears.

To delete System Speed Dial names or numbers:

1.Dial 9801. PROGRAM SYS SPD # (000–999or 0000-4999) appears.

2.Enter the Speed Dial location code (000–999or 0000-4999).ENTER NAME <current name> appears.

3.Press the CLEAR menu button or the backspace button (see page 9) repeatedly until the name is deleted, and then press # or the ACCEPT menu button. ENTER NUMBER appears.

16

Page 23 Page 25
Image 24
Page 23 Page 25
Contents RMMM=`m=`çããìåáÅ~íáçåë=mä~íÑçêã Administrator Phone Guide TrademarksFeature Name Code Eur Dial 9811. Network Time Synchronized appears Number of Times Dialpad Button is PressedTable of Contents Selecting Nodes for Day or Night ModeIii Internal Modem Appendix a Reference Page FåíêçÇìÅíáçå Administrator Phone Guide Administrator Types OverviewFeature References Additional ReferencesSystem Networks and Nodes System Network CapacitiesNetwork Node or Device Capacity Multicultural English References MÜçåÉ=~åÇ=póëíÉã=Çãáåáëíê~íáçå Administrator Phone Guide Phone Feature Button Differences Phone and System AdministrationIntroduction Supported Languages and Dial pad Character DescriptionsCustom Dial Pad Characters U.S. English and U.K. English 52xx/53xx 8560/8660 8528/8568 All OthersNumber of Times Dial Pad Button is Pressed ButtonPhones Supporting Old Character Bitmaps Custom Dial Pad Characters Canadian FrenchPhones Supporting Japanese Character Bitmaps Custom Dial Pad Characters JapaneseSingle-Node and Network Multi-Node Configurations Setting a Single-Node System in Day or Night ModeSelecting Nodes for Day or Night Mode System Day and Night ModesSetting the System Date and Time System Date and Time Updated appearsSystem Date and Time To set the system date and timeSynchronizing Network Times System Speed Dial To program or change System Speed Dial numbers and namesTo delete System Speed Dial names or numbers Configuration Assistant Enabling or Disabling Other Phones as Administrator Phones To enable or disable administrator phonesStation Phone Programming Options To enable or disable Attendant phones Enabling or Disabling Attendant PhonesProgramming Extension User Names Programming Phone Toll RestrictionsTo program user names Name Restriction OfficeTo program toll restrictions for specific phones Phone and System Administration Station Programming Flowchart Entering an Administrator Phone Passcode To enter an administrator phone passcodeSystem Programming Options Verify Passcode appearsChanging Do-Not-Disturb DND Messages To program DND messagesChanging Default Reminder Messages To change default Reminder MessagesChanging Phone Extension Numbers To change a phone extension numberSwapping Phone Extension Numbers To swap phone extension numbersPress 2 or Swap EXTS. Enter Station Extension appears System Database Programming Flowchart Individual Trunk Programming Options Programming the Trunk Answer Supervision TypeTo program the Answer Supervision Type Programming Caller ID To program Caller ID for an individual trunkProgramming Dtmf or Dial Pulse Signalling To program Dtmf or dial pulse signallingProgramming the Hybrid Balance Option To program the Hybrid Balance OptionProgramming Trunk Group Assignments To assign a trunk to a different trunk groupProgramming the Busy Trunk Option To program the Busy Trunk optionProgramming Trunk Group Day or Night Answer Access To program trunk group Day or Night Answer AccessTrunk Group Programming Options Programming Trunk Group Day or Night Ring-in To program trunk group Day or Night Ring-inProgramming Trunk Group Toll Restrictions To program trunk group toll restrictionsProgramming Trunk Group Trunk Lists To program trunk group trunk listsTrunk Database Programming Flowchart From Previous Alarms Alarm TypesNetwork Alarms Alarm DifferencesResponding to Alarms To respond to a major alarmClearing Alarms Administrator Phone Guide To respond to a minor alarmTo use the feature codes to clear alarms To use menu buttons to clear alarmsSYS Alarm #11 xNNNN Where the 5000 CP Base Server is installedAdministrator phones If this alarm recurs, contact service personnelResetting the Internal Modem To enable/disable a modemTo reset the internal modem Internal ModemNetwork Group Diagnostics Running Network Group DiagnosticsTo run the Network Group Diagnostics Seizing a DeviceInvalid Board Number appears History Freezes Freezing or Unfreezing the System HistoryFreezing or Unfreezing the Network History To freeze or unfreeze system historyAdministrator Phone Guide OÉÑÉêÉåÅÉ Administrator Phone Guide Troubleshooting Tips System Administrator and Provider InformationAdministrator Troubleshooting Tips Administrator Troubleshooting TipsAdministrator Phone Passcode Programming Planning SheetsPhone Information Do-Not-Disturb MessagesReminder Messages Reference Do-Not-Disturb MessagesReminder Messages Changing Station Extension Numbers Swapping StationsStation Extension Numbers Swapped Extension NumbersIndividual Trunk Programming Trunk Group ProgrammingIndividual Trunk Programming Trunk Group ProgrammingDefault Feature Codes Administrator Feature CodesAdministrator Feature Codes Feature Name Code Definition EurDiagnostics Feature Codes Diagnostics Feature CodesAdministrator Phone Guide Diagnostics Feature Codes Major Reset Diagnostic Mark As Leaks Diagnostic Mark AsQuiescent Diagnostic Minor Reset DiagnosticTrunk Access Codes Trunk Access CodesPhone Feature Codes Phone Feature CodesFeature Name Code Definition Administrator Phone Guide Phone Feature Codes Reorder tone and see the Cannot Access Feature Outside party number is enabledDo-Not-Disturb feature code halts all intercom calls Do-Not-Disturb CancelHeadset Enable Headset DisableFeature code can be used to toggle the feature on or off Feature code can be used to toggle the featureStation Passcode feature code at the phone or when using Remote Programming featureReminder Message Cancel Cancel all reminder messages for the phoneApplication can enable routing Switch KeymapSystem Forward Enable Enables or disables the database-programmed SystemIndex IndexReminder Messages changing

5 specifications

Mitel 5 is an advanced communication solution designed to enhance the way businesses connect and collaborate. With its rich set of features and user-centric approach, Mitel 5 stands out in the competitive landscape of unified communications. The platform integrates voice, video, messaging, and collaboration tools, making it easier for organizations to stay connected regardless of their location.

One of the key features of Mitel 5 is its flexible deployment options. Businesses can choose to implement it on-premises, in a hosted environment, or as a fully cloud-based solution, giving them the flexibility to tailor their communication strategy to their specific needs. This adaptability also allows organizations to scale their services effectively, adding or removing users as required without significant disruptions.

Mitel 5 boasts an intuitive user interface that simplifies daily operations for end-users. The platform supports a variety of devices, including desktop phones, mobile devices, and laptops, ensuring that employees can stay connected on their preferred gadgets. The mobile app is particularly noteworthy, enabling users to access key features such as making calls, sending messages, and joining video conferences seamlessly while on the go.

Another standout characteristic is its robust collaboration tools. Mitel 5 integrates video conferencing, screen sharing, and document collaboration capabilities, facilitating teamwork among remote and in-house staff alike. This makes it especially useful in today’s increasingly remote work environment, where effective collaboration is vital for success.

Security is also a major focus of Mitel 5. The platform employs advanced encryption protocols and security measures to safeguard communication and protect sensitive information. This emphasis on security provides businesses with peace of mind, enabling them to communicate freely without the fear of breaches.

Mitel 5 leverages the latest technologies, including artificial intelligence and machine learning, to enhance user experiences. Features like intelligent call routing and predictive analytics help streamline operations and improve response times to customer inquiries.

Overall, Mitel 5 stands as a comprehensive communication solution that harmonizes various aspects of business communication into one cohesive platform. From its flexible deployment options and user-friendly interface to advanced collaboration tools and robust security features, Mitel 5 empowers businesses to communicate effectively and efficiently in today’s dynamic work environment.
Top Page Image Contents