Mitel 5 manual Diagnostics Feature Codes

Page 67

 

 

 

Reference

 

Table 9: Administrator Feature Codes (continued)

 

 

 

 

Feature Name

 

Code

Definition

 

U.S. (Eur.)

 

 

 

 

 

 

 

Modem Reset

 

9869

Resets the internal modem when the modem fails to answer an

 

 

 

incoming call or to synchronize with an external modem.

 

 

 

 

 

 

 

NOTICE

 

 

 

Database corruption could occur if the modem is reset during a

 

 

 

DB Programming session. Mitel recommends that you assign the

 

 

 

modem extension to a Speed Dial button.

 

 

 

 

Night Ring On/Off

 

9860

Places system in night mode or cancels night mode. While in

 

 

 

night mode, the night toll and trunk restriction lists are used.

 

 

 

 

Periodic Diagnostics

 

9825

Periodic diagnostics extends and improves the functionality and

On/Off

 

 

checks and reconciliations performed on various resources in

 

 

 

the system.

 

 

 

 

Program System Speed

 

9801

Programs system-wide Speed Dial numbers when followed by

Dial

 

 

location codes (000–999 or 0000-4999).

 

 

 

 

Set Network Date/Time

 

9810

Programs the time and date for all nodes in the system. Local

 

 

 

time and date can also be reset by individual nodes.

Set Time/Date

 

9800

Programs system time and date.

 

 

 

 

Synchronize Network

 

9811

Synchronizes the minutes past the hour across the network.

Time

 

 

If a node's time is off by more than 30 minutes, synchronizing the

 

 

 

minutes may cause the hour to change. Also, network time is

 

 

 

automatically synchronized every day at 12:30 AM (00:30),

 

 

 

using the time setting on the node with the lowest number.

 

 

 

 

 

 

 

Page 2 of 2

 

 

 

 

Diagnostics Feature Codes

You must use the administrator phone and enter the Diagnostics Mode feature code (9900) [9100 in Europe] before you can use the feature codes summarized in Table 10.

Table 10: Diagnostics Feature Codes

Feature Name

Code

Definition

U.S. (Eur.)

 

 

 

 

 

Compression On/Off

9982 (9182)

Compresses call processing messages sent to DB Programming,

 

 

speeding up transfers. You should not disable this feature unless

 

 

instructed to do so by support personnel.

 

 

 

Compression Statistics

9981 (9181)

Dumps various statistics related to the DB Programming

 

 

compression algorithm. This feature should be used only when

 

 

directed to do so by support personnel.

 

 

 

 

 

Page 1 of 4

 

 

 

59

Image 67
Contents RMMM=`m=`çããìåáÅ~íáçåë=mä~íÑçêã Trademarks Administrator Phone GuideFeature Name Code Eur Number of Times Dialpad Button is Pressed Dial 9811. Network Time Synchronized appearsSelecting Nodes for Day or Night Mode Table of ContentsIii Internal Modem Appendix a Reference Page FåíêçÇìÅíáçå Administrator Phone Guide Overview Administrator TypesAdditional References Feature ReferencesSystem Network Capacities System Networks and NodesNetwork Node or Device Capacity Multicultural English References MÜçåÉ=~åÇ=póëíÉã=Çãáåáëíê~íáçå Administrator Phone Guide Supported Languages and Dial pad Character Descriptions Phone Feature Button DifferencesPhone and System Administration IntroductionButton Custom Dial Pad Characters U.S. English and U.K. English52xx/53xx 8560/8660 8528/8568 All Others Number of Times Dial Pad Button is PressedCustom Dial Pad Characters Canadian French Phones Supporting Old Character BitmapsCustom Dial Pad Characters Japanese Phones Supporting Japanese Character BitmapsSystem Day and Night Modes Single-Node and Network Multi-Node ConfigurationsSetting a Single-Node System in Day or Night Mode Selecting Nodes for Day or Night ModeTo set the system date and time Setting the System Date and TimeSystem Date and Time Updated appears System Date and TimeSynchronizing Network Times To program or change System Speed Dial numbers and names System Speed DialTo delete System Speed Dial names or numbers Configuration Assistant To enable or disable administrator phones Enabling or Disabling Other Phones as Administrator PhonesStation Phone Programming Options Enabling or Disabling Attendant Phones To enable or disable Attendant phonesProgramming Phone Toll Restrictions Programming Extension User NamesTo program user names Office Name RestrictionTo program toll restrictions for specific phones Phone and System Administration Station Programming Flowchart Verify Passcode appears Entering an Administrator Phone PasscodeTo enter an administrator phone passcode System Programming OptionsTo program DND messages Changing Do-Not-Disturb DND MessagesTo change default Reminder Messages Changing Default Reminder MessagesTo change a phone extension number Changing Phone Extension NumbersTo swap phone extension numbers Swapping Phone Extension NumbersPress 2 or Swap EXTS. Enter Station Extension appears System Database Programming Flowchart Programming the Trunk Answer Supervision Type Individual Trunk Programming OptionsTo program the Answer Supervision Type To program Caller ID for an individual trunk Programming Caller IDTo program the Hybrid Balance Option Programming Dtmf or Dial Pulse SignallingTo program Dtmf or dial pulse signalling Programming the Hybrid Balance OptionTo assign a trunk to a different trunk group Programming Trunk Group AssignmentsTo program the Busy Trunk option Programming the Busy Trunk OptionTo program trunk group Day or Night Answer Access Programming Trunk Group Day or Night Answer AccessTrunk Group Programming Options To program trunk group Day or Night Ring-in Programming Trunk Group Day or Night Ring-inTo program trunk group toll restrictions Programming Trunk Group Toll RestrictionsTo program trunk group trunk lists Programming Trunk Group Trunk ListsTrunk Database Programming Flowchart From Previous Alarm Types AlarmsTo respond to a major alarm Network AlarmsAlarm Differences Responding to AlarmsTo use menu buttons to clear alarms Clearing AlarmsAdministrator Phone Guide To respond to a minor alarm To use the feature codes to clear alarmsIf this alarm recurs, contact service personnel SYS Alarm #11 xNNNNWhere the 5000 CP Base Server is installed Administrator phonesInternal Modem Resetting the Internal ModemTo enable/disable a modem To reset the internal modemSeizing a Device Network Group DiagnosticsRunning Network Group Diagnostics To run the Network Group DiagnosticsInvalid Board Number appears To freeze or unfreeze system history History FreezesFreezing or Unfreezing the System History Freezing or Unfreezing the Network HistoryAdministrator Phone Guide OÉÑÉêÉåÅÉ Administrator Phone Guide Administrator Troubleshooting Tips Troubleshooting TipsSystem Administrator and Provider Information Administrator Troubleshooting TipsDo-Not-Disturb Messages Administrator Phone PasscodeProgramming Planning Sheets Phone InformationReference Do-Not-Disturb Messages Reminder MessagesReminder Messages Swapped Extension Numbers Changing Station Extension NumbersSwapping Stations Station Extension NumbersTrunk Group Programming Individual Trunk ProgrammingTrunk Group Programming Individual Trunk ProgrammingFeature Name Code Definition Eur Default Feature CodesAdministrator Feature Codes Administrator Feature CodesDiagnostics Feature Codes Diagnostics Feature CodesAdministrator Phone Guide Diagnostics Feature Codes Minor Reset Diagnostic Major Reset DiagnosticMark As Leaks Diagnostic Mark As Quiescent DiagnosticTrunk Access Codes Trunk Access CodesPhone Feature Codes Phone Feature CodesFeature Name Code Definition Administrator Phone Guide Phone Feature Codes Do-Not-Disturb Cancel Reorder tone and see the Cannot Access FeatureOutside party number is enabled Do-Not-Disturb feature code halts all intercom callsFeature code can be used to toggle the feature Headset EnableHeadset Disable Feature code can be used to toggle the feature on or offCancel all reminder messages for the phone Station Passcode feature code at the phone or when usingRemote Programming feature Reminder Message CancelEnables or disables the database-programmed System Application can enable routingSwitch Keymap System Forward EnableIndex IndexReminder Messages changing

5 specifications

Mitel 5 is an advanced communication solution designed to enhance the way businesses connect and collaborate. With its rich set of features and user-centric approach, Mitel 5 stands out in the competitive landscape of unified communications. The platform integrates voice, video, messaging, and collaboration tools, making it easier for organizations to stay connected regardless of their location.

One of the key features of Mitel 5 is its flexible deployment options. Businesses can choose to implement it on-premises, in a hosted environment, or as a fully cloud-based solution, giving them the flexibility to tailor their communication strategy to their specific needs. This adaptability also allows organizations to scale their services effectively, adding or removing users as required without significant disruptions.

Mitel 5 boasts an intuitive user interface that simplifies daily operations for end-users. The platform supports a variety of devices, including desktop phones, mobile devices, and laptops, ensuring that employees can stay connected on their preferred gadgets. The mobile app is particularly noteworthy, enabling users to access key features such as making calls, sending messages, and joining video conferences seamlessly while on the go.

Another standout characteristic is its robust collaboration tools. Mitel 5 integrates video conferencing, screen sharing, and document collaboration capabilities, facilitating teamwork among remote and in-house staff alike. This makes it especially useful in today’s increasingly remote work environment, where effective collaboration is vital for success.

Security is also a major focus of Mitel 5. The platform employs advanced encryption protocols and security measures to safeguard communication and protect sensitive information. This emphasis on security provides businesses with peace of mind, enabling them to communicate freely without the fear of breaches.

Mitel 5 leverages the latest technologies, including artificial intelligence and machine learning, to enhance user experiences. Features like intelligent call routing and predictive analytics help streamline operations and improve response times to customer inquiries.

Overall, Mitel 5 stands as a comprehensive communication solution that harmonizes various aspects of business communication into one cohesive platform. From its flexible deployment options and user-friendly interface to advanced collaboration tools and robust security features, Mitel 5 empowers businesses to communicate effectively and efficiently in today’s dynamic work environment.