Mitel 5 manual Trunk Access Codes

Page 70

Administrator Phone Guide

Table 10: Diagnostics Feature Codes (continued)

Feature Name

Code

Definition

U.S. (Eur.)

 

 

 

 

 

Diagnostic –

9928 (9128)

To check the call processing software version at an

Show Version

 

administrator's phone, you can enable diagnostics mode, then

 

 

enter this feature code to view the version and date of the call

 

 

processing software.

 

 

However, feature code 9928 displays the firmware version of the

 

 

phone if it is in SIP mode.

 

 

 

Diagnostic –

9987 (9187)

Allows you to change the system wide SIP output value. Options

SIP View

 

include No Output, Headers, and Full Output.

 

 

 

Diagnostic –

9910–9912

For internal engineering use only.

Spare 1–3

(9110–9112)

 

 

 

 

Diagnostic –

9974 (9174)

For internal engineering use only.

System History

 

 

 

 

 

Diagnostic –

9983 (9183)

For internal engineering use only.

View Displays

 

 

Program Database

9932 (9132)

Can be used for programming phone, system, and trunk

 

 

parameters.

 

 

 

Seize Device

9973 (9173)

Used during troubleshooting to seize a specific trunk or phone by

 

 

indicating the board number, port number, and device number.

System History –

9993 (9193)

The system fault history can be frozen or unfrozen using these

Freeze

 

feature codes when diagnostics mode is enabled. Fault history is

System History –

9998 (9198)

used by service personnel when troubleshooting the system.

 

Unfreeze

 

 

 

 

 

 

 

 

Page 4 of 4

 

 

 

Trunk Access Codes

Table 11 lists trunk access codes used to select trunks when placing outgoing calls.

 

Table 11: Trunk Access Codes

 

 

 

Feature Name

Code

Definition

U.S. (Eur.)

 

 

 

 

 

Automatic Route Selection

92000

Allows the system to select the route wanted for placing a call,

(ARS)

as programmed in the database.

 

 

 

 

Trunk Group Access 1–208

92001–92208

Selects an available trunk from a programmed group of trunks

 

for placing an outside call.

 

 

 

 

 

Emergency Call

911

Entering this feature code selects an outgoing trunk and

 

automatically dials the programmed Emergency Call number,

 

(999/112 or

 

which is routed by default out Trunk Group 1.

 

as applicable)

 

 

 

 

 

Outgoing Call

8

Selects an outgoing trunk according to the programmed

 

outgoing access mode for that phone.

 

 

 

 

 

62

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Contents RMMM=`m=`çããìåáÅ~íáçåë=mä~íÑçêã Administrator Phone Guide TrademarksFeature Name Code Eur Dial 9811. Network Time Synchronized appears Number of Times Dialpad Button is PressedSelecting Nodes for Day or Night Mode Table of ContentsIii Internal Modem Appendix a Reference Page FåíêçÇìÅíáçå Administrator Phone Guide Administrator Types OverviewFeature References Additional ReferencesSystem Network Capacities System Networks and NodesNetwork Node or Device Capacity Multicultural English References MÜçåÉ=~åÇ=póëíÉã=Çãáåáëíê~íáçå Administrator Phone Guide Introduction Phone Feature Button DifferencesPhone and System Administration Supported Languages and Dial pad Character DescriptionsNumber of Times Dial Pad Button is Pressed Custom Dial Pad Characters U.S. English and U.K. English52xx/53xx 8560/8660 8528/8568 All Others ButtonPhones Supporting Old Character Bitmaps Custom Dial Pad Characters Canadian FrenchPhones Supporting Japanese Character Bitmaps Custom Dial Pad Characters JapaneseSelecting Nodes for Day or Night Mode Single-Node and Network Multi-Node ConfigurationsSetting a Single-Node System in Day or Night Mode System Day and Night ModesSystem Date and Time Setting the System Date and TimeSystem Date and Time Updated appears To set the system date and timeSynchronizing Network Times To program or change System Speed Dial numbers and names System Speed DialTo delete System Speed Dial names or numbers Configuration Assistant To enable or disable administrator phones Enabling or Disabling Other Phones as Administrator PhonesStation Phone Programming Options To enable or disable Attendant phones Enabling or Disabling Attendant PhonesProgramming Phone Toll Restrictions Programming Extension User NamesTo program user names Name Restriction OfficeTo program toll restrictions for specific phones Phone and System Administration Station Programming Flowchart System Programming Options Entering an Administrator Phone PasscodeTo enter an administrator phone passcode Verify Passcode appearsChanging Do-Not-Disturb DND Messages To program DND messagesChanging Default Reminder Messages To change default Reminder MessagesChanging Phone Extension Numbers To change a phone extension numberTo swap phone extension numbers Swapping Phone Extension NumbersPress 2 or Swap EXTS. Enter Station Extension appears System Database Programming Flowchart Programming the Trunk Answer Supervision Type Individual Trunk Programming OptionsTo program the Answer Supervision Type Programming Caller ID To program Caller ID for an individual trunkProgramming the Hybrid Balance Option Programming Dtmf or Dial Pulse SignallingTo program Dtmf or dial pulse signalling To program the Hybrid Balance OptionProgramming Trunk Group Assignments To assign a trunk to a different trunk groupProgramming the Busy Trunk Option To program the Busy Trunk optionTo program trunk group Day or Night Answer Access Programming Trunk Group Day or Night Answer AccessTrunk Group Programming Options Programming Trunk Group Day or Night Ring-in To program trunk group Day or Night Ring-inProgramming Trunk Group Toll Restrictions To program trunk group toll restrictionsProgramming Trunk Group Trunk Lists To program trunk group trunk listsTrunk Database Programming Flowchart From Previous Alarms Alarm TypesResponding to Alarms Network AlarmsAlarm Differences To respond to a major alarmTo use the feature codes to clear alarms Clearing AlarmsAdministrator Phone Guide To respond to a minor alarm To use menu buttons to clear alarmsAdministrator phones SYS Alarm #11 xNNNNWhere the 5000 CP Base Server is installed If this alarm recurs, contact service personnelTo reset the internal modem Resetting the Internal ModemTo enable/disable a modem Internal ModemTo run the Network Group Diagnostics Network Group DiagnosticsRunning Network Group Diagnostics Seizing a DeviceInvalid Board Number appears Freezing or Unfreezing the Network History History FreezesFreezing or Unfreezing the System History To freeze or unfreeze system historyAdministrator Phone Guide OÉÑÉêÉåÅÉ Administrator Phone Guide Administrator Troubleshooting Tips Troubleshooting TipsSystem Administrator and Provider Information Administrator Troubleshooting TipsPhone Information Administrator Phone PasscodeProgramming Planning Sheets Do-Not-Disturb MessagesReference Do-Not-Disturb Messages Reminder MessagesReminder Messages Station Extension Numbers Changing Station Extension NumbersSwapping Stations Swapped Extension NumbersIndividual Trunk Programming Individual Trunk ProgrammingTrunk Group Programming Trunk Group ProgrammingAdministrator Feature Codes Default Feature CodesAdministrator Feature Codes Feature Name Code Definition EurDiagnostics Feature Codes Diagnostics Feature CodesAdministrator Phone Guide Diagnostics Feature Codes Quiescent Diagnostic Major Reset DiagnosticMark As Leaks Diagnostic Mark As Minor Reset DiagnosticTrunk Access Codes Trunk Access CodesPhone Feature Codes Phone Feature CodesFeature Name Code Definition Administrator Phone Guide Phone Feature Codes Do-Not-Disturb feature code halts all intercom calls Reorder tone and see the Cannot Access FeatureOutside party number is enabled Do-Not-Disturb CancelFeature code can be used to toggle the feature on or off Headset EnableHeadset Disable Feature code can be used to toggle the featureReminder Message Cancel Station Passcode feature code at the phone or when usingRemote Programming feature Cancel all reminder messages for the phoneSystem Forward Enable Application can enable routingSwitch Keymap Enables or disables the database-programmed SystemIndex IndexReminder Messages changing

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