Mitel 5 manual Administrator Phone Guide Phone Feature Codes

Administrator Phone Guide

Table 12: Phone Feature Codes (continued)

Feature Name	Code	Definition
Background Music On/Off	313	(Not used on single line phones) Turns on and off background
		music heard through the phone speaker.
Barge-In	386	Allows the supervisor to barge-in on a call to help the hunt group
		member/agent.
Call Forward All Calls	355	Immediately forwards all calls to another phone or to an outside
		phone number.
Call Forward If Busy	357	Immediately forwards all calls to another phone or to an outside
		phone number when the phone is in use.
Call Forward If No Answer	356	Forwards all calls to another phone or to an outside phone number
		if not answered within a predetermined time.
Call Forward If No Answer/Busy	358	Forwards all calls to another phone or to an outside phone number
		if not answered within a predetermined amount of time, or
		immediately if the phone is in use.
Call Logging	333	Allows users of display phones to view missed, received, and
		dialed calls.
Change Language	301	A phone user can change the assigned language for the phone by
		entering the Change Language feature code while the phone is
		idle.
CO Hookflash	330	Sends a timed hookflash over the trunk while on an outside call
		(includes conference calls).
Conference	5	Connects from three to four parties in an Ad Hoc Conference,
		which consists of any combination of inside and outside parties.
Data	340	Allows operation of a data device attached to a digital telephone.
		Requires a modem-equipped data device. Supported on 5000 CP
		systems equipped with appropriate digital interface equipment.
Default Station	394	This single feature code cancels account codes for all calls
		following, Do-Not-Disturb, manual call forwarding, background
		music, ring intercom always, and queue requests; restores
		handsfree mode, pages, hunt group calls, and system forwarding;
		and returns phone volumes to default values.
Directories	307	(Display phones Only) Allows display phone users to search for
		extension numbers or System Speed Dial numbers. The number
		can then be dialed, if appropriate.
Display Hardware Serial Number		(Display phones Only) When the phone user enters this feature
		code, the phone displays the system’s license key ID.
		Page 2 of 6

64