Mitel 5 manual Swapping Phone Extension Numbers, To swap phone extension numbers

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Phone and System Administration

Swapping Phone Extension Numbers

A phone extension number can be reassigned to (swapped with) another phone. To swap extensions, the two affected phones must meet the following criteria:

Both phones (and the administrator phone) must reside on the same node.

Both phones must be the same type. For example, if you are swapping a Mitel 8662 ITP Mode phone extension number with another system extension number, the other extension number must be assigned to another ITP Mode Mitel 8662. This applies to all device types.

Neither device can be the administrator phone performing the swap.

Neither device can be in an active Hot Desk session.

To swap phone extension numbers:

Note: At any time, you can press * to return to the previous menu, or press the Speaker button to exit the programming session and cancel any unsaved changes

1.Dial 9932 (9132 in Europe). If a passcode is required (see page 25), ENTER PASSCODE appears (otherwise, go to step 3).

2.Enter the passcode, and then press #. ENTER DATABASE OPTION (1 - 3) appears.

3.Press 2 or the SYSTEM menu button. ENTER SYSTEM OPTION (1 - 4) appears.

4.Press 4 or the STN EXTENSION menu button.

5.Press 2 or SWAP EXTS. ENTER STATION EXTENSION appears.

6.Enter the extension number, or enter a partial extension number, and then press # or the ACCEPT menu button. The extension information that best matches the partial number appears. You can use the Volume buttons or the NEXT and PREVIOUS menu buttons to scroll through entries.

7.Press # or the ACCEPT menu button to accept the entry. SWAP <extension> WITH EXTEN- SION appears.

8.Enter the second extension number to be swapped. DATABASE UPDATED appears.

Note: CONFLICTING EXTENSION appears if the entered extension is the administrator phone performing the swap, the same extension number as the target phone, or the wrong device type.

9.After ENTER SYSTEM OPTION (1 - 4) appears, press # again to exit to the ENTER DATABASE OPTION menu.

10.When you have finished programming the administrator telephone set, press the Speaker button or # repeatedly to exit the programming session.

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Contents RMMM=`m=`çããìåáÅ~íáçåë=mä~íÑçêã Trademarks Administrator Phone GuideFeature Name Code Eur Number of Times Dialpad Button is Pressed Dial 9811. Network Time Synchronized appearsSelecting Nodes for Day or Night Mode Table of ContentsIii Internal Modem Appendix a Reference Page FåíêçÇìÅíáçå Administrator Phone Guide Overview Administrator TypesAdditional References Feature ReferencesSystem Network Capacities System Networks and NodesNetwork Node or Device Capacity Multicultural English References MÜçåÉ=~åÇ=póëíÉã=Çãáåáëíê~íáçå Administrator Phone Guide Phone and System Administration Phone Feature Button DifferencesIntroduction Supported Languages and Dial pad Character Descriptions52xx/53xx 8560/8660 8528/8568 All Others Custom Dial Pad Characters U.S. English and U.K. EnglishNumber of Times Dial Pad Button is Pressed ButtonCustom Dial Pad Characters Canadian French Phones Supporting Old Character BitmapsCustom Dial Pad Characters Japanese Phones Supporting Japanese Character BitmapsSetting a Single-Node System in Day or Night Mode Single-Node and Network Multi-Node ConfigurationsSelecting Nodes for Day or Night Mode System Day and Night ModesSystem Date and Time Updated appears Setting the System Date and TimeSystem Date and Time To set the system date and timeSynchronizing Network Times To program or change System Speed Dial numbers and names System Speed DialTo delete System Speed Dial names or numbers Configuration Assistant To enable or disable administrator phones Enabling or Disabling Other Phones as Administrator PhonesStation Phone Programming Options Enabling or Disabling Attendant Phones To enable or disable Attendant phonesProgramming Phone Toll Restrictions Programming Extension User NamesTo program user names Office Name RestrictionTo program toll restrictions for specific phones Phone and System Administration Station Programming Flowchart To enter an administrator phone passcode Entering an Administrator Phone PasscodeSystem Programming Options Verify Passcode appearsTo program DND messages Changing Do-Not-Disturb DND MessagesTo change default Reminder Messages Changing Default Reminder MessagesTo change a phone extension number Changing Phone Extension NumbersTo swap phone extension numbers Swapping Phone Extension NumbersPress 2 or Swap EXTS. Enter Station Extension appears System Database Programming Flowchart Programming the Trunk Answer Supervision Type Individual Trunk Programming OptionsTo program the Answer Supervision Type To program Caller ID for an individual trunk Programming Caller IDTo program Dtmf or dial pulse signalling Programming Dtmf or Dial Pulse SignallingProgramming the Hybrid Balance Option To program the Hybrid Balance OptionTo assign a trunk to a different trunk group Programming Trunk Group AssignmentsTo program the Busy Trunk option Programming the Busy Trunk OptionTo program trunk group Day or Night Answer Access Programming Trunk Group Day or Night Answer AccessTrunk Group Programming Options To program trunk group Day or Night Ring-in Programming Trunk Group Day or Night Ring-inTo program trunk group toll restrictions Programming Trunk Group Toll RestrictionsTo program trunk group trunk lists Programming Trunk Group Trunk ListsTrunk Database Programming Flowchart From Previous Alarm Types AlarmsAlarm Differences Network AlarmsResponding to Alarms To respond to a major alarmAdministrator Phone Guide To respond to a minor alarm Clearing AlarmsTo use the feature codes to clear alarms To use menu buttons to clear alarmsWhere the 5000 CP Base Server is installed SYS Alarm #11 xNNNNAdministrator phones If this alarm recurs, contact service personnelTo enable/disable a modem Resetting the Internal ModemTo reset the internal modem Internal ModemRunning Network Group Diagnostics Network Group DiagnosticsTo run the Network Group Diagnostics Seizing a DeviceInvalid Board Number appears Freezing or Unfreezing the System History History FreezesFreezing or Unfreezing the Network History To freeze or unfreeze system historyAdministrator Phone Guide OÉÑÉêÉåÅÉ Administrator Phone Guide System Administrator and Provider Information Troubleshooting TipsAdministrator Troubleshooting Tips Administrator Troubleshooting TipsProgramming Planning Sheets Administrator Phone PasscodePhone Information Do-Not-Disturb MessagesReference Do-Not-Disturb Messages Reminder MessagesReminder Messages Swapping Stations Changing Station Extension NumbersStation Extension Numbers Swapped Extension NumbersTrunk Group Programming Individual Trunk ProgrammingIndividual Trunk Programming Trunk Group ProgrammingAdministrator Feature Codes Default Feature CodesAdministrator Feature Codes Feature Name Code Definition EurDiagnostics Feature Codes Diagnostics Feature CodesAdministrator Phone Guide Diagnostics Feature Codes Mark As Leaks Diagnostic Mark As Major Reset DiagnosticQuiescent Diagnostic Minor Reset DiagnosticTrunk Access Codes Trunk Access CodesPhone Feature Codes Phone Feature CodesFeature Name Code Definition Administrator Phone Guide Phone Feature Codes Outside party number is enabled Reorder tone and see the Cannot Access FeatureDo-Not-Disturb feature code halts all intercom calls Do-Not-Disturb CancelHeadset Disable Headset EnableFeature code can be used to toggle the feature on or off Feature code can be used to toggle the featureRemote Programming feature Station Passcode feature code at the phone or when usingReminder Message Cancel Cancel all reminder messages for the phoneSwitch Keymap Application can enable routingSystem Forward Enable Enables or disables the database-programmed SystemIndex IndexReminder Messages changing

5 specifications

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