Mitel 5 manual Feature Name Code Eur

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System and Diagnostics Administrator Features

Quick Reference Guide

This guide provides information for frequently used administrator phone features. For more information about these and other features, refer to the main Administrator Phone Guide.

Enabling or Disabling System

Diagnostics Mode

While on-hook, enter the Diagnostics Mode feature code (9900 or 9100) to enable/disable diagnostics mode. DIAGNOSTICS ON/OFF appears. Then enter one of the following diagnostics feature codes shown below.

Feature Name

Code

(U.S./Eur.)

 

 

 

Diagnostic – ASAI Snoop Off

9926/9126

 

 

Diagnostic – ASAI Snoop On

9927/9127

Diagnostic – Dump Extension

9933/9133

 

 

Diagnostic – Dump Node Info

9936/9136

Diagnostic – Heap Dump

9943/9143

 

 

Diagnostic – Heap Statistics

9947/9147

Diagnostic – ISDN View

9948/9148

 

 

Diagnostic – Major Reset

9962/9162

Diagnostic – Mark as Leaks

9945/9145

 

 

Diagnostic – Mark as Quiescent

9946/9146

Diagnostic – Minor Reset

9964/9164

 

 

Diagnostic – Network Freeze Zone -

9939/9139

System Histories

 

Diagnostic – Network Groups

9963/9163

 

 

Diagnostic – Network Unfreeze Zone

9989/9189

- System History

 

Diagnostic – Print Auxdata

9972/9172

 

 

Diagnostic – Print Message Log

9975/9175

Diagnostic – Print Network Log

9976/9176

 

 

Diagnostic – Query Node Traffic

9978/9178

Diagnostic – Show Version

9928/9128

 

 

Diagnostic – SIP View

9987/9187

Diagnostic – Spare 1–3

9910-9912/

 

9110-9112

 

 

Diagnostic – System History

9974/9174

Diagnostic – View Displays

9983/9183

 

 

Seize Device

9973/9173

System History Freeze

9993/9193

 

 

System History Unfreeze

9998/9198

 

 

Default Administrator Feature Codes

Feature Name

Code

(U.S./Eur.)

 

 

 

Automatic Diagnostics Delivery On/Off

9823

 

 

Clear Network Alarm

9851

Clear System Alarm

9850

 

 

Compression On/Off

9982/9182

Compression Statistics

9981/9181

 

 

Diagnostics On/Off

9900/9100

Enable Network Day

9862

 

 

Enable Network Night

9861

Modem Disable

9867

 

 

Modem Enable

9866

Modem Reset

9869

 

 

Night Ring On/Off

9860

Periodic Diagnostics On/Off

9825

 

 

Program Database

9932/9132

Program System Speed Dial

9801

 

 

Set Network Date/Time

9810

Set Time/Date

9800

 

 

Synchronize Network Time

9811

 

 

Use the administrator phone to program the following system features.

Setting the System Day or Night Mode

Dial 9860. NIGHT MODE IS ON (or OFF) appears followed by THE SYSTEM IS IN NIGHT MODE, if the system is in Night Mode. In Day Mode, the display returns to the idle state.

Responding to Alarm Messages

1.When a minor alarm indication appears, write down the alarm information.

2.While on-hook, dial 9850 (Clear System Alarm) or dial 9851 (Clear Network Alarm).

3.Look up the alarm in the administrator guide and take the appropriate action.

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Contents RMMM=`m=`çããìåáÅ~íáçåë=mä~íÑçêã Trademarks Administrator Phone GuideFeature Name Code Eur Number of Times Dialpad Button is Pressed Dial 9811. Network Time Synchronized appearsTable of Contents Selecting Nodes for Day or Night ModeIii Internal Modem Appendix a Reference Page FåíêçÇìÅíáçå Administrator Phone Guide Overview Administrator TypesAdditional References Feature ReferencesSystem Networks and Nodes System Network CapacitiesNetwork Node or Device Capacity Multicultural English References MÜçåÉ=~åÇ=póëíÉã=Çãáåáëíê~íáçå Administrator Phone Guide Supported Languages and Dial pad Character Descriptions Phone Feature Button DifferencesPhone and System Administration IntroductionButton Custom Dial Pad Characters U.S. English and U.K. English52xx/53xx 8560/8660 8528/8568 All Others Number of Times Dial Pad Button is PressedCustom Dial Pad Characters Canadian French Phones Supporting Old Character BitmapsCustom Dial Pad Characters Japanese Phones Supporting Japanese Character BitmapsSystem Day and Night Modes Single-Node and Network Multi-Node ConfigurationsSetting a Single-Node System in Day or Night Mode Selecting Nodes for Day or Night ModeTo set the system date and time Setting the System Date and TimeSystem Date and Time Updated appears System Date and TimeSynchronizing Network Times System Speed Dial To program or change System Speed Dial numbers and namesTo delete System Speed Dial names or numbers Configuration Assistant Enabling or Disabling Other Phones as Administrator Phones To enable or disable administrator phonesStation Phone Programming Options Enabling or Disabling Attendant Phones To enable or disable Attendant phonesProgramming Extension User Names Programming Phone Toll RestrictionsTo program user names Office Name RestrictionTo program toll restrictions for specific phones Phone and System Administration Station Programming Flowchart Verify Passcode appears Entering an Administrator Phone PasscodeTo enter an administrator phone passcode System Programming OptionsTo program DND messages Changing Do-Not-Disturb DND MessagesTo change default Reminder Messages Changing Default Reminder MessagesTo change a phone extension number Changing Phone Extension NumbersSwapping Phone Extension Numbers To swap phone extension numbersPress 2 or Swap EXTS. Enter Station Extension appears System Database Programming Flowchart Individual Trunk Programming Options Programming the Trunk Answer Supervision TypeTo program the Answer Supervision Type To program Caller ID for an individual trunk Programming Caller IDTo program the Hybrid Balance Option Programming Dtmf or Dial Pulse SignallingTo program Dtmf or dial pulse signalling Programming the Hybrid Balance OptionTo assign a trunk to a different trunk group Programming Trunk Group AssignmentsTo program the Busy Trunk option Programming the Busy Trunk OptionProgramming Trunk Group Day or Night Answer Access To program trunk group Day or Night Answer AccessTrunk Group Programming Options To program trunk group Day or Night Ring-in Programming Trunk Group Day or Night Ring-inTo program trunk group toll restrictions Programming Trunk Group Toll RestrictionsTo program trunk group trunk lists Programming Trunk Group Trunk ListsTrunk Database Programming Flowchart From Previous Alarm Types AlarmsTo respond to a major alarm Network AlarmsAlarm Differences Responding to AlarmsTo use menu buttons to clear alarms Clearing AlarmsAdministrator Phone Guide To respond to a minor alarm To use the feature codes to clear alarmsIf this alarm recurs, contact service personnel SYS Alarm #11 xNNNNWhere the 5000 CP Base Server is installed Administrator phonesInternal Modem Resetting the Internal ModemTo enable/disable a modem To reset the internal modemSeizing a Device Network Group DiagnosticsRunning Network Group Diagnostics To run the Network Group DiagnosticsInvalid Board Number appears To freeze or unfreeze system history History FreezesFreezing or Unfreezing the System History Freezing or Unfreezing the Network HistoryAdministrator Phone Guide OÉÑÉêÉåÅÉ Administrator Phone Guide Administrator Troubleshooting Tips Troubleshooting TipsSystem Administrator and Provider Information Administrator Troubleshooting TipsDo-Not-Disturb Messages Administrator Phone PasscodeProgramming Planning Sheets Phone InformationReminder Messages Reference Do-Not-Disturb MessagesReminder Messages Swapped Extension Numbers Changing Station Extension NumbersSwapping Stations Station Extension NumbersTrunk Group Programming Individual Trunk ProgrammingTrunk Group Programming Individual Trunk ProgrammingFeature Name Code Definition Eur Default Feature CodesAdministrator Feature Codes Administrator Feature CodesDiagnostics Feature Codes Diagnostics Feature CodesAdministrator Phone Guide Diagnostics Feature Codes Minor Reset Diagnostic Major Reset DiagnosticMark As Leaks Diagnostic Mark As Quiescent DiagnosticTrunk Access Codes Trunk Access CodesPhone Feature Codes Phone Feature CodesFeature Name Code Definition Administrator Phone Guide Phone Feature Codes Do-Not-Disturb Cancel Reorder tone and see the Cannot Access FeatureOutside party number is enabled Do-Not-Disturb feature code halts all intercom callsFeature code can be used to toggle the feature Headset EnableHeadset Disable Feature code can be used to toggle the feature on or offCancel all reminder messages for the phone Station Passcode feature code at the phone or when usingRemote Programming feature Reminder Message CancelEnables or disables the database-programmed System Application can enable routingSwitch Keymap System Forward EnableIndex IndexReminder Messages changing

5 specifications

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