Mitel 5 manual Table of Contents, Iii, Selecting Nodes for Day or Night Mode

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Table of Contents

Chapter 1: Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Administrator Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Additional References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Feature References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Previous Software and Hardware Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Administrator Programming Planning Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System Networks and Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Multicultural English References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2: Phone and System Administration

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Phone Feature Button Differences

9

Supported Languages and Dial pad Character Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Custom Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Phones Supporting Newer Character Bitmaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Phones Supporting Old Character Bitmaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Phones Supporting Japanese Character Bitmaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Single-Node and Network (Multi-Node) Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 System Day and Night Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Setting a Single-Node System in Day or Night Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Selecting Nodes for Day or Night Mode

13

System Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting the System Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Synchronizing Network Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

System Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuration Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Station (Phone) Programming Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Enabling or Disabling Other Phones as Administrator Phones . . . . . . . . . . . . . . . . . . . . . . . . . 18 Enabling or Disabling Attendant Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Programming Extension User Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Programming Phone Toll Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

System Programming Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Entering an Administrator Phone Passcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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Contents RMMM=`m=`çããìåáÅ~íáçåë=mä~íÑçêã Trademarks Administrator Phone GuideFeature Name Code Eur Number of Times Dialpad Button is Pressed Dial 9811. Network Time Synchronized appearsIii Table of ContentsSelecting Nodes for Day or Night Mode Internal Modem Appendix a Reference Page FåíêçÇìÅíáçå Administrator Phone Guide Overview Administrator TypesAdditional References Feature ReferencesNetwork Node or Device Capacity System Networks and NodesSystem Network Capacities Multicultural English References MÜçåÉ=~åÇ=póëíÉã=Çãáåáëíê~íáçå Administrator Phone Guide Phone and System Administration Phone Feature Button DifferencesIntroduction Supported Languages and Dial pad Character Descriptions52xx/53xx 8560/8660 8528/8568 All Others Custom Dial Pad Characters U.S. English and U.K. EnglishNumber of Times Dial Pad Button is Pressed ButtonCustom Dial Pad Characters Canadian French Phones Supporting Old Character BitmapsCustom Dial Pad Characters Japanese Phones Supporting Japanese Character BitmapsSetting a Single-Node System in Day or Night Mode Single-Node and Network Multi-Node ConfigurationsSelecting Nodes for Day or Night Mode System Day and Night ModesSystem Date and Time Updated appears Setting the System Date and TimeSystem Date and Time To set the system date and timeSynchronizing Network Times To delete System Speed Dial names or numbers System Speed DialTo program or change System Speed Dial numbers and names Configuration Assistant Station Phone Programming Options Enabling or Disabling Other Phones as Administrator PhonesTo enable or disable administrator phones Enabling or Disabling Attendant Phones To enable or disable Attendant phonesTo program user names Programming Extension User NamesProgramming Phone Toll Restrictions Office Name RestrictionTo program toll restrictions for specific phones Phone and System Administration Station Programming Flowchart To enter an administrator phone passcode Entering an Administrator Phone PasscodeSystem Programming Options Verify Passcode appearsTo program DND messages Changing Do-Not-Disturb DND MessagesTo change default Reminder Messages Changing Default Reminder MessagesTo change a phone extension number Changing Phone Extension NumbersPress 2 or Swap EXTS. Enter Station Extension appears Swapping Phone Extension NumbersTo swap phone extension numbers System Database Programming Flowchart To program the Answer Supervision Type Individual Trunk Programming OptionsProgramming the Trunk Answer Supervision Type To program Caller ID for an individual trunk Programming Caller IDTo program Dtmf or dial pulse signalling Programming Dtmf or Dial Pulse SignallingProgramming the Hybrid Balance Option To program the Hybrid Balance OptionTo assign a trunk to a different trunk group Programming Trunk Group AssignmentsTo program the Busy Trunk option Programming the Busy Trunk OptionTrunk Group Programming Options Programming Trunk Group Day or Night Answer AccessTo program trunk group Day or Night Answer Access To program trunk group Day or Night Ring-in Programming Trunk Group Day or Night Ring-inTo program trunk group toll restrictions Programming Trunk Group Toll RestrictionsTo program trunk group trunk lists Programming Trunk Group Trunk ListsTrunk Database Programming Flowchart From Previous Alarm Types AlarmsAlarm Differences Network AlarmsResponding to Alarms To respond to a major alarmAdministrator Phone Guide To respond to a minor alarm Clearing AlarmsTo use the feature codes to clear alarms To use menu buttons to clear alarmsWhere the 5000 CP Base Server is installed SYS Alarm #11 xNNNNAdministrator phones If this alarm recurs, contact service personnelTo enable/disable a modem Resetting the Internal ModemTo reset the internal modem Internal ModemRunning Network Group Diagnostics Network Group DiagnosticsTo run the Network Group Diagnostics Seizing a DeviceInvalid Board Number appears Freezing or Unfreezing the System History History FreezesFreezing or Unfreezing the Network History To freeze or unfreeze system historyAdministrator Phone Guide OÉÑÉêÉåÅÉ Administrator Phone Guide System Administrator and Provider Information Troubleshooting TipsAdministrator Troubleshooting Tips Administrator Troubleshooting TipsProgramming Planning Sheets Administrator Phone PasscodePhone Information Do-Not-Disturb MessagesReminder Messages Reminder MessagesReference Do-Not-Disturb Messages Swapping Stations Changing Station Extension NumbersStation Extension Numbers Swapped Extension NumbersTrunk Group Programming Individual Trunk ProgrammingIndividual Trunk Programming Trunk Group ProgrammingAdministrator Feature Codes Default Feature CodesAdministrator Feature Codes Feature Name Code Definition EurDiagnostics Feature Codes Diagnostics Feature CodesAdministrator Phone Guide Diagnostics Feature Codes Mark As Leaks Diagnostic Mark As Major Reset DiagnosticQuiescent Diagnostic Minor Reset DiagnosticTrunk Access Codes Trunk Access CodesFeature Name Code Definition Phone Feature CodesPhone Feature Codes Administrator Phone Guide Phone Feature Codes Outside party number is enabled Reorder tone and see the Cannot Access FeatureDo-Not-Disturb feature code halts all intercom calls Do-Not-Disturb CancelHeadset Disable Headset EnableFeature code can be used to toggle the feature on or off Feature code can be used to toggle the featureRemote Programming feature Station Passcode feature code at the phone or when usingReminder Message Cancel Cancel all reminder messages for the phoneSwitch Keymap Application can enable routingSystem Forward Enable Enables or disables the database-programmed SystemIndex IndexReminder Messages changing

5 specifications

Mitel 5 is an advanced communication solution designed to enhance the way businesses connect and collaborate. With its rich set of features and user-centric approach, Mitel 5 stands out in the competitive landscape of unified communications. The platform integrates voice, video, messaging, and collaboration tools, making it easier for organizations to stay connected regardless of their location.

One of the key features of Mitel 5 is its flexible deployment options. Businesses can choose to implement it on-premises, in a hosted environment, or as a fully cloud-based solution, giving them the flexibility to tailor their communication strategy to their specific needs. This adaptability also allows organizations to scale their services effectively, adding or removing users as required without significant disruptions.

Mitel 5 boasts an intuitive user interface that simplifies daily operations for end-users. The platform supports a variety of devices, including desktop phones, mobile devices, and laptops, ensuring that employees can stay connected on their preferred gadgets. The mobile app is particularly noteworthy, enabling users to access key features such as making calls, sending messages, and joining video conferences seamlessly while on the go.

Another standout characteristic is its robust collaboration tools. Mitel 5 integrates video conferencing, screen sharing, and document collaboration capabilities, facilitating teamwork among remote and in-house staff alike. This makes it especially useful in today’s increasingly remote work environment, where effective collaboration is vital for success.

Security is also a major focus of Mitel 5. The platform employs advanced encryption protocols and security measures to safeguard communication and protect sensitive information. This emphasis on security provides businesses with peace of mind, enabling them to communicate freely without the fear of breaches.

Mitel 5 leverages the latest technologies, including artificial intelligence and machine learning, to enhance user experiences. Features like intelligent call routing and predictive analytics help streamline operations and improve response times to customer inquiries.

Overall, Mitel 5 stands as a comprehensive communication solution that harmonizes various aspects of business communication into one cohesive platform. From its flexible deployment options and user-friendly interface to advanced collaboration tools and robust security features, Mitel 5 empowers businesses to communicate effectively and efficiently in today’s dynamic work environment.
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