Mitel SYS Alarm #11 xNNNN, Where the 5000 CP Base Server is installed, Administrator phones

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Phone and System Administration

Table 12: Minor System and Voice Processing Alarms (continued)

 

 

Alarm Text

Description and Action Required

 

 

SYS ALARM #11 xNNNN

A user has dialed the Emergency Call feature code. The system has seized a trunk

EMERGENCY

and dialed the emergency phone number that will bring responders to the location

 

where the 5000 CP Base Server is installed.

 

The default Emergency Call code for U.S. systems is 911, and the default code for

 

European systems is 999. Emergency dial sequences, such as 112 for some

 

European localities, can be programmed for the location where the 5000 CP Base

 

Server is installed. However, if an appropriate emergency phone number is dialed

 

from a remote location to ensure response to that location, no alarm will appear at

 

the administrator phones.

 

No action is required, just clear the alarm. To facilitate emergency services reaching

 

the party in need, determine who made the emergency call and where help is

 

needed.

 

 

SYS ALARM #16

The system was unable to perform a scheduled delayed major reset because the

NO DELAYED MAJOR

system was not idle.

 

If this alarm recurs, contact service personnel.

 

 

SYS MGR LINK ERR #17

The certificate is not yet valid or the system is not connected to the appropriate

<error string>

System Manager server.

 

Contact service personnel.

 

 

SYS ALARM #18

A corrupt certificate was uploaded or there was an error in writing the file.

SYS MGR INV CERT

Contact service personnel.

 

 

 

SYS ALARM #20

The printer is not functioning properly.

CHECK PRINTER

Check that the cable and the power cord are connected, and that it has paper and

 

toner.

 

 

SYS ALARM #21

The external voice mail disk space is 80 percent full. If it reaches 100 percent, Voice

V-MAIL 80% FULL

Mail cannot accept any messages until disk space is made available.

 

Contact service personnel.

 

 

SYS ALARM #22

100 percent of the external voice mail disk space is in use. Voice mail cannot accept

V-MAIL 100% FULL

any messages until disk space is made available.

 

Contact service personnel.

 

 

SYS ALARM #23

The SMDR disk space on the external voice processing system is 80 percent full. If

SMDR 80% FULL

it reaches 100 percent before the SMDR information is cleared, no further SMDR

 

recording will be possible.

 

Contact service personnel.

 

 

SYS ALARM #24

100 percent of the SMDR disk space on the external voice processing system is in

SMDR 100% FULL

use. No further SMDR recording is possible.

 

Contact service personnel.

 

 

SYS ALARM #32

The IP Network does not have enough bandwidth to support the IP call that is

INSUF BAND

currently connected to the extension. If this alarm is generated frequently, it could

 

indicate a network problem that requires the attention of your network administrator.

 

 

 

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Image 53
Contents RMMM=`m=`çããìåáÅ~íáçåë=mä~íÑçêã Trademarks Administrator Phone GuideFeature Name Code Eur Number of Times Dialpad Button is Pressed Dial 9811. Network Time Synchronized appearsIii Table of ContentsSelecting Nodes for Day or Night Mode Internal Modem Appendix a Reference Page FåíêçÇìÅíáçå Administrator Phone Guide Overview Administrator TypesAdditional References Feature ReferencesNetwork Node or Device Capacity System Networks and NodesSystem Network Capacities Multicultural English References MÜçåÉ=~åÇ=póëíÉã=Çãáåáëíê~íáçå Administrator Phone Guide Phone and System Administration Phone Feature Button DifferencesIntroduction Supported Languages and Dial pad Character Descriptions52xx/53xx 8560/8660 8528/8568 All Others Custom Dial Pad Characters U.S. English and U.K. EnglishNumber of Times Dial Pad Button is Pressed ButtonCustom Dial Pad Characters Canadian French Phones Supporting Old Character BitmapsCustom Dial Pad Characters Japanese Phones Supporting Japanese Character BitmapsSetting a Single-Node System in Day or Night Mode Single-Node and Network Multi-Node ConfigurationsSelecting Nodes for Day or Night Mode System Day and Night ModesSystem Date and Time Updated appears Setting the System Date and TimeSystem Date and Time To set the system date and timeSynchronizing Network Times To delete System Speed Dial names or numbers System Speed DialTo program or change System Speed Dial numbers and names Configuration Assistant Station Phone Programming Options Enabling or Disabling Other Phones as Administrator PhonesTo enable or disable administrator phones Enabling or Disabling Attendant Phones To enable or disable Attendant phonesTo program user names Programming Extension User NamesProgramming Phone Toll Restrictions Office Name RestrictionTo program toll restrictions for specific phones Phone and System Administration Station Programming Flowchart To enter an administrator phone passcode Entering an Administrator Phone PasscodeSystem Programming Options Verify Passcode appearsTo program DND messages Changing Do-Not-Disturb DND MessagesTo change default Reminder Messages Changing Default Reminder MessagesTo change a phone extension number Changing Phone Extension NumbersPress 2 or Swap EXTS. Enter Station Extension appears Swapping Phone Extension NumbersTo swap phone extension numbers System Database Programming Flowchart To program the Answer Supervision Type Individual Trunk Programming OptionsProgramming the Trunk Answer Supervision Type To program Caller ID for an individual trunk Programming Caller IDTo program Dtmf or dial pulse signalling Programming Dtmf or Dial Pulse SignallingProgramming the Hybrid Balance Option To program the Hybrid Balance OptionTo assign a trunk to a different trunk group Programming Trunk Group AssignmentsTo program the Busy Trunk option Programming the Busy Trunk OptionTrunk Group Programming Options Programming Trunk Group Day or Night Answer AccessTo program trunk group Day or Night Answer Access To program trunk group Day or Night Ring-in Programming Trunk Group Day or Night Ring-inTo program trunk group toll restrictions Programming Trunk Group Toll RestrictionsTo program trunk group trunk lists Programming Trunk Group Trunk ListsTrunk Database Programming Flowchart From Previous Alarm Types AlarmsAlarm Differences Network AlarmsResponding to Alarms To respond to a major alarmAdministrator Phone Guide To respond to a minor alarm Clearing AlarmsTo use the feature codes to clear alarms To use menu buttons to clear alarmsWhere the 5000 CP Base Server is installed SYS Alarm #11 xNNNNAdministrator phones If this alarm recurs, contact service personnelTo enable/disable a modem Resetting the Internal ModemTo reset the internal modem Internal ModemRunning Network Group Diagnostics Network Group DiagnosticsTo run the Network Group Diagnostics Seizing a DeviceInvalid Board Number appears Freezing or Unfreezing the System History History FreezesFreezing or Unfreezing the Network History To freeze or unfreeze system historyAdministrator Phone Guide OÉÑÉêÉåÅÉ Administrator Phone Guide System Administrator and Provider Information Troubleshooting TipsAdministrator Troubleshooting Tips Administrator Troubleshooting TipsProgramming Planning Sheets Administrator Phone PasscodePhone Information Do-Not-Disturb MessagesReminder Messages Reminder MessagesReference Do-Not-Disturb Messages Swapping Stations Changing Station Extension NumbersStation Extension Numbers Swapped Extension NumbersTrunk Group Programming Individual Trunk ProgrammingIndividual Trunk Programming Trunk Group ProgrammingAdministrator Feature Codes Default Feature CodesAdministrator Feature Codes Feature Name Code Definition EurDiagnostics Feature Codes Diagnostics Feature CodesAdministrator Phone Guide Diagnostics Feature Codes Mark As Leaks Diagnostic Mark As Major Reset DiagnosticQuiescent Diagnostic Minor Reset DiagnosticTrunk Access Codes Trunk Access CodesFeature Name Code Definition Phone Feature CodesPhone Feature Codes Administrator Phone Guide Phone Feature Codes Outside party number is enabled Reorder tone and see the Cannot Access FeatureDo-Not-Disturb feature code halts all intercom calls Do-Not-Disturb CancelHeadset Disable Headset EnableFeature code can be used to toggle the feature on or off Feature code can be used to toggle the featureRemote Programming feature Station Passcode feature code at the phone or when usingReminder Message Cancel Cancel all reminder messages for the phoneSwitch Keymap Application can enable routingSystem Forward Enable Enables or disables the database-programmed SystemIndex IndexReminder Messages changing

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