Toshiba Digital Business Telephone Solutions manual Soft Keys, Directory Number DN Buttons

The Grand Tour Soft Keys

Directory Number [DN] Buttons

The [DN] buttons consist of: [PDNs], [SDNs], and [PhDNs]. They make or answer calls and are known as your extension or intercom number. You can have multiple [DN] buttons on your telephone (Figure 1), including [DNs] belonging to another telephone, [SDNs].

If you have an LCD telephone, you can find out the actual Directory Number of a [DN] button by pressing the [DN] you want to display and dialling #407. The number (210) displays.

Table 3 Directory Button Definitions

DN = 210

Button	Definition
[PDN]	Your specific extension or intercom number used to make or receive calls. Your
	telephone can have up to four [PDN] buttons with your number. You can set Call
Primary Directory Number
	Forward and Voice Mail ID code for your [PDN].
[SDN]	This number is a [PDN] of another telephone which appears on your telephone. You
Secondary Directory Number	cannot set Call Forward and Voice Mail ID code for [SDNs] on your telephone.
	Up to eight [PhDNs] can be dedicated to a station or shared by a group of stations.
	One example of a [PhDN] use is when the [PhDN] is a common phone number for an
[PhDN]	entire department, ringing on all of the telephones of the group when it is called.
	You can only set Call Forward and Voice Mail ID code for [PhDNs] that are owned by
Phantom Directory Number
	your telephone.
	You can have a separate Msg button and mailbox for up to four [PhDNs] on your
	telephone.

Soft Keys

If you have a Strata 2000-series LCD telephone, the Soft Key features are deactivated during the time that you are logged in as an ACD Supervisor. Only ACD displays are functional during ACD telephone sessions. When you log out of the ACD Group, Soft Key features become available again. Refer to the Strata CT Digital Telephone User Guide for more information on Soft Keys.

Strata CT ACD Supervisor November 2001 5