New Shift | 18 |
Night Transfer | 19 |
Night Transfer Lock | 20 |
Reset Queue Alarm | 21 |
Supervisor Auto Log In | 22 |
Transfer to ACD Group | 22 |
Appendix C | 23 |
Access Codes | 23 |
Notes to Users | 25 |
Index | 31 |
Strata CT ACD Supervisor November 2001 | ii |
New Shift | 18 |
Night Transfer | 19 |
Night Transfer Lock | 20 |
Reset Queue Alarm | 21 |
Supervisor Auto Log In | 22 |
Transfer to ACD Group | 22 |
Appendix C | 23 |
Access Codes | 23 |
Notes to Users | 25 |
Index | 31 |
Strata CT ACD Supervisor November 2001 | ii |