Toshiba Digital Business Telephone Solutions manual To enable/disable Night Transfer

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Features	Night Transfer

Night Transfer

Incoming calls to your group can be routed to different destinations, based on either two- or three-call routing (ringing) patterns which are set in system programming. The Night Transfer LED indicates the active routing pattern:

	Three-Pattern	Two-Pattern
DAY	OFF	OFF
DAY 2	FLASH	N/A
NIGHT	ON	ON

Up to four Night Transfer (Night Transfer) and Tenant Night Transfer (Night Transfer 1~4) buttons can be assigned and controlled independently. Check with the System Administrator for any additional information.

➤ To enable/disable Night Transfer

	➤ Press Night Transfer to	The Night Transfer LED is ON if you are programmed for a
	toggle Night Transfer	two-ring pattern.
	ON/OFF (two-ring pattern)
	...or, if your system is	You are in Day2 Mode. The LED indicators for three-ring
	programmed for three-ring	patterns are: Night Mode (LED is ON); Day Mode (LED is
	patterns, the LED will flash	OFF; and Day2 Mode (LED is flashing).
	instead. Press Night Transfer,	The Night Transfer LED is ON.
	again (three-ring pattern), to	The Night Transfer LED is ON.
	again (three-ring pattern), to
	activate Night Mode.

Strata CT ACD Supervisor November 2001

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Contents ACD Supervisor Guide Copyright Telecommunications Division Publication InformationContents Strata CT ACD Supervisor November Organisation IntroductionAction/Response ConventionsRelated Documents/Media Related Documents/Media ACD Group Supervisor Grand TourGrand Tour Fixed Buttons ButtonsFlexible Buttons Button Definition Soft KeysDirectory Number DN Buttons Directory Button DefinitionsSoft Keys Features Feature Interaction Agent Telephone Status To assist an agent Agent AssistanceYour LCD shown on the right Logging In/OutSupervisor Log In/Out Successful log is displayed onTo cancel Supervisor log Agent Log In/OutTo log out Supervisor To cancel Agent log Agent/Queue StatusTo log out Agent To monitor Agent Status To monitor Queue Status To view the status of another ACD groupTo program the SD button for one-touch Queue Status Call MonitoringTo end monitoring To program the SD button for one-touch Agent StatusTo monitor an ACD call To cancel ACD call monitoringNew Shift End of ACD ShiftNight Transfer To enable/disable Night TransferTo assign or change NT Lock password Night Transfer LockTo lock Night Transfer To reset the Queue Alarm Reset Queue AlarmTransfer to ACD Group Supervisor Auto LogAppendix Access CodesPDN + #4035 + YYYY5 Supervisor Access Codes Features Access Code SequenceTNV3 RCOU3F/RCOS3F Safety ApprovalTNV1 RBSU2A Equipment details EMC ComplianceType Approval Table A2 Interface Type Network ServiceNetwork Planning Information Table A3 Tones/Signal to Frequency Cadence MeaningSystem Port Type Sys Port TypeIndex Index Volume