Avaya 3.0.0 Making and Answering Calls, Making Calls, To make calls manually

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Making and Answering Calls

Making Calls

The Quick Edition IP telephone provides several ways to initiate a call: manually, using a speed dial button, using the call log, using the corporate directory, and using your personal directory.

Note:

To dial a PSTN or a SIP (VoIP) network number, dial the appropriate code number first. You will not hear a dial tone after you press the prefix number. When you enter a number that places a call to the PSTN or a SIP network, pressing the

# key on the dialpad speeds up the dialing process.

To make calls manually

1.To place a call, perform one of the following actions:

handset operation: pick up the handset.

hands-free operation: press the Speaker () button or a Line/Feature () button.

headset operation: press the Headset () button.

2.Dial the number.

3.To hang up, perform one of the following actions:

handset operation: return the handset to its cradle.

speakerphone: press the Speaker () button.

headset: press the Headset () button.

To make a call using a speed dial

You must first create a speed dial entries. See To add a speed dial entry manually on page 29.

1.Press the Options () button.

2.Select Speed Dial on the Main menu.

3.Using the keys on the dialpad, press the number that corresponds to the entry that you want to call.

To make a call from the list of call logs

Note:

You must subscribe to a “Caller ID” service for the names and/or numbers of incoming external calls to be recorded in the Incoming list. The number may require a prefix to reach the PSTN or a SIP network) and area code.

10 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide

November 2006

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Contents Avaya one-X Quick Edition Software License Contents System Options Index Application/Function Softkey Label SW IP Do not disturb Customizing Your Quick Edition IP TelephoneIntroducing Your Telephone RetrvAccessing user options when password protection is disabled Accessing user options when password protection is enabledTo change your password Viewing and Modifying User Preferences To enable or disable password protectionSelect Password on the User Options menu To activate and deactivate muting while on a callTo select a ringer tone To view the language settingsTo change the user language To set the call waiting toneTo adjust the contrast level of the display Select Contrast level on the User Options menuMaking Calls To make a call using a speed dialMaking and Answering Calls To make calls manuallyReceiving Calls To make calls using the corporate or personal directoryTo answer an incoming call Call Handling Putting a Call on HoldTo transfer a call and speaking to the receiving party Transferring CallsParking and Retrieving Calls To transfer a call without speaking to the receiving partyTo park a call To retrieve a parked call from any other telephoneTo drop a single party from the conference call Conference CallsTo create a conference call between three parties To place one of the participants on holdTo end the conference call Call ForwardingTo place all participants on hold To forward all calls to voicemailTo forward calls to an external number To disable call forwardingTo forward calls to a directory number To change the number of rings before forwardingZero-Redirect To specify a redirect numberTo enable zero redirect Using Call LogsTo disable zero redirect To viewing call log entriesTo edit a Call Log number before you dial the number To clear lists, all call logs, and/or reset the counterTo delete a single entry Using Voice Mail Key FunctionTo play a voicemail message Retrieving Voicemail MessagesTo monitor incoming voicemail messages Recording and Managing Personalized Voicemail Greetings To access your voicemail using any telephoneTo record your name To delete a personalized greeting To record a personalized greetingSelect Voicemail on the User Options menu To view corporate and personal directory entries Using Other FeaturesCorporate and Personal Directories To change your name in the Corporate directoryTo add an entry manually Adding an Entry to Your Personal DirectoryTo copy an entry from the corporate directory To edit an entry in your personal directory To copy an entry from the call logTo copy an entry from a voicemail record Select My Personal Dir on the Copy Entry To menuPaging To enable or disable DNDDo Not Disturb To delete an entry from your personal directoryTo broadcast an announcement to a paging zone Speed DialTo add a speed dial entry manually Select Speed Dial on the Copy Entry To menu To edit a speed dial entry Registration Information for Optional FeaturesTo delete a speed dial entry Email Notification of Voicemail Web-based System AdministrationTeleworker Application Telephone Options Telephone Options Telephone User Option MenuTelephone Options Web Interface Menu Voice Mail Zero RedirectSystem Options System Options Telephone MenuSystem Options Web Interface Menu ForwardingIndex This guide Paging What callers hear Volume, adjusting