Avaya 3.0.0 manual Receiving Calls, To make calls using the corporate or personal directory

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Making and Answering Calls

1.Press the Options () button.

2.Select Call Log on the Main menu.

3.If you want to dial a previously dialed number, select the Out softkey.

4.Select the Line/Feature () button beside the number that you want to dial.

5.To place the call, either pick up the handset or press the Speaker () button.

Tip:

If the number is not exactly what you need to dial directly from the Incoming list, select the Edit# softkey to edit the number, and then select the Dial softkey.

To make calls using the corporate or personal directory

1.Select the Dir softkey to display the list of entries in the Corporate directory; select the Dir softkey and then the MyDir softkey to display the list of personal directory entries.

Tip:

To view the next set of entries, press the Page Right () button. To view the previous set of entries, press the Page Left () button.

2.Select the Line/Feature () button beside the number that you want to dial.

3.To place the call, perform one of the following actions:

pick up the handset.

press the Speaker () button.

press the Headset () button.

Receiving Calls

The display shows information about incoming calls, including the name and number of the calling party. The information shown depends on the services offered by your service provider.

Tip:

If you do not want to receive calls, you can activate the Do Not Disturb feature. See Do Not Disturb on page 28.

To answer an incoming call

1.To answer a call, perform one of the following actions:

pick up the handset.

press the Speaker () button or the associated Line/Feature () button.

press the Headset () button.

Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide

November 2006 11

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Contents Avaya one-X Quick Edition Software License Contents System Options Index Retrv Customizing Your Quick Edition IP TelephoneIntroducing Your Telephone Application/Function Softkey Label SW IP Do not disturbTo change your password Accessing user options when password protection is enabledAccessing user options when password protection is disabled To activate and deactivate muting while on a call To enable or disable password protectionSelect Password on the User Options menu Viewing and Modifying User PreferencesTo set the call waiting tone To view the language settingsTo change the user language To select a ringer toneSelect Contrast level on the User Options menu To adjust the contrast level of the displayTo make calls manually To make a call using a speed dialMaking and Answering Calls Making CallsTo answer an incoming call To make calls using the corporate or personal directoryReceiving Calls Putting a Call on Hold Call HandlingTo transfer a call without speaking to the receiving party Transferring CallsParking and Retrieving Calls To transfer a call and speaking to the receiving partyTo retrieve a parked call from any other telephone To park a callTo place one of the participants on hold Conference CallsTo create a conference call between three parties To drop a single party from the conference callTo forward all calls to voicemail Call ForwardingTo place all participants on hold To end the conference callTo change the number of rings before forwarding To disable call forwardingTo forward calls to a directory number To forward calls to an external numberTo specify a redirect number Zero-RedirectTo viewing call log entries Using Call LogsTo disable zero redirect To enable zero redirectTo delete a single entry To clear lists, all call logs, and/or reset the counterTo edit a Call Log number before you dial the number Key Function Using Voice MailTo monitor incoming voicemail messages Retrieving Voicemail MessagesTo play a voicemail message To record your name To access your voicemail using any telephoneRecording and Managing Personalized Voicemail Greetings Select Voicemail on the User Options menu To record a personalized greetingTo delete a personalized greeting To change your name in the Corporate directory Using Other FeaturesCorporate and Personal Directories To view corporate and personal directory entriesTo copy an entry from the corporate directory Adding an Entry to Your Personal DirectoryTo add an entry manually Select My Personal Dir on the Copy Entry To menu To copy an entry from the call logTo copy an entry from a voicemail record To edit an entry in your personal directoryTo delete an entry from your personal directory To enable or disable DNDDo Not Disturb PagingTo add a speed dial entry manually Speed DialTo broadcast an announcement to a paging zone Select Speed Dial on the Copy Entry To menu To delete a speed dial entry Registration Information for Optional FeaturesTo edit a speed dial entry Teleworker Application Web-based System AdministrationEmail Notification of Voicemail Telephone Options Telephone User Option Menu Telephone OptionsVoice Mail Zero Redirect Telephone Options Web Interface MenuSystem Options Telephone Menu System OptionsForwarding System Options Web Interface MenuIndex This guide Paging What callers hear Volume, adjusting