Avaya 3.0.0 manual Conference Calls, To create a conference call between three parties

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Call Handling

●press the Headset () button.

2.Press the Retrv softkey.

A list of parked calls appears, each with a unique identifier. The identifier includes the extension number of the Quick Edition IP telephone that was used to park the call.

3.Press the Line/Feature () button beside the call that you want to retrieve.

Conference Calls

You can create a conference call with three participants. One of the other participants can, in turn, add one or two additional participants to the conference call. To ensure optimum performance, a maximum of five parties per conference call is recommended.

Note:

If one of the conference participants has a SIP phone with “music on hold” enabled, it is possible for that party to interrupt the conversation of the other participants with music by putting P2P participants on hold. If this happens, you may choose to drop the telephone that is playing music on hold.

To create a conference call between three parties

1.Call the first party (see Making and Answering Calls on page 10).

2.When the call is answered, press the Conference () button.

3.Select the Dial softkey and dial the number of the second party, or select the FrDir softkey and choose the number from a directory. The first party is put on hold automatically.

4.When the second party answers, press the Conference () button. The second party is added to the conference call and the first party is taken off hold.

To drop a single party from the conference call

1.Select the line that corresponds to the connected party.

2.Select the Drop softkey. The remaining party is placed on hold automatically.

3.To retrieve the held call, select the Select softkey.

To place one of the participants on hold

1.Select the Line/Feature () button beside the party that you want to speak to privately.

2.Press the Select softkey.

The other line is put on hold. The display shows an associated HELD softkey on the right side of the display.

3.To resume the three-way conference, press the Conference () button, select the line that was put on hold and press the Conference () button.

Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide

November 2006 15

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Contents Avaya one-X Quick Edition Software License Contents System Options Index Retrv Customizing Your Quick Edition IP TelephoneIntroducing Your Telephone Application/Function Softkey Label SW IP Do not disturbAccessing user options when password protection is enabled Accessing user options when password protection is disabledTo change your password To activate and deactivate muting while on a call To enable or disable password protectionSelect Password on the User Options menu Viewing and Modifying User PreferencesTo set the call waiting tone To view the language settingsTo change the user language To select a ringer toneSelect Contrast level on the User Options menu To adjust the contrast level of the displayTo make calls manually To make a call using a speed dialMaking and Answering Calls Making CallsTo make calls using the corporate or personal directory Receiving CallsTo answer an incoming call Putting a Call on Hold Call HandlingTo transfer a call without speaking to the receiving party Transferring CallsParking and Retrieving Calls To transfer a call and speaking to the receiving partyTo retrieve a parked call from any other telephone To park a callTo place one of the participants on hold Conference CallsTo create a conference call between three parties To drop a single party from the conference callTo forward all calls to voicemail Call ForwardingTo place all participants on hold To end the conference callTo change the number of rings before forwarding To disable call forwardingTo forward calls to a directory number To forward calls to an external numberTo specify a redirect number Zero-RedirectTo viewing call log entries Using Call LogsTo disable zero redirect To enable zero redirectTo clear lists, all call logs, and/or reset the counter To edit a Call Log number before you dial the numberTo delete a single entry Key Function Using Voice MailRetrieving Voicemail Messages To play a voicemail messageTo monitor incoming voicemail messages To access your voicemail using any telephone Recording and Managing Personalized Voicemail GreetingsTo record your name To record a personalized greeting To delete a personalized greetingSelect Voicemail on the User Options menu To change your name in the Corporate directory Using Other FeaturesCorporate and Personal Directories To view corporate and personal directory entriesAdding an Entry to Your Personal Directory To add an entry manuallyTo copy an entry from the corporate directory Select My Personal Dir on the Copy Entry To menu To copy an entry from the call logTo copy an entry from a voicemail record To edit an entry in your personal directoryTo delete an entry from your personal directory To enable or disable DNDDo Not Disturb PagingSpeed Dial To broadcast an announcement to a paging zoneTo add a speed dial entry manually Select Speed Dial on the Copy Entry To menu Registration Information for Optional Features To edit a speed dial entryTo delete a speed dial entry Web-based System Administration Email Notification of VoicemailTeleworker Application Telephone Options Telephone User Option Menu Telephone OptionsVoice Mail Zero Redirect Telephone Options Web Interface MenuSystem Options Telephone Menu System OptionsForwarding System Options Web Interface MenuIndex This guide Paging What callers hear Volume, adjusting