Avaya 3.0.0 manual Retrieving Voicemail Messages, To play a voicemail message

Page 22

Note:

See also Recording and Managing Personalized Voicemail Greetings on page 23 and Zero-Redirect on page 18).

Retrieving Voicemail Messages

When someone leaves you a message, the Message Waiting indicator flashes red and a count of the number of voicemail messages waiting to be played appears intermittently in the display.

Note:

Your voicemail password is the same as your password for accessing user options (initially, this password is 12345). When you change the password for accessing user options, the voicemail password is updated at the same time.

To play a voicemail message

1.Select the Vmail softkey.

2.Enter your voicemail password, and then select the Done softkey.

3.Select the Line/Feature () button beside the entry that you want to play. The entry at the top of the list (number 1) corresponds to the most recently received message.

4.Select the Play softkey. The recorded message is played.

Tip:

Press the Volume () buttons to adjust the volume while the recording plays back.

5. If you want to pause play back, select the Pause softkey. Press Play to resume playback.

Tip:

You can rewind or skip forward through a message by pressing the Page Left or Page Right () button respectively.

To monitor incoming voicemail messages

After a specified number of rings (see To change the number of rings before forwarding on page 17), voicemail answers the call and prompts the caller to leave a message. During the recording, information about the call appears in the display.

22 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide

November 2006

Image 22

Contents Avaya one-X Quick Edition Software License Contents System Options Index Application/Function Softkey Label SW IP Do not disturb Customizing Your Quick Edition IP TelephoneIntroducing Your Telephone RetrvAccessing user options when password protection is disabled Accessing user options when password protection is enabledTo change your password Viewing and Modifying User Preferences To enable or disable password protectionSelect Password on the User Options menu To activate and deactivate muting while on a callTo select a ringer tone To view the language settingsTo change the user language To set the call waiting toneTo adjust the contrast level of the display Select Contrast level on the User Options menuMaking Calls To make a call using a speed dialMaking and Answering Calls To make calls manuallyReceiving Calls To make calls using the corporate or personal directoryTo answer an incoming call Call Handling Putting a Call on HoldTo transfer a call and speaking to the receiving party Transferring CallsParking and Retrieving Calls To transfer a call without speaking to the receiving partyTo park a call To retrieve a parked call from any other telephoneTo drop a single party from the conference call Conference CallsTo create a conference call between three parties To place one of the participants on holdTo end the conference call Call ForwardingTo place all participants on hold To forward all calls to voicemailTo forward calls to an external number To disable call forwardingTo forward calls to a directory number To change the number of rings before forwardingZero-Redirect To specify a redirect numberTo enable zero redirect Using Call LogsTo disable zero redirect To viewing call log entriesTo edit a Call Log number before you dial the number To clear lists, all call logs, and/or reset the counterTo delete a single entry Using Voice Mail Key FunctionTo play a voicemail message Retrieving Voicemail MessagesTo monitor incoming voicemail messages Recording and Managing Personalized Voicemail Greetings To access your voicemail using any telephoneTo record your name To delete a personalized greeting To record a personalized greetingSelect Voicemail on the User Options menu To view corporate and personal directory entries Using Other FeaturesCorporate and Personal Directories To change your name in the Corporate directoryTo add an entry manually Adding an Entry to Your Personal DirectoryTo copy an entry from the corporate directory To edit an entry in your personal directory To copy an entry from the call logTo copy an entry from a voicemail record Select My Personal Dir on the Copy Entry To menuPaging To enable or disable DNDDo Not Disturb To delete an entry from your personal directoryTo broadcast an announcement to a paging zone Speed DialTo add a speed dial entry manually Select Speed Dial on the Copy Entry To menu To edit a speed dial entry Registration Information for Optional FeaturesTo delete a speed dial entry Email Notification of Voicemail Web-based System AdministrationTeleworker Application Telephone Options Telephone Options Telephone User Option MenuTelephone Options Web Interface Menu Voice Mail Zero RedirectSystem Options System Options Telephone MenuSystem Options Web Interface Menu ForwardingIndex This guide Paging What callers hear Volume, adjusting