Avaya 3.0.0 manual Zero-Redirect, To specify a redirect number

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3.Select the Chg softkey.

4.Select the - or + softkey to decrease or increase the number of rings. The current number of rings is displayed at the top of the display.

5.Perform one of the following actions:

Press 1 on the dialpad to redirect calls to voicemail, and then select the Save softkey.

Press 2 on the dialpad and select the Line/Feature () button beside the number to which calls will be redirected (or select the MyDir softkey to choose a number from your Personal directory).

Press 3 on the dialpad, enter the number, and then select the Next softkey to redirect calls to your specified number.

6.Press the Save softkey.

7.Select the Exit softkey to display the previous menu, or press the Phone/Exit () button.

Zero-Redirect

The zero-redirect feature permits a caller to redirect an unanswered call to the number you specify while the caller is listening to your personalized greeting.

Callers will not know that they can use the feature unless you mention the feature in your personalized greeting (see Recording and Managing Personalized Voicemail Greetings on page 23). To redirect a call successfully, callers must dial 0 during your personalized greeting. After you specify a redirection number, the zero redirect feature is enabled automatically.

Tip:

In your personalized greeting, be sure to tell the caller to dial 0 immediately, before the greeting ends.

To specify a redirect number

1.Access the User Options menu (see Displaying the User Options Menu on page 6).

2.Select Voicemail from the User Options menu.

3.Select Zero Redirect from the Voicemail Options menu.

4.Select the Chg softkey.

5.Enter the number to which the call will be redirected. You can enter an extension number or an external telephone number. If the call will be redirected to a PSTN number or a SIP network number, include the prefix.

6.Select the Done softkey.

7.Select the Exit softkey to display the previous menu, or press the Phone/Exit () button.

18 Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide

November 2006

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Contents Avaya one-X Quick Edition Software License Contents System Options Index Application/Function Softkey Label SW IP Do not disturb Customizing Your Quick Edition IP TelephoneIntroducing Your Telephone RetrvAccessing user options when password protection is enabled Accessing user options when password protection is disabledTo change your password Viewing and Modifying User Preferences To enable or disable password protectionSelect Password on the User Options menu To activate and deactivate muting while on a callTo select a ringer tone To view the language settingsTo change the user language To set the call waiting toneTo adjust the contrast level of the display Select Contrast level on the User Options menuMaking Calls To make a call using a speed dialMaking and Answering Calls To make calls manuallyTo make calls using the corporate or personal directory Receiving CallsTo answer an incoming call Call Handling Putting a Call on HoldTo transfer a call and speaking to the receiving party Transferring CallsParking and Retrieving Calls To transfer a call without speaking to the receiving partyTo park a call To retrieve a parked call from any other telephoneTo drop a single party from the conference call Conference CallsTo create a conference call between three parties To place one of the participants on holdTo end the conference call Call ForwardingTo place all participants on hold To forward all calls to voicemailTo forward calls to an external number To disable call forwardingTo forward calls to a directory number To change the number of rings before forwardingZero-Redirect To specify a redirect numberTo enable zero redirect Using Call LogsTo disable zero redirect To viewing call log entriesTo clear lists, all call logs, and/or reset the counter To edit a Call Log number before you dial the numberTo delete a single entry Using Voice Mail Key FunctionRetrieving Voicemail Messages To play a voicemail messageTo monitor incoming voicemail messages To access your voicemail using any telephone Recording and Managing Personalized Voicemail GreetingsTo record your name To record a personalized greeting To delete a personalized greetingSelect Voicemail on the User Options menu To view corporate and personal directory entries Using Other FeaturesCorporate and Personal Directories To change your name in the Corporate directoryAdding an Entry to Your Personal Directory To add an entry manuallyTo copy an entry from the corporate directory To edit an entry in your personal directory To copy an entry from the call logTo copy an entry from a voicemail record Select My Personal Dir on the Copy Entry To menuPaging To enable or disable DNDDo Not Disturb To delete an entry from your personal directorySpeed Dial To broadcast an announcement to a paging zoneTo add a speed dial entry manually Select Speed Dial on the Copy Entry To menu Registration Information for Optional Features To edit a speed dial entryTo delete a speed dial entry Web-based System Administration Email Notification of VoicemailTeleworker Application Telephone Options Telephone Options Telephone User Option MenuTelephone Options Web Interface Menu Voice Mail Zero RedirectSystem Options System Options Telephone MenuSystem Options Web Interface Menu ForwardingIndex This guide Paging What callers hear Volume, adjusting