Aastra Telecom 9516CW Call Waiting Identiﬁcation on or off, Super Call Waiting Identiﬁcation

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Call Waiting Identiﬁcation

†

The 9516CW is capable of displaying Call Waiting Identiﬁcation information of a second incoming call while you have a call in progress. When you are on a call and you hear the Call Waiting tone, the Call Waiting information is displayed as shown below.

Incoming caller's information (Caller One) is displayed.

When you hear the Call Waiting tone,

Caller Two's information is displayed.

CALLER ONE	CAL
CALLER ONE	555
555-
1234

If you decide you want to speak to the new caller, simply press ˚. Your ﬁrst call will not be disconnected. You may switch between callers as often as you like by pressing ˚. When you press ˚and see a caller’s Identiﬁcation information but only hear a dial tone, it means that the caller has hung up. Your Call Waiting calls will be stored in the Callers List even if they are not answered. For more information about stored calls, see Callers List on page 33.

Note : The Call Waiting Identiﬁcation option must be enabled in order to see the Call Waiting Identiﬁcation information on the display. Refer to Turning the display of

Call Waiting Identiﬁcation on or off	on page 10.
Super Call Waiting Identiﬁcation	✝
Super Call Waiting Identiﬁcation

The Super Call Waiting Identiﬁcation feature allows the 9516CW and one other Aastra Super Call Waiting Identiﬁcation compatible telephone to display identiﬁcation informa- tion about the second call at the same time as shown below.

Incoming caller's information

(Caller One) is displayed.

Extension telephone picks up and also speaks with Caller One.

555CALLER- ONE 1234

Caller		CALLER
	One 555- ONE
>Extnsion		1234
		inuse

Extension

Call Waiting tone sounds and Caller Two's information is displayed on both extensions.

CALLER TWOONE	CALLERCALERTWONE
555-	5555--
12345678	56781234

Extension

†You must subscribe to your telephone company for the Call Waiting with Calling Line Identiﬁcation service.

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Contents 9516CW Installation User Guide 9516CW Important Tips Table of Contents Automated Attendant Introduction Key Descriptions Set Options list PagSet Options list Basic Installation Connecting the handset cord Connecting the line cordConnecting an optional fax Machine or modemChecking your telephone Desk MountingBasic Features Making a callAnswering a call Putting a call on holdUsing the Redial List Making a Handsfree callPutting a call on mute Call Waiting Identiﬁcation Call Waiting Identiﬁcation on or offSuper Call Waiting Identiﬁcation 5678-1234 SuperFlash †Setting the date and time Turning the display of Call Waiting Identiﬁcation on or offChanging the display language To change the languageSetting the ring tone and ringer volume Controlling the ringer volumeControlling the handset volume Controlling the speaker volumeTurning the Answering Machine on or off Number of Rings before answeringTo turn the answering machine on or off To set the number of ringsGreetings General Greeting Special GreetingPrivate Greeting † Recording GreetingsTo record your greeting To listen to your greetingKnowing when you have a message MessagesAudible Message Alert Auto playbackControlled playback using the Callers List Playback OptionsMake Message New Selective message deleteCallers List Call screeningCall intercept Calling party controlMemos Recording a memoListening to a memo Deleting a memoDirectory Mailboxes on page 29 and Mailbox Greetings onCall Announce Voice Tag Creating a New Directory Entry To save a new entry to the DirectoryEntering Names Call Announce Voice TagTo enable No Announce Call Announcment Voice Tag optionsNo Announce To enable Name Only To enable Name and NumberName Only Name or NumberSaving a displayed number to the Directory Saving a memory key entry to the Directory Personalized Greetings for Directory entriesTo save a memory key entry to the Directory To record a personalized greetingFinding items in the Directory To listen to a personalized greetingTo change a personalized greeting To delete a personalized greetingMaking a call from the Directory Editing in the DirectoryTo make a call from the Directory To edit a Directory entryMailboxes Deleting items from the DirectoryTo delete individual items To delete all itemsMailbox Greetings Editing the mailbox name and classTo record your greeting Assigning people to a Mailbox New Directory Entry onTo assign people to a mailbox Using the Callers List Setting up the Callers ListCallers List Finding items in the Callers ListMaking a call from the Callers List See Editing in the Callers ListEditing in the Callers List Extensions, see Entering area codesSaving displayed numbers from the Callers List Deleting items from the Callers ListTo make the message new in the Callers List To delete an item in the Callers ListMemory keys Saving numbers and names to memory keysCall Announce Voice Tag on To delete all items in the Callers ListSaving from the display to memory keys Recording a Call Announcement Voice Tag for a memory key Call Announcement Voice Tag On page 22 for more informationLabeling the memory keys Personalized Greetings for Memory keysSee Selecting the dial pad mode Making calls from memory keysEditing memory keys Deleting memory keysTo edit a memory key To delete a memory keySaving features in memory keys Using feature keysTo save a feature On cod To save a feature Off codeSaving a feature and light to memory keys Using Feature Light k ysTo save a FeatureLight On key To save a FeatureLight Off keyAdvanced Features Adding a timer keyUsing the call Timer Deleting a timer keyUsing Deleting a page keyTo send a page message To delete a page keyInstalling the page lines Selecting the dial pad modeTo select the dial pad mode Entering area codes To enter area codes and prefixesTo delete or change an area code or prefix EnteringRestrictedDialing Restrictions To enter Dialing RestrictionsTo delete or change Dialing Restrictions Security Numbers feature To enter security numbersTo delete or change a security number Fax Switch Setting the Fax SwitchTo set the Fax Switch Copying the Directory to another 9516CW telephone To copy the Directory to another 9516CW telephoneUsing a headset Changing the headset modeTo enable call blocking To change the headset modeAutomated Attendant Example of Automated AttendantJoe then set up his mailboxes as shown in this table To enable or disable the Automated AttendantTo enable or disable Remote Notification Remote NotiﬁcationTo set the remote Notification Number Remote Access To set your passwordRemote Access Main Menu To listen to your messages remotelyKnowing when you haveMessageVoice Mail message Display messages and lightsCallers List screen Clear Message WaitingGeneral display messages What it meansCallersList Ers Display messagesMessage What it means Set indicator light messages Handsfree indicator light messagesFeature Light Learning about the LightsIf a power failure occurs while you are on a handset call If a power failure occurs while you are on a handsfree callSpecial Information about your 9516CW Troubleshooting How do I set up call announcement? Am unable to call back from the Callers ListHow do I record a greeting? How do I answer Call Waiting?Index Index Index Aastra Telecom