Aastra Telecom 9516CW manual Directory, Mailboxes on page 29 and Mailbox Greetings on

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Directory

The 9516CW stores the numbers and names of up to 75 of your business associates, cli- ents, contacts, and friends in your Directory. You can dial these numbers by selecting them.

Names are sorted alphabetically starting with their ﬁrst character. (If you want your Directory sorted by the last name, enter the last name ﬁrst.) If you do not enter a name, the item is sorted by telephone number. The Directory items with only a telephone number are numerically sorted at the beginning of the Directory.

You also use the Directory to assign Personalized Greetings, Mailbox Greetings and Call Announcements (Voice Tags) to phone numbers.

A greeting is the message that callers hear when they are leaving a message on the 9516CW. These greetings can be personalized for a particular person or group of people stored in your Directory. (For more information on greetings in general, see Greetings on page 13.)

A mailbox is a storage place for messages. The 9516CW has 12 mailboxes. When some- one calls and their number matches a Directory item, the call is automatically routed to the mailbox assigned to it in the Directory. (For more information about mailboxes, see

Mailboxes on page 29 and Mailbox Greetings on page 30.)

A Call Announcement (Voice Tag) can be recorded for each person that you have entered into your Directory. This announcement is played through the handsfree speaker of the 9516CW when someone at that number calls so you know who is calling without looking at the telephone display. (For more information about Call Announce (Voice Tag), see

Call Announce (Voice Tag)

on page 22).

Note : To achieve the best sound quality for recorded greetings and Call Announcements, it is recommended t hat you record by speaking into the handset instead of the handsfree microphone.

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Contents 9516CW Installation User Guide 9516CW Important Tips Table of Contents Automated Attendant Introduction Key Descriptions Set Options list PagSet Options list Basic Installation Connecting the handset cord Connecting the line cordConnecting an optional fax Machine or modemChecking your telephone Desk MountingBasic Features Making a callAnswering a call Putting a call on holdUsing the Redial List Making a Handsfree callPutting a call on mute Call Waiting Identiﬁcation Call Waiting Identiﬁcation on or offSuper Call Waiting Identiﬁcation 5678-1234 SuperFlash †Setting the date and time Turning the display of Call Waiting Identiﬁcation on or offChanging the display language To change the languageSetting the ring tone and ringer volume Controlling the ringer volumeControlling the handset volume Controlling the speaker volumeTurning the Answering Machine on or off Number of Rings before answeringTo turn the answering machine on or off To set the number of ringsGreetings General Greeting Special GreetingPrivate Greeting † Recording GreetingsTo record your greeting To listen to your greetingKnowing when you have a message MessagesAudible Message Alert Auto playbackControlled playback using the Callers List Playback OptionsMake Message New Selective message deleteCallers List Call screeningCall intercept Calling party controlMemos Recording a memoListening to a memo Deleting a memoDirectory Mailboxes on page 29 and Mailbox Greetings onCall Announce Voice Tag Creating a New Directory Entry To save a new entry to the DirectoryEntering Names Call Announce Voice TagTo enable No Announce Call Announcment Voice Tag optionsNo Announce To enable Name Only To enable Name and NumberName Only Name or NumberSaving a displayed number to the Directory Saving a memory key entry to the Directory Personalized Greetings for Directory entriesTo save a memory key entry to the Directory To record a personalized greetingFinding items in the Directory To listen to a personalized greetingTo change a personalized greeting To delete a personalized greetingMaking a call from the Directory Editing in the DirectoryTo make a call from the Directory To edit a Directory entryMailboxes Deleting items from the DirectoryTo delete individual items To delete all itemsMailbox Greetings Editing the mailbox name and classTo record your greeting Assigning people to a Mailbox New Directory Entry onTo assign people to a mailbox Using the Callers List Setting up the Callers ListCallers List Finding items in the Callers ListMaking a call from the Callers List See Editing in the Callers ListEditing in the Callers List Extensions, see Entering area codesSaving displayed numbers from the Callers List Deleting items from the Callers ListTo make the message new in the Callers List To delete an item in the Callers ListMemory keys Saving numbers and names to memory keysCall Announce Voice Tag on To delete all items in the Callers ListSaving from the display to memory keys Recording a Call Announcement Voice Tag for a memory key Call Announcement Voice Tag On page 22 for more informationLabeling the memory keys Personalized Greetings for Memory keysSee Selecting the dial pad mode Making calls from memory keysEditing memory keys Deleting memory keysTo edit a memory key To delete a memory keySaving features in memory keys Using feature keysTo save a feature On cod To save a feature Off codeSaving a feature and light to memory keys Using Feature Light k ysTo save a FeatureLight On key To save a FeatureLight Off keyAdvanced Features Adding a timer keyUsing the call Timer Deleting a timer keyUsing Deleting a page keyTo send a page message To delete a page keyInstalling the page lines Selecting the dial pad modeTo select the dial pad mode Entering area codes To enter area codes and prefixesTo delete or change an area code or prefix EnteringRestrictedDialing Restrictions To enter Dialing RestrictionsTo delete or change Dialing Restrictions Security Numbers feature To enter security numbersTo delete or change a security number Fax Switch Setting the Fax SwitchTo set the Fax Switch Copying the Directory to another 9516CW telephone To copy the Directory to another 9516CW telephoneUsing a headset Changing the headset modeTo enable call blocking To change the headset modeAutomated Attendant Example of Automated AttendantJoe then set up his mailboxes as shown in this table To enable or disable the Automated AttendantTo enable or disable Remote Notification Remote NotiﬁcationTo set the remote Notification Number Remote Access To set your passwordRemote Access Main Menu To listen to your messages remotelyKnowing when you haveMessageVoice Mail message Display messages and lightsCallers List screen Clear Message WaitingGeneral display messages What it meansCallersList Ers Display messagesMessage What it means Set indicator light messages Handsfree indicator light messagesFeature Light Learning about the LightsIf a power failure occurs while you are on a handset call If a power failure occurs while you are on a handsfree callSpecial Information about your 9516CW Troubleshooting How do I set up call announcement? Am unable to call back from the Callers ListHow do I record a greeting? How do I answer Call Waiting?Index Index Index Aastra Telecom