Aastra Telecom 9516CW manual 5678-1234, SuperFlash †

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SuperFlash †

The SuperFlash feature allows either of two telephone extensions to activate the link to a Call Waiting call. When a person at either extension presses ˚ both extensions switch to and speak with the Call Waiting caller as shown in the diagrams below.

Incoming caller's information	Extension telephone picks up
(Caller One) is displayed.	and also speaks with Caller One.

555CALLER- ONE 1234

Extension

>Extension

Call Waiting tone sounds and Caller Two's information is displayed on both extensions.

555CALLER- ONETWO 56781234

Extension

Either telephone can press ˚ to speakwith Caller Two.

555CALLERCA-5LERTWONE

5678-1234

Both telephones speak to Caller Two and see the displayed information.

Either telephone can press ˚again to switch back to Caller One.

555CallerExtALLER-nsionONE 1234Two

Calls will not be disconnected when you press ˚. If you wish to return to your ﬁrst caller press ˚again. The 9516CW and one other Aastra SuperFlash-compatible tele- phone extension will switch between the two callers each time you press ˚. Once you have switched to one caller by pressing ˚, you must wait three seconds before you can switch back to the previous caller. When you press ˚and see a caller’s Identiﬁcation information but only hear a dial tone, it means that the caller has hung up.

To end a call, ensure you can see that call’s identiﬁcation information (you may have to press ˚), then press ®.

Note: SuperFlash and Super Call Waiting Identiﬁcation only work with Aastra SuperFlash and Super Call Waiting Identiﬁcation-compatible telephones.

†You must subscribe to your telephone company for the Call Waiting with Calling Line Identiﬁcation service.

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Contents 9516CW Installation User Guide 9516CW Important Tips Table of Contents Automated Attendant Introduction Key Descriptions Pag Set Options listSet Options list Connecting the handset cord Connecting the line cord Basic InstallationConnecting an optional fax Machine or modemDesk Mounting Checking your telephoneMaking a call Basic FeaturesAnswering a call Putting a call on holdMaking a Handsfree call Using the Redial ListPutting a call on mute Call Waiting Identiﬁcation on or off Call Waiting IdentiﬁcationSuper Call Waiting Identiﬁcation SuperFlash † 5678-1234Turning the display of Call Waiting Identiﬁcation on or off Setting the date and timeChanging the display language To change the languageControlling the ringer volume Setting the ring tone and ringer volumeControlling the handset volume Controlling the speaker volumeNumber of Rings before answering Turning the Answering Machine on or offTo turn the answering machine on or off To set the number of ringsGreetings Special Greeting General GreetingRecording Greetings Private Greeting †To record your greeting To listen to your greetingMessages Knowing when you have a messageAudible Message Alert Auto playbackPlayback Options Controlled playback using the Callers ListMake Message New Selective message deleteCall screening Callers ListCall intercept Calling party controlRecording a memo MemosListening to a memo Deleting a memoMailboxes on page 29 and Mailbox Greetings on DirectoryCall Announce Voice Tag To save a new entry to the Directory Creating a New Directory EntryCall Announce Voice Tag Entering NamesCall Announcment Voice Tag options To enable No AnnounceNo Announce To enable Name and Number To enable Name OnlyName Only Name or NumberSaving a displayed number to the Directory Personalized Greetings for Directory entries Saving a memory key entry to the DirectoryTo save a memory key entry to the Directory To record a personalized greetingTo listen to a personalized greeting Finding items in the DirectoryTo change a personalized greeting To delete a personalized greetingEditing in the Directory Making a call from the DirectoryTo make a call from the Directory To edit a Directory entryDeleting items from the Directory MailboxesTo delete individual items To delete all itemsEditing the mailbox name and class Mailbox GreetingsTo record your greeting New Directory Entry on Assigning people to a MailboxTo assign people to a mailbox Setting up the Callers List Using the Callers ListCallers List Finding items in the Callers ListSee Editing in the Callers List Making a call from the Callers ListEditing in the Callers List Extensions, see Entering area codesDeleting items from the Callers List Saving displayed numbers from the Callers ListTo make the message new in the Callers List To delete an item in the Callers ListSaving numbers and names to memory keys Memory keysCall Announce Voice Tag on To delete all items in the Callers ListSaving from the display to memory keys Call Announcement Voice Tag On page 22 for more information Recording a Call Announcement Voice Tag for a memory keyLabeling the memory keys Personalized Greetings for Memory keysMaking calls from memory keys See Selecting the dial pad modeDeleting memory keys Editing memory keysTo edit a memory key To delete a memory keyUsing feature keys Saving features in memory keysTo save a feature On cod To save a feature Off codeUsing Feature Light k ys Saving a feature and light to memory keysTo save a FeatureLight On key To save a FeatureLight Off keyAdding a timer key Advanced FeaturesUsing the call Timer Deleting a timer keyDeleting a page key UsingTo send a page message To delete a page keySelecting the dial pad mode Installing the page linesTo select the dial pad mode To enter area codes and prefixes Entering area codesTo delete or change an area code or prefix To enter Dialing Restrictions EnteringRestrictedDialing RestrictionsTo delete or change Dialing Restrictions To enter security numbers Security Numbers featureTo delete or change a security number Setting the Fax Switch Fax SwitchTo set the Fax Switch To copy the Directory to another 9516CW telephone Copying the Directory to another 9516CW telephoneChanging the headset mode Using a headsetTo enable call blocking To change the headset modeExample of Automated Attendant Automated AttendantTo enable or disable the Automated Attendant Joe then set up his mailboxes as shown in this tableRemote Notiﬁcation To enable or disable Remote NotificationTo set the remote Notification Number To set your password Remote AccessTo listen to your messages remotely Remote Access Main MenuDisplay messages and lights Knowing when you haveMessageVoice Mail messageCallers List screen Clear Message WaitingWhat it means General display messagesErs Display messages CallersListMessage What it means Handsfree indicator light messages Set indicator light messagesFeature Light Learning about the LightsIf a power failure occurs while you are on a handsfree call If a power failure occurs while you are on a handset callSpecial Information about your 9516CW Troubleshooting Am unable to call back from the Callers List How do I set up call announcement?How do I record a greeting? How do I answer Call Waiting?Index Index Index Aastra Telecom