Aastra Telecom 9516CW Mailboxes, Deleting items from the Directory, To delete individual items

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Deleting items from the Directory

To delete individual items:

1.Press ¢.

2.Press ªto find the item you want to delete.

3.Press twice. You are still in the Directory.

4.Press ®or ¢to exit the Directory at any time.

To delete all items:

1.Press ¢.

2.Press .

3.Press again to confirm deletion of the entire Directory.

4.Press ®.

Mailboxes

The 9516CW is equipped with 12 mailboxes for individual message storage. It uses Call- ing Line Identification information to send the incoming calls to the assigned mailboxes automatically.When an incoming number matches an entry in the Directory, the call is routed to the assigned mailbox. If there is no match to a Directory entry, the calls are routed to the General mailbox.

When an incoming call is routed to a mailbox, that caller hears the greeting recorded for that mailbox. This greeting is called a mailbox greeting. You can record a different mail- box greeting for each of the mailboxes. If you do not record a greeting for a particular mailbox, the greeting recorded for the General mailbox is used. For more information

about mailbox greetings, see Mailbox Greetings

on page 30.

There are three classes of mailboxes:

Normal - The 9516CW plays the mailbox greeting and then callers are given an opportu- nity to leave a message.

Announce Only - A mailbox greeting is played to the caller, but the caller is not given an opportunity to leave a message. This type of mailbox provides information to the caller (for example, a greeting that states hours the business is open).

Ring Through - The callers hear a tone indicating that they are on hold, but the 9516CW rings to let you know someone is in that mailbox. If you do not answer after four rings, the General Mailbox Greeting is played. The 9516CW plays a message to the caller that no one is available to take their call and to leave a message. This type of mailbox is

used only with the Automated Attendant feature. See Automated Attendant on page 52.

You must subscribe to your telephone company for the Calling Line Identification service.

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Contents 9516CW Installation User Guide 9516CW Important Tips Table of Contents Automated Attendant Introduction Key Descriptions Set Options list PagSet Options list Connecting the handset cord Connecting the line cord Basic InstallationConnecting an optional fax Machine or modemDesk Mounting Checking your telephoneMaking a call Basic FeaturesAnswering a call Putting a call on holdUsing the Redial List Making a Handsfree callPutting a call on mute Call Waiting Identification Call Waiting Identification on or offSuper Call Waiting Identification SuperFlash † 5678-1234Turning the display of Call Waiting Identification on or off Setting the date and timeChanging the display language To change the languageControlling the ringer volume Setting the ring tone and ringer volumeControlling the handset volume Controlling the speaker volumeNumber of Rings before answering Turning the Answering Machine on or offTo turn the answering machine on or off To set the number of ringsGreetings Special Greeting General GreetingRecording Greetings Private Greeting †To record your greeting To listen to your greetingMessages Knowing when you have a messageAudible Message Alert Auto playbackPlayback Options Controlled playback using the Callers ListMake Message New Selective message deleteCall screening Callers ListCall intercept Calling party controlRecording a memo MemosListening to a memo Deleting a memoDirectory Mailboxes on page 29 and Mailbox Greetings onCall Announce Voice Tag To save a new entry to the Directory Creating a New Directory EntryCall Announce Voice Tag Entering NamesTo enable No Announce Call Announcment Voice Tag optionsNo Announce To enable Name and Number To enable Name OnlyName Only Name or NumberSaving a displayed number to the Directory Personalized Greetings for Directory entries Saving a memory key entry to the DirectoryTo save a memory key entry to the Directory To record a personalized greetingTo listen to a personalized greeting Finding items in the DirectoryTo change a personalized greeting To delete a personalized greetingEditing in the Directory Making a call from the DirectoryTo make a call from the Directory To edit a Directory entryDeleting items from the Directory MailboxesTo delete individual items To delete all itemsEditing the mailbox name and class Mailbox GreetingsTo record your greeting Assigning people to a Mailbox New Directory Entry onTo assign people to a mailbox Setting up the Callers List Using the Callers ListCallers List Finding items in the Callers ListSee Editing in the Callers List Making a call from the Callers ListEditing in the Callers List Extensions, see Entering area codesDeleting items from the Callers List Saving displayed numbers from the Callers ListTo make the message new in the Callers List To delete an item in the Callers ListSaving numbers and names to memory keys Memory keysCall Announce Voice Tag on To delete all items in the Callers ListSaving from the display to memory keys Call Announcement Voice Tag On page 22 for more information Recording a Call Announcement Voice Tag for a memory keyLabeling the memory keys Personalized Greetings for Memory keysMaking calls from memory keys See Selecting the dial pad modeDeleting memory keys Editing memory keysTo edit a memory key To delete a memory keyUsing feature keys Saving features in memory keysTo save a feature On cod To save a feature Off codeUsing Feature Light k ys Saving a feature and light to memory keysTo save a FeatureLight On key To save a FeatureLight Off keyAdding a timer key Advanced FeaturesUsing the call Timer Deleting a timer keyDeleting a page key UsingTo send a page message To delete a page keyInstalling the page lines Selecting the dial pad modeTo select the dial pad mode Entering area codes To enter area codes and prefixesTo delete or change an area code or prefix EnteringRestrictedDialing Restrictions To enter Dialing RestrictionsTo delete or change Dialing Restrictions Security Numbers feature To enter security numbersTo delete or change a security number Fax Switch Setting the Fax SwitchTo set the Fax Switch To copy the Directory to another 9516CW telephone Copying the Directory to another 9516CW telephoneChanging the headset mode Using a headsetTo enable call blocking To change the headset modeExample of Automated Attendant Automated AttendantTo enable or disable the Automated Attendant Joe then set up his mailboxes as shown in this tableTo enable or disable Remote Notification Remote NotificationTo set the remote Notification Number To set your password Remote AccessTo listen to your messages remotely Remote Access Main MenuDisplay messages and lights Knowing when you haveMessageVoice Mail messageCallers List screen Clear Message WaitingWhat it means General display messagesCallersList Ers Display messagesMessage What it means Handsfree indicator light messages Set indicator light messagesFeature Light Learning about the LightsIf a power failure occurs while you are on a handset call If a power failure occurs while you are on a handsfree callSpecial Information about your 9516CW Troubleshooting Am unable to call back from the Callers List How do I set up call announcement?How do I record a greeting? How do I answer Call Waiting?Index Index Index Aastra Telecom