Aastra Telecom 9516CW manual Greetings

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Greetings

When the answering machine is turned on, a greeting is played to your incoming callers when you are unavailable to take their calls. The 9516CW greets your callers with a fac- tory-recorded General Greeting that asks your callers to leave a message. If you choose not to use the factory General Greeting, you can record your own. See The General Greeting on page 14 for more information.

The Special Greeting is the same as the General Greeting except that it is activated by a

distinctive ring. See The Special Greeting

on page 14 for more information.

When you have the Call Blocking option turned on, your 9516CW intercepts calls from people who have blocked their telephone numbers and plays the Private Greeting. See

The Private Greeting on page 15 and Call Blocking on page 51 for more informa- tion.

Personal greetings are played when you want a speciﬁc greeting played to people that you have entered in your Directory or memory keys. See Directory on page 20, Personal-


ized Greetings for Directory entries		on page 26, and Personalized Greet-
ings for Memory keys	on page 38 for more information.

You can also assign Mailbox greetings to selected groups of people that have been entered

into your Directory. See Mailbox Greetings on page 30 and Directory on page 20 for more information.

To achieve the best sound quality for recorded greetings and Call Announcements, it is recommended that you record by speaking into the handset instead of the handsfree micro- phone.

Sometimes callers choose not to listen to your greeting before recording a message. They can press £to skip your greeting and leave a message immediately. Note, however, that pressing £will not allow callers to skip the Automated Attendant greeting.

Note: The Special, Private, and Personalized Greeting features require that you subscribe to your telephone company for the Calling Line Identiﬁcation service.

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Contents 9516CW Installation User Guide 9516CW Important Tips Table of Contents Automated Attendant Introduction Key Descriptions Set Options list Set Options listPag Connecting the handset cord Connecting the line cord Basic InstallationConnecting an optional fax Machine or modemDesk Mounting Checking your telephoneMaking a call Basic FeaturesAnswering a call Putting a call on holdPutting a call on mute Using the Redial ListMaking a Handsfree call Super Call Waiting Identiﬁcation Call Waiting IdentiﬁcationCall Waiting Identiﬁcation on or off SuperFlash † 5678-1234Turning the display of Call Waiting Identiﬁcation on or off Setting the date and timeChanging the display language To change the languageControlling the ringer volume Setting the ring tone and ringer volumeControlling the handset volume Controlling the speaker volumeNumber of Rings before answering Turning the Answering Machine on or offTo turn the answering machine on or off To set the number of ringsGreetings Special Greeting General GreetingRecording Greetings Private Greeting †To record your greeting To listen to your greetingMessages Knowing when you have a messageAudible Message Alert Auto playbackPlayback Options Controlled playback using the Callers ListMake Message New Selective message deleteCall screening Callers ListCall intercept Calling party controlRecording a memo MemosListening to a memo Deleting a memoCall Announce Voice Tag DirectoryMailboxes on page 29 and Mailbox Greetings on To save a new entry to the Directory Creating a New Directory EntryCall Announce Voice Tag Entering NamesNo Announce To enable No AnnounceCall Announcment Voice Tag options To enable Name and Number To enable Name OnlyName Only Name or NumberSaving a displayed number to the Directory Personalized Greetings for Directory entries Saving a memory key entry to the DirectoryTo save a memory key entry to the Directory To record a personalized greetingTo listen to a personalized greeting Finding items in the DirectoryTo change a personalized greeting To delete a personalized greetingEditing in the Directory Making a call from the DirectoryTo make a call from the Directory To edit a Directory entryDeleting items from the Directory MailboxesTo delete individual items To delete all itemsEditing the mailbox name and class Mailbox GreetingsTo record your greeting To assign people to a mailbox Assigning people to a MailboxNew Directory Entry on Setting up the Callers List Using the Callers ListCallers List Finding items in the Callers ListSee Editing in the Callers List Making a call from the Callers ListEditing in the Callers List Extensions, see Entering area codesDeleting items from the Callers List Saving displayed numbers from the Callers ListTo make the message new in the Callers List To delete an item in the Callers ListSaving numbers and names to memory keys Memory keysCall Announce Voice Tag on To delete all items in the Callers ListSaving from the display to memory keys Call Announcement Voice Tag On page 22 for more information Recording a Call Announcement Voice Tag for a memory keyLabeling the memory keys Personalized Greetings for Memory keysMaking calls from memory keys See Selecting the dial pad modeDeleting memory keys Editing memory keysTo edit a memory key To delete a memory keyUsing feature keys Saving features in memory keysTo save a feature On cod To save a feature Off codeUsing Feature Light k ys Saving a feature and light to memory keysTo save a FeatureLight On key To save a FeatureLight Off keyAdding a timer key Advanced FeaturesUsing the call Timer Deleting a timer keyDeleting a page key UsingTo send a page message To delete a page keyTo select the dial pad mode Installing the page linesSelecting the dial pad mode To delete or change an area code or prefix Entering area codesTo enter area codes and prefixes To delete or change Dialing Restrictions EnteringRestrictedDialing RestrictionsTo enter Dialing Restrictions To delete or change a security number Security Numbers featureTo enter security numbers To set the Fax Switch Fax SwitchSetting the Fax Switch To copy the Directory to another 9516CW telephone Copying the Directory to another 9516CW telephoneChanging the headset mode Using a headsetTo enable call blocking To change the headset modeExample of Automated Attendant Automated AttendantTo enable or disable the Automated Attendant Joe then set up his mailboxes as shown in this tableTo set the remote Notification Number To enable or disable Remote NotificationRemote Notiﬁcation To set your password Remote AccessTo listen to your messages remotely Remote Access Main MenuDisplay messages and lights Knowing when you haveMessageVoice Mail messageCallers List screen Clear Message WaitingWhat it means General display messagesMessage What it means CallersListErs Display messages Handsfree indicator light messages Set indicator light messagesFeature Light Learning about the LightsSpecial Information about your 9516CW If a power failure occurs while you are on a handset callIf a power failure occurs while you are on a handsfree call Troubleshooting Am unable to call back from the Callers List How do I set up call announcement?How do I record a greeting? How do I answer Call Waiting?Index Index Index Aastra Telecom