Aastra Telecom 9516CW manual Mailbox Greetings, Editing the mailbox name and class

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All mailboxes default to the Normal class. To change the class of the mailbox, you must use the editing function below. Note that you cannot change the class of the General and Special mailboxes.

Editing the mailbox name and class:

1.Press ∞.

2.Press ªto ﬁnd the mailbox or use the dial pad to enter the mailbox number.

3.Press “to start editing the mailbox.

4. Use the dial pad to enter the name of the mailbox. See Entering names on page 22.

5.Press ß.

6.Choose the mailbox class. Press ßfor a Normal mailbox, press ⁄for an Announce Only mailbox, or press ¤for a Ring Through mailbox.

7.Press ®.

Mailbox Greetings

Each of the 12 mailboxes on the 9516CW can have a speciﬁc greeting assigned to it. These greetings are called Mailbox greetings.

Mailbox greetings allow you to assign a particular greeting to one or more callers. The caller’s telephone number must match one of the numbers in the Directory and be assigned to a mailbox. When a call is received from callers assigned to a mailbox, they will hear the greeting assigned to that mailbox.

For example, John entered the numbers of his baseball teammates into his Directory and assigned them all to one particular mailbox. Then he recorded a greeting for that mailbox that contained information about baseball practice. Now, when any of his teammates calls from a number he has stored in his Directory, the 9516CW plays the following message:

“Hi team, the baseball practice has been rescheduled to Friday. Leave me a message to let me know if you can still attend.”

The 9516CW plays a factory-recorded General Greeting unless you record your own Gen- eral Greeting. Each mailbox will contain the General Greeting (the factory-recorded one or your own recorded one) until you record a unique mailbox greeting. You record mailbox greetings in the Greeting list.

Sometimes callers choose not to listen to your greeting before recording a message. They can press £to skip your greeting and leave their message immediately.

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Contents 9516CW Installation User Guide 9516CW Important Tips Table of Contents Automated Attendant Introduction Key Descriptions Pag Set Options listSet Options list Connecting an optional fax Basic InstallationConnecting the handset cord Connecting the line cord Machine or modemChecking your telephone Desk MountingAnswering a call Basic FeaturesMaking a call Putting a call on holdMaking a Handsfree call Using the Redial ListPutting a call on mute Call Waiting Identiﬁcation on or off Call Waiting IdentiﬁcationSuper Call Waiting Identiﬁcation 5678-1234 SuperFlash †Changing the display language Setting the date and timeTurning the display of Call Waiting Identiﬁcation on or off To change the languageControlling the handset volume Setting the ring tone and ringer volumeControlling the ringer volume Controlling the speaker volumeTo turn the answering machine on or off Turning the Answering Machine on or offNumber of Rings before answering To set the number of ringsGreetings General Greeting Special GreetingTo record your greeting Private Greeting †Recording Greetings To listen to your greetingAudible Message Alert Knowing when you have a messageMessages Auto playbackMake Message New Controlled playback using the Callers ListPlayback Options Selective message deleteCall intercept Callers ListCall screening Calling party controlListening to a memo MemosRecording a memo Deleting a memoMailboxes on page 29 and Mailbox Greetings on DirectoryCall Announce Voice Tag Creating a New Directory Entry To save a new entry to the DirectoryEntering Names Call Announce Voice TagCall Announcment Voice Tag options To enable No AnnounceNo Announce Name Only To enable Name OnlyTo enable Name and Number Name or NumberSaving a displayed number to the Directory To save a memory key entry to the Directory Saving a memory key entry to the DirectoryPersonalized Greetings for Directory entries To record a personalized greetingTo change a personalized greeting Finding items in the DirectoryTo listen to a personalized greeting To delete a personalized greetingTo make a call from the Directory Making a call from the DirectoryEditing in the Directory To edit a Directory entryTo delete individual items MailboxesDeleting items from the Directory To delete all itemsMailbox Greetings Editing the mailbox name and classTo record your greeting New Directory Entry on Assigning people to a MailboxTo assign people to a mailbox Callers List Using the Callers ListSetting up the Callers List Finding items in the Callers ListEditing in the Callers List Making a call from the Callers ListSee Editing in the Callers List Extensions, see Entering area codesTo make the message new in the Callers List Saving displayed numbers from the Callers ListDeleting items from the Callers List To delete an item in the Callers ListCall Announce Voice Tag on Memory keysSaving numbers and names to memory keys To delete all items in the Callers ListSaving from the display to memory keys Labeling the memory keys Recording a Call Announcement Voice Tag for a memory keyCall Announcement Voice Tag On page 22 for more information Personalized Greetings for Memory keysSee Selecting the dial pad mode Making calls from memory keysTo edit a memory key Editing memory keysDeleting memory keys To delete a memory keyTo save a feature On cod Saving features in memory keysUsing feature keys To save a feature Off codeTo save a FeatureLight On key Saving a feature and light to memory keysUsing Feature Light k ys To save a FeatureLight Off keyUsing the call Timer Advanced FeaturesAdding a timer key Deleting a timer keyTo send a page message UsingDeleting a page key To delete a page keySelecting the dial pad mode Installing the page linesTo select the dial pad mode To enter area codes and prefixes Entering area codesTo delete or change an area code or prefix To enter Dialing Restrictions EnteringRestrictedDialing RestrictionsTo delete or change Dialing Restrictions To enter security numbers Security Numbers featureTo delete or change a security number Setting the Fax Switch Fax SwitchTo set the Fax Switch Copying the Directory to another 9516CW telephone To copy the Directory to another 9516CW telephoneTo enable call blocking Using a headsetChanging the headset mode To change the headset modeAutomated Attendant Example of Automated AttendantJoe then set up his mailboxes as shown in this table To enable or disable the Automated AttendantRemote Notiﬁcation To enable or disable Remote NotificationTo set the remote Notification Number Remote Access To set your passwordRemote Access Main Menu To listen to your messages remotelyCallers List screen Knowing when you haveMessageVoice Mail messageDisplay messages and lights Clear Message WaitingGeneral display messages What it meansErs Display messages CallersListMessage What it means Feature Light Set indicator light messagesHandsfree indicator light messages Learning about the LightsIf a power failure occurs while you are on a handsfree call If a power failure occurs while you are on a handset callSpecial Information about your 9516CW Troubleshooting How do I record a greeting? How do I set up call announcement?Am unable to call back from the Callers List How do I answer Call Waiting?Index Index Index Aastra Telecom