TROUBLESHOOTING
Before calling for service, please review the Troubleshooting chart below, since the problem may not be a unit malfunction.
SYMPTOM | REMEDY(not a malfunction) | |
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Odors and smoke are not removed. | • Clean or replace the filters if they appear to be heavily | |
soiled. (See | ||
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The Front Monitor illuminates green | • The air could be impure at the time the unit was plugged | |
in. | ||
even when the air is impure. | Unplug the unit, wait one minute, and plug the unit in | |
| again. | |
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The Front Monitor illuminates or- | • Sensor operation is affected if the dust sensor openings | |
ange or red even when the air is | are dirty or clogged. Gently clean the dust sensors (See | |
clean. | ||
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A clicking or ticking sound is heard | • Clicking or ticking sounds may be audible when the unit | |
from the unit. | is generating ions. | |
| • Check to see if the filters are heavily soiled. | |
The discharged air has an odor. | • Clean or replace the filters. | |
• Plasmacluster Air Purifiers may produce a slight odor. | ||
| This is normal and is a result of the Plasmacluster Ions | |
| refreshing the air. | |
The unit does not operate when | • Is the unit installed in a location that is difficult for the | |
sensor to detect cigarette smoke? | ||
cigarette smoke is in the air. | • Are the dust sensor openings blocked or clogged? | |
| (In this case, clean the openings.) (See | |
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Filter Indicator Light is illminated. | • After cleaning or replacing filters, connect the power | |
cord to an outlet and press the Filter Reset Button. (See | ||
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The Front Monitor are turned off. | • Check to see if the Lights OFF Mode selected. If so, then | |
press the Lights Control Button to activate the indicator | ||
| lights. (See | |
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| |
The Water Supply Indicator Light | • Check Styrofoam float for impurities. Clean the Humidify- | |
does not illuminate when the tank | ||
ing Tray. Ensure unit is located on a level surface. | ||
is empty. | ||
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| • Check to see if the Humidifying Tray and Water Tank are | |
Water level in the tank does not | correctly installed. Check the Humidifying filter. | |
• Clean or replace the filter when it is heavily soiled | ||
decrease or decreases slowly. | ||
(See | ||
| midify mode has been selected. | |
The Front Monitor lights change | • The Dust Monitor lights automatically change colors as | |
color frequently. | impurities are detected by the dust sensor. |